Voice mail from PSTN

Hello,
I have unity connection 8.6 .2 and our corporate users need to access their voice mail when they are not in the office (from PSTN) so how i can achieve that.
I know only 2 steps please correct me if the below 2 steps are wrong and complete the rest of the steps
I will create a hunt pilot DN (DID) with unity connection answering ports.
call will reach to unity connection by direct routing rule configured for dialed in number (DID )
thanks

Dear's
you"ll are experts i may not understanding what actually you'll are trying to explain.Please bare with me to get success.
I will write in bullets my understanding please correct and also
when a pstn user dial a number 23232980
VG (MGCP) receives the calls and the call is send to CUCM to DN 980
In my case 980 is Hunt pilot the call will hit to Unity connection
By creating forwarding rule " sends call to" conversation sign in with equal operator & dialled in 980 routing rule conditions.
user will be prompted for the username and password.
Please write in Bullets for the below comment.
And, as Terry mentioned, you need to add appropriate translations to convert your DID to the Hunt Pilot number.
I didn't understood below paragraph.
An alternate option is to add 'Alternate extensions' for the user. In this case, apart from adding the alternate extensions, you do not have to do any other changes on Unity Connection. Callers can still dial the existing hunt pilot to reach unity connection. no need to create a new hunt pilot. just ensure you have appropriate translation patterns to convert your DID to the existing hunt pilot number.
Thanks

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Voice mail always engaged

Hi All,
     We have a UC520 and the system is giving us an engaged tone when ever we dial voice mail from both our external and internal numbers. I have been going over and over the config and can not understand why we are getting an engaged signal when ever we ring voice mail. Below is the show run off the UC520, hopefully someone can spot some errors in it to suggest why it does not work as im close to hitting it with a large hammer
version 12.4
parser config cache interface
no service pad
no service timestamps debug uptime
service timestamps log datetime msec
service password-encryption
service internal
service compress-config
service sequence-numbers
hostname UC_520
boot-start-marker
boot system flash uc500-advipservicesk9-mz.124-22.YB4.bin
boot-end-marker
logging message-counter syslog
no logging buffered
no logging rate-limit
enable secret 5 passremoved
aaa new-model
aaa authentication login default local
aaa authentication login Foxtrot_sdm_easyvpn_xauth_ml_1 local
aaa authorization exec default local
aaa authorization network Foxtrot_sdm_easyvpn_group_ml_1 local
aaa session-id common
clock timezone AEST 10
clock summer-time AEST recurring 1 Sun Oct 2:00 1 Sun Apr 3:00
crypto pki trustpoint TP-self-signed-1974105750
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1974105750
revocation-check none
rsakeypair TP-self-signed-1974105750
dot11 syslog
ip source-route
ip cef
ip dhcp relay information trust-all
ip dhcp excluded-address 10.1.1.1 10.1.1.9
ip dhcp excluded-address 10.1.1.241 10.1.1.255
ip dhcp pool phone
network 10.1.1.0 255.255.255.0
default-router 10.1.1.1
option 150 ip 10.1.1.1
ip inspect name SDM_LOW cuseeme
ip inspect name SDM_LOW dns
ip inspect name SDM_LOW ftp
ip inspect name SDM_LOW h323
ip inspect name SDM_LOW https
ip inspect name SDM_LOW icmp
ip inspect name SDM_LOW imap
ip inspect name SDM_LOW pop3
ip inspect name SDM_LOW netshow
ip inspect name SDM_LOW rcmd
ip inspect name SDM_LOW realaudio
ip inspect name SDM_LOW rtsp
ip inspect name SDM_LOW esmtp
ip inspect name SDM_LOW sqlnet
ip inspect name SDM_LOW streamworks
ip inspect name SDM_LOW tftp
ip inspect name SDM_LOW tcp router-traffic
ip inspect name SDM_LOW udp
ip inspect name SDM_LOW vdolive
no ipv6 cef
stcapp ccm-group 1
stcapp
stcapp feature access-code
multilink bundle-name authenticated
vpdn enable
vpdn-group 1
! Default PPTP VPDN group
accept-dialin
protocol pptp
virtual-template 2
trunk group ALL_FXO
max-retry 5
voice-class cause-code 1
hunt-scheme sequential
voice call send-alert
voice rtp send-recv
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
sip
no update-callerid
call service stop
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g729r8
voice class dualtone-detect-params 1
cadence-variation 25
voice class custom-cptone OZ
dualtone disconnect
frequency 420
cadence 400 200
voice class custom-cptone test
dualtone disconnect
frequency 425
cadence 375 375
voice class cause-code 1
no-circuit
voice register global
