VOD movie resume starts at the beginning....

We rented a VOD movie last night.  Half way through watching it we got a phone call so I paused the movie.  5 minutes or so after pausing a message came up saying the pause had timed out and live TV reappeared.   A few minutes later I went back to that movie in the VOD menu and clicked on "resume," only to have the movie start from the beginning.
For some reason, VOD movies will only let you fast forward at 2X real time so if you're an hour in to a movie and have to start over, it takes a long time to get back to where you were before you paused.
My question:  Is this a bug?  Shouldn't "resume" start the movie from where you paused or stopped it?   Or am I doing something wrong or somehow misunderstanding the resume feature?

After seeing your reply I did something I should've done before posting my problem....searching for the same subject.   Sure enough, if you search for "vod resume"  you'll see a lot of others have posted the same issue.
I saw comments by a Verizon employee that they were working on an update, then the update they released didn't fix the problem and they were working on another update.
Ho hum.   I'm disappointed by not holding my breath waiting for the problem to be resolved.

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