Voice card not initializing

I have recently got a router - 1751v
and also a voice card - vip2-2fxs
The card is not getting initialized
error showing card not initializing, unknown hardware found in slot1.
is there any patch for the card to be initialized
pls reply

Hi Amit,
Thank you for ur response
here is the sh tech support details of the router
the card is vic-2fxs
------------------ show version ------------------
Cisco Internetwork Operating System Software
IOS (tm) C1700 Software (C1700-SV8Y-M), Version 12.2(13)T16, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by cisco Systems, Inc.
Compiled Thu 14-Apr-05 19:25 by yiyan
Image text-base: 0x80008120, data-base: 0x81190E44
ROM: System Bootstrap, Version 12.2(7r)XM2, RELEASE SOFTWARE (fc1)
ROM: C1700 Software (C1700-SV8Y-M), Version 12.2(13)T16, RELEASE SOFTWARE (fc1)
yourname uptime is 4 minutes
System returned to ROM by power-on
System image file is "flash:c1700-sv8y-mz.122-13.T16.bin"
cisco 1751 (MPC860P) processor (revision 0x400) with 83979K/14325K bytes of memory.
Processor board ID FOC08310YEZ (1669471188), with hardware revision 0000
MPC860P processor: part number 5, mask 2
Bridging software.
X.25 software, Version 3.0.0.
1 FastEthernet/IEEE 802.3 interface(s)
2 Serial(sync/async) network interface(s)
32K bytes of non-volatile configuration memory.
32768K bytes of processor board System flash (Read/Write)
Configuration register is 0x2102
------------------ show diag ------------------
Slot 0:
C1751 1FE VE DV Mainboard Port adapter, 3 ports
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware Revision : 4.0
PCB Serial Number : FOC08310YEZ
Part Number : 73-7241-04
Board Revision : B0
Fab Version : 04
Product Number : Unknown
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 02 4D 41 04 00 C1 8B 46 4F 43 30 38 33
0x10: 31 30 59 45 5A 82 49 1C 49 04 42 42 30 02 04 FF
0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Packet Voice DSP Module Slot 0:
Hardware Revision : 3.2
Part Number : 73-6726-01
Board Revision : A0
Deviation Number : 0-0
Fab Version : 03
PCB Serial Number : VIC09267FBE
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Processor type : 02
Number of DSP's : 1
DSP memory size(in kwords): 256
Type of DSP : TMS320C549
Product Number : PVDM-256K-4=
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 02 AC 41 03 02 82 49 1A 46 01 42 41 30
0x10: 80 00 00 00 00 02 03 C1 8B 56 49 43 30 39 32 36
0x20: 37 46 42 45 03 00 81 00 00 00 00 04 00 09 02 FF
Packet Voice DSP Module Slot 1:
Not populated
WIC/VIC Slot 0:
Serial 2T (12in1)
Hardware revision 1.0 Board revision D0
Serial number 0024047013 Part number 800-03181-01
FRU Part Number WIC-2T=
Test history 0x00 RMA number 00-00-00
Connector type PCI
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 12 01 00 01 6E ED A5 50 0C 6D 01 00 00 00 00
0x30: 68 00 00 00 00 10 12 00 FF FF FF FF FF FF FF FF
can u pls help....

