Vodafone ireland permitted unlock on my 4s but no instructions on how to unlock via itunes help needed
does anyone have instructions as there office is closed and they sent no instruction except to sync with itunes.
is that all i have to do? or is there more?
Thanks in advance
http://support.apple.com/kb/HT5014
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You can not change the date of birth on the account. Apple makes that clear up front when the account is created.
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try rebooting your computer.
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http://iforgot.apple.com
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If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
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Microsoft Windows 7 Ultimate Edition (Build 7600)
TOSHIBA ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0015AB8402A8B010
Current user is not an administrator.
The current local date and time is 2012-05-15 09:28:41.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
Intel Corporation, Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {3E4453B3-9F50-4117-8981-7391E871F420}
Description: Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 03:00:00 1970
Lease Expires: Thu Jan 01 03:00:00 1970
DNS Servers:
Adapter Name: {2E1A8652-B977-4486-A1C2-4D1EDC4204CF}
Description: Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller
IP Address: 192.168.1.18
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue May 15 09:21:21 2012
Lease Expires: Fri Oct 12 09:21:21 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-07 20:18:49.Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
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Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
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Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
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For general advice see Troubleshooting issues with iTunes for Windows updates.
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