Voice-in not functioning in handset mode

Hi everyone,
I am currently using an iPhone 4s with IOS version 7.1.2. My issue is when i call someone, the receiver cant hear me but I can hear them. When using loudspeaker instead, the receiver and hear me. My speaker does not seems to be spoiled since I am able to hear music and sounds from games. The phone cant record any of my voice when using apps like WeChat voice messaging but surprisingly google translate is able to detect my voice and translate what I said.
I tried resetting all settings and even tried to restore it to factory settings using iTunes but the same problem still remains. Was wondering if the problem lies within the software or the hardware itself. I have not dropped the phone or anything of the sort, it just starts having this problem all of a sudden.

The voice-in thing suddenly works normally again. Didn't do anything special and it works normally again now. Now when i make a call, the receiver can hear me but my voice that they heard is really really soft.

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