Similar Messages

  • Vic card not initializing

    I have recently got a router - 1751v
    and also a voice card - vic-2fxs
    The card is not getting initialized
    amber light is glowing contineously
    error showing card not initializing, unknown hardware found in slot1.
    here is the sh tech support details of the router
    the card is vic-2fxs
    ------------------ show version ------------------
    Cisco Internetwork Operating System Software
    IOS (tm) C1700 Software (C1700-SV8Y-M), Version 12.2(13)T16, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2005 by cisco Systems, Inc.
    Compiled Thu 14-Apr-05 19:25 by yiyan
    Image text-base: 0x80008120, data-base: 0x81190E44
    ROM: System Bootstrap, Version 12.2(7r)XM2, RELEASE SOFTWARE (fc1)
    ROM: C1700 Software (C1700-SV8Y-M), Version 12.2(13)T16, RELEASE SOFTWARE (fc1)
    yourname uptime is 4 minutes
    System returned to ROM by power-on
    System image file is "flash:c1700-sv8y-mz.122-13.T16.bin"
    cisco 1751 (MPC860P) processor (revision 0x400) with 83979K/14325K bytes of memory.
    Processor board ID FOC08310YEZ (1669471188), with hardware revision 0000
    MPC860P processor: part number 5, mask 2
    Bridging software.
    X.25 software, Version 3.0.0.
    1 FastEthernet/IEEE 802.3 interface(s)
    2 Serial(sync/async) network interface(s)
    32K bytes of non-volatile configuration memory.
    32768K bytes of processor board System flash (Read/Write)
    Configuration register is 0x2102
    ------------------ show diag ------------------
    Slot 0:
    C1751 1FE VE DV Mainboard Port adapter, 3 ports
    Port adapter is analyzed
    Port adapter insertion time unknown
    EEPROM contents at hardware discovery:
    Hardware Revision : 4.0
    PCB Serial Number : FOC08310YEZ
    Part Number : 73-7241-04
    Board Revision : B0
    Fab Version : 04
    Product Number : Unknown
    EEPROM format version 4
    EEPROM contents (hex):
    0x00: 04 FF 40 02 4D 41 04 00 C1 8B 46 4F 43 30 38 33
    0x10: 31 30 59 45 5A 82 49 1C 49 04 42 42 30 02 04 FF
    0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    Packet Voice DSP Module Slot 0:
    Hardware Revision : 3.2
    Part Number : 73-6726-01
    Board Revision : A0
    Deviation Number : 0-0
    Fab Version : 03
    PCB Serial Number : VIC09267FBE
    RMA Test History : 00
    RMA Number : 0-0-0-0
    RMA History : 00
    Processor type : 02
    Number of DSP's : 1
    DSP memory size(in kwords): 256
    Type of DSP : TMS320C549
    Product Number : PVDM-256K-4=
    EEPROM format version 4
    EEPROM contents (hex):
    0x00: 04 FF 40 02 AC 41 03 02 82 49 1A 46 01 42 41 30
    0x10: 80 00 00 00 00 02 03 C1 8B 56 49 43 30 39 32 36
    0x20: 37 46 42 45 03 00 81 00 00 00 00 04 00 09 02 FF
    Packet Voice DSP Module Slot 1:
    Not populated
    WIC/VIC Slot 0:
    Serial 2T (12in1)
    Hardware revision 1.0 Board revision D0
    Serial number 0024047013 Part number 800-03181-01
    FRU Part Number WIC-2T=
    Test history 0x00 RMA number 00-00-00
    Connector type PCI
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 12 01 00 01 6E ED A5 50 0C 6D 01 00 00 00 00
    0x30: 68 00 00 00 00 10 12 00 FF FF FF FF FF FF FF FF
    can anyone pls help....

    are you sure it is a vic-2fxs and not a vic2-2fxs ?
    If so then either a defective card or you may have a counterfeit card (they are out there ) does card have a sticker on it that shows an american flag and made in USA ? if so it is a counterfeit card. If it is a vic2-2fxs you cannot use it in a 1751.

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  • Voice card not appaering in configuration?

