Vmware vsphere update manager client 5.1 update 3 fails to install

Hi guys,
I tried to install VMware vSphere update manager client 5.1 update 3 to upgrade the old client (5.1 update 2) and keep failing without any visible error. I notice that right after start installing sun java runtime environment  the installation fail and the rolling back process start and abort the installation. Did any of you have experience this before? if yes what is the solution.
vCenter 5.1 update 3 Build 2306353
ESXi 5.1.0,2191751
Thanks in advance.

Hi,
Had the same problem.
Seems to be no solution apart from uninstalling 5.1 U2, then installing 5.1 U3. (worked for me)
It's the same problem as this KB: KB2092290, which remains unresolved.

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    420 d08
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:07:321
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:08:099
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:09:113
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:09:331
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:10:127
    420 590
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:10:860
    420 1b4c
    Handler Attempting to create remote handler process as APS-CAMBRIDGE\GrahamL in session 1
    2012-11-01 16:46:11:142
    420 590
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:11:290
    420 1b4c
    DnldMgr Preparing update for install, updateId = {CC5D5D63-32BB-4593-BD6F-3B61BA97707F}.200.
    2012-11-01 16:46:11:344
    420 590
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:11:377
    4592 17a8
    Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0000)  ===========
    2012-11-01 16:46:11:377
    4592 17a8
    Misc  = Process: C:\Windows\system32\wuauclt.exe
    2012-11-01 16:46:11:377
    4592 17a8
    Misc  = Module: C:\Windows\system32\wuaueng.dll
    2012-11-01 16:46:11:377
    4592 17a8
    Handler :::::::::::::
    2012-11-01 16:46:11:377
    4592 17a8
    Handler :: START ::  Handler: CBS Install
    2012-11-01 16:46:11:377
    4592 17a8
    Handler :::::::::
    2012-11-01 16:46:11:379
    4592 17a8
    Handler Starting install of CBS update CC5D5D63-32BB-4593-BD6F-3B61BA97707F
    2012-11-01 16:46:11:390
    4592 17a8
    Handler CBS package identity: Microsoft-Windows-RDP-WinIP-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16398
    2012-11-01 16:46:11:501
    4592 17a8
    Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\c2bf4302897ab15de04b57e8fba65bf2\Windows6.1-KB2592687-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\c2bf4302897ab15de04b57e8fba65bf2\inst
    2012-11-01 16:46:12:156
    420 590
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:13:169
    420 d08
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:13:356
    420 ce8
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:14:184
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:15:197
    420 590
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:15:371
    420 590
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:16:211
    420 590
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:17:226
    420 ce8
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:17:382
    420 ce8
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:18:239
    420 590
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:19:252
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:19:393
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:20:266
    420 ce8
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:21:280
    420 d08
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:21:406
    420 d08
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:22:294
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:23:308
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:23:417
    420 d08
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:24:322
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:25:336
    420 ce8
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:25:431
    420 ce8
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:26:351
    420 d08
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:27:365
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:27:442
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:28:379
    420 ce8
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:29:393
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:29:454
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:30:407
    420 ce8
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:31:421
    420 590
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:31:467
    420 590
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:32:434
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:33:448
    420 d08
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:33:481
    420 d08
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:34:462
    420 590
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:35:477
    420 ce8
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:35:492
    420 ce8
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:36:490
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:37:504
    420 ce8
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:37:504
    420 590
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:37:831
    4592 17a8
    Handler Requesting post-reboot reporting for package Microsoft-Windows-RDP-WinIP-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16398.