max-dn 128
max-pool 32
voice hunt-group 1 parallel
final 512
list 203,204
timeout 10
pilot 511
voice hunt-group 2 parallel
final 513
list 202,203,204
timeout 10
pilot 512
voice hunt-group 3 parallel
final 203
list 201,202,203,204
timeout 10
pilot 513
voice translation-rule 4
rule 15 // //
voice translation-rule 1111
voice translation-rule 1112
rule 1 /^0/ //
voice translation-rule 2000
rule 1 /0294174218/ /101/
voice translation-rule 2002
rule 1 // //
voice translation-rule 2222
voice translation-profile CALLER_ID_TRANSLATION_PROFILE
translate calling 1111
voice translation-profile CallBlocking
translate called 2222
voice translation-profile OUTGOING_TRANSLATION_PROFILE
translate called 1112
voice translation-profile PROFILE_ALL_FXO
translate calling 4
voice translation-profile VM_Profile
translate called 2000
voice translation-profile XFER_TO_VM_PROFILE
translate called 2002
voice-card 0
no local-bypass
username admin privilege 15 secret 5 passremoved
username KeyVPN secret 5 passremoved
username cisco privilege 15 secret 5 passremoved
crypto isakmp policy 1
encr 3des
authentication pre-share
group 2
crypto isakmp client configuration group EZVPN_GROUP_1
key passremoved
dns 61.8.0.113
pool SDM_POOL_1
save-password
max-users 10
crypto isakmp profile sdm-ike-profile-1
match identity group EZVPN_GROUP_1
client authentication list Foxtrot_sdm_easyvpn_xauth_ml_1
isakmp authorization list Foxtrot_sdm_easyvpn_group_ml_1
client configuration address respond
virtual-template 1
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec profile SDM_Profile1
set transform-set ESP-3DES-SHA
set isakmp-profile sdm-ike-profile-1
archive
log config
logging enable
logging size 600
hidekeys
process-max-time 50
ip tftp source-interface Loopback0
class-map match-all L3-to-L2_VoIP-Cntrl
match ip dscp af31
class-map match-all L3-to-L2_VoIP-RTP
match ip dscp ef
class-map match-all SIP
match protocol sip
class-map match-all RTP
match protocol rtp
policy-map EthOut
class RTP
policy-map output-L3-to-L2
class L3-to-L2_VoIP-RTP
set cos 5
class L3-to-L2_VoIP-Cntrl
set cos 3
interface Loopback0
description $FW_INSIDE$
ip address 10.1.10.2 255.255.255.252
ip access-group 101 in
ip nat inside
ip virtual-reassembly
interface FastEthernet0/0
description $ETH-WAN$
no ip address
ip verify unicast reverse-path
ip virtual-reassembly
duplex auto
speed auto
snmp trap ip verify drop-rate
pppoe enable group global
pppoe-client dial-pool-number 1
interface Integrated-Service-Engine0/0
description cue is initialized with default IMAP group
ip unnumbered Loopback0
ip nat inside
ip virtual-reassembly
service-module ip address 10.1.10.1 255.255.255.252
service-module ip default-gateway 10.1.10.2
interface FastEthernet0/1/0
switchport mode trunk
macro description cisco-switch
interface FastEthernet0/1/1
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/2
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/3
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/4
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/5
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/6
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/7
switchport mode trunk
macro description cisco-switch
interface FastEthernet0/1/8
switchport mode trunk
macro description cisco-switch
interface Virtual-Template1 type tunnel
no ip address
tunnel mode ipsec ipv4
tunnel protection ipsec profile SDM_Profile1
interface Virtual-Template2
ip unnumbered Dialer0
peer default ip address pool SDM_POOL_1
no keepalive
ppp encrypt mppe auto
ppp authentication pap chap ms-chap
interface Vlan1
description $FW_INSIDE$
ip address 10.1.2.1 255.255.255.0
ip access-group 102 in
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1412
interface Vlan100
description $FW_INSIDE$
ip address 10.1.1.1 255.255.255.0
ip access-group 103 in
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1412
interface Dialer0
description $FW_OUTSIDE$
ip address negotiated
ip access-group test-ppt in
ip mtu 1452
ip nat outside
ip inspect SDM_LOW out
ip virtual-reassembly
encapsulation ppp
dialer pool 1
dialer-group 1
ppp authentication chap pap callin
ppp chap hostname passremoved
ppp chap password 7 passremoved
ppp pap sent-username passremoved password 7 passremoved
ppp ipcp dns request
interface BVI1
description $FW_INSIDE$
mtu 1514
no ip address
ip access-group 102 in
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1412
interface BVI100
description $FW_INSIDE$
mtu 1514
no ip address
ip access-group 103 in
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1412
ip local pool SDM_POOL_1 10.1.2.230 10.1.2.250
ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 Dialer0