    we have inserted pvdm3 module in to the 2901 router
    but its LED status is showing Amber continuolsly.
    I would like configure the VIC3-2FXS/DID card but I am not able to see the card in running configuration but I could see the card in sh diag.
    Can any ony help?
    Its sh diag command giving the following output.
    /#sh diag                                                                                                                 
    Slot 0:                                                                                                                   
            C2901 Mother board 2GE, integrated VPN and 4W Port adapter, 4 ports                                               
            Port adapter is analyzed                                                                                          
            Port adapter insertion time 00:58:11 ago                                                                          
            EEPROM contents at hardware discovery:                                                                            
            PCB Serial Number        : FOC16310CSA                                                                            
            Hardware Revision        : 1.0                                                                                    
            Part Number              : 73-11834-09                                                                            
            Top Assy. Part Number    : 800-30795-05                                                                           
            Board Revision           : A0                                                                                     
            Deviation Number         : 0                                                                                      
            Fab Version              : 03                                                                                     
            Product (FRU) Number     : CISCO2901/K9                                                                           
            Version Identifier       : V05                                                                                    
            CLEI Code                : CMMHB10ARA                                                                             
            Processor type           : C1                                                                                     
            Chassis Serial Number    : FGL16312126                                                                            
            Chassis MAC Address      : 6073.5c26.7440                                                                         
            MAC Address block size   : 72                                                                                     
            Manufacturing Test Data  : 00 00 00 00 00 00 00 00                                                                
            EEPROM format version 4                                                                                           
            EEPROM contents (hex):                                                                                            
              0x00: 04 FF C1 8B 46 4F 43 31 36 33 31 30 43 53 41 40                                                           
              0x10: 06 17 41 01 00 82 49 2E 3A 09 C0 46 03 20 00 78                                                           
              0x20: 4B 05 42 41 30 88 00 00 00 00 02 03 CB 8C 43 49                                                           
              0x30: 53 43 4F 32 39 30 31 2F 4B 39 89 56 30 35 20 D9                                                           
              0x40: 04 40 C1 CB C2 C6 8A 43 4D 4D 48 42 31 30 41 52                                                           
              0x50: 41 09 C1 C2 8B 46 47 4C 31 36 33 31 32 31 32 36                                                           
              0x60: C3 06 60 73 5C 26 74 40 43 00 48 C4 08 00 00 00                                                           
              0x70: 00 00 00 00 00 F3 00 65 40 01 25 41 00 87 42 00                                                           
              0x80: 00 F8 00 28 03 E8 1C 89 07 D0 20 21 0B B8 20 93                                                           
              0x90: 0F A0 21 2F 13 88 21 83 17 70 21 A8 1B 58 21 B0                                                           
              0xA0: 1F 40 21 AB 23 28 21 79 27 10 21 78 41 01 1D 42                                                           
              0xB0: 00 00 F8 00 28 03 E8 1C 20 07 D0 1F 40 0B B8 20                                                           
              0xC0: 6C 0F A0 21 34 13 88 21 34 17 70 21 98 1B 58 21                                                           
              0xD0: 98 1F 40 21 98 23 28 21 34 27 10 21 34 FF FF FF                                                           
              0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF                                                           
              0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF                                                           
            PVDM Slot 1:                                                                                                      
            16-channel (G.711) Voice/Fax PVDM3 DSP DIMM PVDM daughter card                                                    
            Hardware Revision        : 1.0                                                                                    
            Part Number              : 73-11576-03                                                                            
            Board Revision           : C0                                                                                     
            Deviation Number         : 0                                                                                      
            Fab Version              : 03                                                                                     
            PCB Serial Number        : FOC162257KD                                                                            
            RMA Test History         : 00                                                                                     
            RMA Number               : 0-0-0-0                                                                                
            RMA History              : 00                                                                                     
            Processor type           : 00                                                                                     
            Product (FRU) Number     : PVDM3-16                                                                               
            Version Identifier       : V01                                                                                    
            EEPROM format version 4                                                                                           
            EEPROM contents (hex):                                                                                            
              0x00: 04 FF 40 05 D8 41 01 00 82 49 2D 38 03 42 43 30                                                           
              0x10: 88 00 00 00 00 02 03 C1 8B 46 4F 43 31 36 32 32                                                           
              0x20: 35 37 4B 44 03 00 81 00 00 00 00 04 00 09 00 CB                                                           
              0x30: 8F 50 56 44 4D 33 2D 31 36 20 20 20 20 20 20 20                                                           
              0x40: 89 56 30 31 20 D9 02 40 C1 FF FF FF FF FF FF FF                                                           
              0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF                                                           
              0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF                                                           
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF                                                           
            WIC Slot 0:                                                                                                       
            3rd generation - FXS DID Voice daughter card (2 port)                                                             
            Hardware Revision        : 1.0                                                                                    
            Top Assy. Part Number    : 800-30501-02                                                                           
            Board Revision           : A0                                                                                     
            Deviation Number         : 0                                                                                      
            Fab Version              : 07                                                                                     
            PCB Serial Number        : FOC1350420M                                                                            
            RMA Test History         : 00                                                                                     
            RMA Number               : 0-0-0-0                                                                                
            RMA History              : 00                                                                                     
            Product (FRU) Number     : VIC3-2FXS/DID                                                                          
            Version Identifier       : V02                                                                                    
            CLEI Code                : IP9IAB3CAB                                                                             
            Longitudinal Calibration : 01 10 10 4F 8D 10 10 8F                                                                
                                       9F                                                                                     
