VOD error code 271-anyone had this problem???????

I recently got an HD set upbox so I could watch  HD on demand movies, which 99% of the movies are now. I installed it and then got this error message.....VOD 271. VOD temporarily onavailable, Please try again later.  I have been on the phone with verizon for over a week. They reset my STB a million times, had me reboot my router, reactivated my STB. The network tech told me to unsubscribe to VOD and then resubsribe and that will fix the problem. That was a two day process through customer service.... That didnt work. Then they sent me a new box. That didnt work. Diagnostics show that everything is working at my end. Now the issue is escalated with another network tech area.  I am not optimistic that verizon has any idea how to fix this issue. Anyone have this problem and if so, what can you advise?????  I am moving my business to Comcast if they can't get it figured out. I am losing patience.

Dear Apple Lovers.........tried doing this 5 times, failed all 5 times with this pesky error esp at the last stage during processing after downloading the software of 774mb.
Finally uninstalled my Kaspersky Antivirus 2010, disabled my Windows Vista Firewall and guess what.... sixth attempt and its installed; but yeh did come across a new error this time... Error -50 for failure to restore backup due to some backup error, continued with the risk of removing all contents of the phone and restore to factory default settings.
So finally managed to install "iOS 5", and later spent 5-7mins to restore a backup 1 day old back into the iPhone. Got all my contacts, pics, vids, calendar entries, apps back installed from my backup.
And...... EUREKA!!!!!
P.S. My setup- iPhone 4 (GSM), Windows Vista, Anti-virus- Used to have Kaspersky (had to uninstall)

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    Finally uninstalled my Kaspersky Antivirus 2010, disabled my Windows Vista Firewall and guess what.... sixth attempt and its installed; but yeh did come across a new error this time... Error -50 for failure to restore backup due to some backup error, continued with the risk of removing all contents of the phone and restore to factory default settings.
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