    2012-11-01 16:46:37:831
    4592 17a8
    Handler Completed install of CBS update with type=3, requiresReboot=1, installerError=0, hr=0x0
    2012-11-01 16:46:37:832
    4592 17a8
    Handler :::::::::
    2012-11-01 16:46:37:832
    4592 17a8
    Handler ::  END  ::  Handler: CBS Install
    2012-11-01 16:46:37:832
    4592 17a8
    Handler :::::::::::::
    2012-11-01 16:46:37:833
    420 20a0
    AU >>##  RESUMED  ## AU: Installing update [UpdateId = {D30E6B99-5CA6-49D4-83C5-7543236D341B}, succeeded]
    2012-11-01 16:46:37:855
    420 1b4c
    Agent *********
    2012-11-01 16:46:37:855
    420 1b4c
    Agent **  END  **  Agent: Installing updates [CallerId = AutomaticUpdates]
    2012-11-01 16:46:37:855
    420 1b4c
    Agent *************
    2012-11-01 16:46:37:855
    420 20a0
    AU Install call completed.
    2012-11-01 16:46:37:855
    420 20a0
    AU  # WARNING: Install call completed, reboot required = Yes, error = 0x00000000
    2012-11-01 16:46:37:855
    420 20a0
    AU #########
    2012-11-01 16:46:37:855
    420 20a0
    AU ##  END  ##  AU: Installing updates [CallId = {A627B905-3622-40C7-A670-FA8BBF4CE88F}]
    2012-11-01 16:46:37:855
    420 20a0
    AU #############
    2012-11-01 16:46:37:855
    420 20a0
    AU Install complete for all calls, reboot  needed
    2012-11-01 16:46:37:856
    420 20a0
    AU Successfully wrote event for AU health state:0
    2012-11-01 16:46:37:857
    420 590
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:39:517
    420 834
    AU All updates already downloaded, setting percent complete to 100
    2012-11-01 16:46:39:560
    420 834
    AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2012-11-01 16:46:39:560
    420 834
    AU Triggering Offline detection (non-interactive)
    2012-11-01 16:46:39:561
    420 834
    AU AU setting pending client directive to 'Reboot Pending'
    2012-11-01 16:46:39:561
    420 834
    AU Changing existing AU client directive from 'Progress Ux' to 'Reboot Pending', session id = 0x1
    2012-11-01 16:46:39:637
    420 834
    AU Successfully wrote event for AU health state:0
    2012-11-01 16:46:39:637
    420 2298
    AU #############
    2012-11-01 16:46:39:637
    420 2298
    AU ## START ##  AU: Search for updates
    2012-11-01 16:46:39:637
    420 2298
    AU #########
    2012-11-01 16:46:39:639
    420 2298
    AU <<## SUBMITTED ## AU: Search for updates [CallId = {A64F0DAE-87B8-47E1-8A60-40718F957E63}]
    2012-11-01 16:46:39:639
    420 1b88
    Agent *************
    2012-11-01 16:46:39:639
    420 1b88
    Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2012-11-01 16:46:39:639
    420 1b88
    Agent *********
    2012-11-01 16:46:39:639
    420 1b88
    Agent  * Online = No; Ignore download priority = No
    2012-11-01 16:46:39:639
    420 1b88
    Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
    and DeploymentAction='Uninstallation' and RebootRequired=1"
    2012-11-01 16:46:39:639
    420 1b88
    Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2012-11-01 16:46:39:639
    420 1b88
    Agent  * Search Scope = {Machine}
    2012-11-01 16:46:39:639
    7796 1d54
    CltUI AU client got new directive = 'Reboot Pending', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0
    2012-11-01 16:46:54:589
    420 2298
    Misc WARNING: IsSessionNonstandardUI: session 65536 is an unknown session type 0; treating it as a standard session
    2012-11-01 16:46:56:225
    420 1b88
    Agent WARNING: Failed to evaluate Installed rule, updateId = {189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB}.101, hr = 80242013
    2012-11-01 16:47:01:189
    5668 1d30
    Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0000)  ===========
    2012-11-01 16:47:01:189
    5668 1d30
    Misc  = Process: C:\Windows\Explorer.EXE
    2012-11-01 16:47:01:189
    5668 1d30
    Misc  = Module: C:\Windows\system32\wucltux.dll
    2012-11-01 16:47:01:189
    5668 1d30
    Misc WARNING: SUS Client is rebooting system.