            EEPROM format version 4                                                                                           
            EEPROM contents (hex):                                                                                            
              0x00: 04 FF 40 06 21 41 01 00 C0 46 03 20 00 77 25 02                                                           
              0x10: 42 41 30 88 00 00 00 00 02 07 C1 8B 46 4F 43 31                                                           
              0x20: 33 35 30 34 32 30 4D 03 00 81 00 00 00 00 04 00                                                           
              0x30: CB 8D 56 49 43 33 2D 32 46 58 53 2F 44 49 44 89                                                           
              0x40: 56 30 32 20 D9 02 40 C1 C6 8A 49 50 39 49 41 42                                                           
              0x50: 33 43 41 42 D3 09 01 10 10 4F 8D 10 10 8F 9F FF                                                           
              0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF                                                           
              0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF                                                           
    Embedded Service Engine 0/0 :                                                                                             
      Total platform memory : 524288K bytes                                                                                   
      Total 2nd core memory : 0K bytes                                                                                        
      Start of physical address for 2nd core : 0x80000000                                                                     
      Virtual address start of 2nd core memory : 0x0 - 0x0                                                                    
      2nd core configured disabled                                                                                            
      L2 cache ways for 2nd core : 0 
    Its sh running-conf command giving the following output.
    /#sh running-config                                                                                                       
    Building configuration...                                                                                                 
    Current configuration : 1228 bytes                                                                                        
    ! Last configuration change at 06:29:29 UTC Fri Feb 7 2014                                                                
    version 15.1                                                                                                              
    service timestamps debug datetime msec                                                                                    
    service timestamps log datetime msec                                                                                      
    no service password-encryption                                                                                            
    hostname /                                                                                                                
    boot-start-marker                                                                                                         
    boot-end-marker                                                                                                           
    enable secret 4 tnhtc92DXBhelxjYk8LWJrPV36S2i4ntXrpb4RFmfqY                                                               
    no aaa new-model                                                                                                          
    no ipv6 cef                                                                                                               
    ip source-route                                                                                                           
    ip cef                                                                                                                    
    multilink bundle-name authenticated                                                                                       
    crypto pki token default removal timeout 0                                                                                
    license udi pid CISCO2901/K9 sn FGL16312126                                                                               
    hw-module pvdm 0/1                                                                                                        
    username cisco                                                                                                            
    interface Embedded-Service-Engine0/0                                                                                      
    no ip address                                                                                                            
    no ip route-cache                                                                                                        
    shutdown                                                                                                                 
    interface GigabitEthernet0/0                                                                                              
    ip address 172.169.2.152 255.255.255.0                                                                                   
    duplex auto                                                                                                              
    speed auto                                                                                                               
    interface GigabitEthernet0/1                                                                                              
    no ip address                                                                                                            
    duplex auto                                                                                                              
    speed auto                                                                                                               
    ip forward-protocol nd                                                                                                    
    no ip http server                                                                                                         
    no ip http secure-server                                                                                                  
    control-plane                                                                                                             
    line con 0                                                                                                                
    line aux 0                                                                                                                
    line 2                                                                                                                    
    no activation-character                                                                                                  
    no exec                                                                                                                  
    transport preferred none                                                                                                 
    transport input all                                                                                                      
    transport output pad telnet rlogin lapb-ta mop udptn v120 ssh                                                            
    stopbits 1                                                                                                               
    line vty 0 4                                                                                                              
    password cisco                                                                                                           
    login                                                                                                                    
    transport input all                                                                                                      
    line vty 5 15                                                                                                             
    password cisco                                                                                                           
    login                                                                                                                    
    transport input all                                                                                                      
    scheduler allocate 20000 1000                                                                                             
    end  
    and sh flash giving me the following output.
    /#sh flash                                                                                                                
    -#- --length-- -----date/time------ path                                                                                  
    1     74503236 Jul 30 2012 20:08:54 +00:00 c2900-universalk9-mz.SPA.151-4.M4.bin                                          
    2         2903 Jul 30 2012 20:21:54 +00:00 cpconfig-29xx.cfg                                                              
    3      3000320 Jul 30 2012 20:22:10 +00:00 cpexpress.tar                                                                  
    4         1038 Jul 30 2012 20:22:18 +00:00 home.shtml                                                                     
    5       122880 Jul 30 2012 20:22:26 +00:00 home.tar                                                                       
    6      1697952 Jul 30 2012 20:22:40 +00:00 securedesktop-ios-3.1.1.45-k9.pkg                                              
    7       415956 Jul 30 2012 20:22:54 +00:00 sslclient-win-1.1.4.176.pkg                                                    