    2012-11-01 16:47:03:465
    420 2298
    AU AU received handle event
    2012-11-01 16:47:06:306
    420 1b88
    Agent  * Added update {D30E6B99-5CA6-49D4-83C5-7543236D341B}.200 to search result
    2012-11-01 16:47:06:306
    420 1b88
    Agent  * Found 1 updates and 75 categories in search; evaluated appl. rules of 1141 out of 2405 deployed entities
    2012-11-01 16:47:06:344
    420 1b88
    Agent *********
    2012-11-01 16:47:06:344
    420 1b88
    Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2012-11-01 16:47:06:344
    420 1b88
    Agent *************
    2012-11-01 16:47:06:364
    420 1b88
    Report REPORT EVENT: {2D38E865-43F5-4E76-9BE2-1C55350F4F1D}
    2012-11-01 16:46:37:855-0000 1
    193 102
    {00000000-0000-0000-0000-000000000000}
    0 0 AutomaticUpdates
    Success Content Install
    Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates:  - Update for Windows 7 for x64-based Systems (KB2592687)
    2012-11-01 16:47:06:364
    420 20a0
    AU >>##  RESUMED  ## AU: Search for updates [CallId = {A64F0DAE-87B8-47E1-8A60-40718F957E63}]
    2012-11-01 16:47:06:364
    420 20a0
    AU  # 1 updates detected
    2012-11-01 16:47:06:364
    420 1b88
    Report CWERReporter finishing event handling. (00000000)
    2012-11-01 16:47:06:364
    420 20a0
    AU #########
    2012-11-01 16:47:06:364
    420 20a0
    AU ##  END  ##  AU: Search for updates [CallId = {A64F0DAE-87B8-47E1-8A60-40718F957E63}]
    2012-11-01 16:47:06:364
    420 20a0
    AU #############
    2012-11-01 16:47:06:364
    420 20a0
    AU Featured notifications is disabled.
    2012-11-01 16:47:06:364
    420 20a0
    AU Successfully wrote event for AU health state:0
    2012-11-01 16:47:06:365
    420 20a0
    AU Successfully wrote event for AU health state:0
    2012-11-01 16:47:11:364
    420 1b88
    Report CWERReporter finishing event handling. (00000000)
    2012-11-01 16:47:18:465
    420 2298
    Misc WARNING: IsSessionNonstandardUI: session 65536 is an unknown session type 0; treating it as a standard session
    2012-11-01 16:47:18:467
    420 2298
    AU Launched new AU client for directive 'Reboot Pending', session id = 0x1
    2012-11-01 16:47:18:474
    420 2298
    AU AU received handle event
    2012-11-01 16:47:33:476
    420 2298
    Misc WARNING: IsSessionNonstandardUI: session 65536 is an unknown session type 0; treating it as a standard session
    2012-11-01 16:47:33:478
    420 2298
    AU Launched new AU client for directive 'Reboot Pending', session id = 0x1
    2012-11-01 16:47:33:484
    420 2298
    AU AU received handle event
    2012-11-01 16:47:38:178
    420 2298
    Shutdwn user declined update at shutdown
    2012-11-01 16:47:38:179
    420 2298
    AU Successfully wrote event for AU health state:0
    2012-11-01 16:47:38:179
    420 2298
    AU AU initiates service shutdown
    2012-11-01 16:47:38:179
    420 2298
    AU ###########  AU: Uninitializing Automatic Updates  ###########
    2012-11-01 16:47:38:185
    420 2298
    Report CWERReporter finishing event handling. (00000000)
    2012-11-01 16:47:38:280
    420 2298
    Service *********
    2012-11-01 16:47:38:280
    420 2298
    Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2012-11-01 16:47:38:280
    420 2298
    Service *************

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