    Thank you Gergely Szabo,
    Sh Inv output and sh version output is as follows.
    /#sh inv     
    NAME: "CISCO2901/K9 chassis", DESCR: "CISCO2901/K9 chassis"
    PID: CISCO2901/K9      , VID: V05 , SN: FGL16312126
    NAME: "3rd generation two port FXS DID voice interface daughtercard on Slot 0 SubSlot 0", DESCR: "3rd generation two port FXS DID voice interface daughterca"
    PID: VIC3-2FXS/DID     , VID: V02 , SN: FOC1350420M
    NAME: "PVDM3 DSP DIMM with 16 Channels on Slot 0 SubSlot 5", DESCR: "PVDM3 DSP DIMM with 16 Channels"
    PID: PVDM3-16          , VID: V01 , SN: FOC162257KD
    NAME: "C1941/C2901 AC Power Supply", DESCR: "C1941/C2901 AC Power Supply"
    PID: PWR-1941-2901-AC  , VID:    , SN:    
    /#show version
    Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M4, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2012 by Cisco Systems, Inc.
    Compiled Tue 20-Mar-12 18:57 by prod_rel_team
    ROM: System Bootstrap, Version 15.0(1r)M15, RELEASE SOFTWARE (fc1)
    / uptime is 3 hours, 22 minutes
    System returned to ROM by power-on
    System restarted at 08:40:55 UTC Mon Feb 10 2014
    System image file is "flash0:c2900-universalk9-mz.SPA.151-4.M4.bin"
    Last reload type: Normal Reload
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    Cisco CISCO2901/K9 (revision 1.0) with 483328K/40960K bytes of memory.
    Processor board ID FGL16312126
    2 Gigabit Ethernet interfaces
    1 terminal line
    2 Voice FXS interfaces
    DRAM configuration is 64 bits wide with parity enabled.
    255K bytes of non-volatile configuration memory.
    250880K bytes of ATA System CompactFlash 0 (Read/Write)
    License Info:
    License UDI:
    Device#   PID                   SN
    *0        CISCO2901/K9          FGL16312126    
    Technology Package License Information for Module:'c2900'
    Technology    Technology-package           Technology-package
                  Current       Type           Next reboot 
    ipbase        ipbasek9      Permanent      ipbasek9
    security      None          None           None
    uc            None          None           None
    data          None          None           None
    Configuration register is 0x2012

  • Urgent,voice card problem

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    Serian Number: DNPLK8XYFFGG
    IMEI:35 876105 156176 4
    ICC ID: 8990 0112 0714 0004 864
    Taner BADEM

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    But atleast you can save your memory card by using a trick.
    Just insert your memory card into a smartphone like Nokia E66 which i have tried.
    Now try to format, and it works without need of your forgotten password.
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    these Smartphone won't ask for password
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