ip route 10.1.10.1 255.255.255.255 Integrated-Service-Engine0/0
ip route 172.0.0.0 255.0.0.0 10.1.2.2
ip http server
ip http authentication local
ip http secure-server
ip http path flash:/gui
ip nat inside source list 1 interface Dialer0 overload
ip access-list extended test-pptp
permit tcp any any eq 1723
permit gre any any
access-list 1 remark SDM_ACL Category=2
access-list 1 permit 10.1.1.0 0.0.0.255
access-list 1 permit 10.1.2.0 0.0.0.255
access-list 1 permit 10.1.10.0 0.0.0.3
access-list 100 remark auto generated by SDM firewall configuration
access-list 100 remark SDM_ACL Category=1
access-list 100 deny ip 192.168.10.0 0.0.0.255 any
access-list 100 deny ip host 255.255.255.255 any
access-list 100 deny ip 127.0.0.0 0.255.255.255 any
access-list 100 permit ip any any
access-list 101 remark auto generated by SDM firewall configuration##NO_ACES_7##
access-list 101 remark SDM_ACL Category=1
access-list 101 permit udp any host 10.1.10.2 eq non500-isakmp
access-list 101 permit udp any host 10.1.10.2 eq isakmp
access-list 101 permit esp any host 10.1.10.2
access-list 101 permit ahp any host 10.1.10.2
access-list 101 permit tcp 10.1.1.0 0.0.0.255 eq 2000 any
access-list 101 permit udp 10.1.1.0 0.0.0.255 eq 2000 any
access-list 101 deny ip 10.1.2.0 0.0.0.255 any
access-list 101 deny ip 10.1.1.0 0.0.0.255 any
access-list 101 deny ip host 255.255.255.255 any
access-list 101 deny ip 127.0.0.0 0.255.255.255 any
access-list 101 permit ip any any
access-list 104 remark auto generated by SDM firewall configuration##NO_ACES_25##
access-list 104 remark SDM_ACL Category=1
access-list 104 permit udp any any eq non500-isakmp
access-list 104 permit udp any any eq isakmp
access-list 104 permit esp any any
access-list 104 permit ahp any any
access-list 104 permit tcp any any eq pop3 log
access-list 104 permit tcp any any eq 37777 log
access-list 104 permit tcp any any eq 3389 log
access-list 104 permit tcp any any eq 1723 log
access-list 104 permit tcp any any eq 2701 log
access-list 104 permit tcp any any eq 4899 log
access-list 104 permit tcp any any eq 4125 log
access-list 104 permit tcp any any eq 443 log
access-list 104 permit tcp any any eq smtp log
access-list 104 permit tcp any any eq 8080 log
access-list 104 permit tcp any any eq www log
access-list 104 deny ip 10.1.10.0 0.0.0.3 any
access-list 104 deny ip 10.1.2.0 0.0.0.255 any
access-list 104 deny ip 10.1.1.0 0.0.0.255 any
access-list 104 permit udp host 61.8.0.113 eq domain any
access-list 104 permit icmp any any echo-reply
access-list 104 permit icmp any any time-exceeded
access-list 104 permit icmp any any unreachable
access-list 104 deny ip 10.0.0.0 0.255.255.255 any
access-list 104 deny ip 172.16.0.0 0.15.255.255 any
access-list 104 deny ip 192.168.0.0 0.0.255.255 any
access-list 104 deny ip 127.0.0.0 0.255.255.255 any
access-list 104 deny ip host 255.255.255.255 any
access-list 104 deny ip host 0.0.0.0 any
access-list 104 deny ip any any log
access-list 104 permit gre any any
dialer-list 1 protocol ip permit
snmp-server community public RO
control-plane
voice-port 0/0/0
cptone AU
timeouts ringing infinity
voice-port 0/0/1
cptone AU
timeouts ringing infinity
voice-port 0/0/2
cptone AU
timeouts ringing infinity
voice-port 0/0/3
cptone AU
timeouts ringing infinity
voice-port 0/1/0
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 501
description Configured by CCA 4 FXO-0/1/0-Custom-HG
caller-id enable
voice-port 0/1/1
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 501
description Configured by CCA 4 FXO-0/1/1-Custom-HG
caller-id enable
voice-port 0/1/2
trunk-group ALL_FXO 60
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 501
description Configured by CCA 4 FXO-0/1/2-Custom-HG
caller-id enable
voice-port 0/1/3
trunk-group ALL_FXO 64
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 501
description Configured by CCA 4 FXO-0/1/3-Custom-HG
caller-id enable
voice-port 0/3/0
trunk-group ALL_FXO 62
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 501
description Configured by CCA 4 FXO-0/3/0-Custom-HG
caller-id enable
voice-port 0/3/1
trunk-group ALL_FXO 61
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 501
description Configured by CCA 4 FXO-0/3/1-Custom-HG
caller-id enable
voice-port 0/3/2
trunk-group ALL_FXO 64
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 101
description Configured by CCA 4FXO-0/3/2-Custom-OP
caller-id enable
voice-port 0/3/3
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 501
description Configured by CCA 4 FXO-0/3/3-Custom-HG
caller-id enable
voice-port 0/4/0
auto-cut-through
signal immediate
input gain auto-control -15
description Music On Hold Port
sccp local Loopback0
sccp ccm 10.1.1.1 identifier 1 version 3.1
sccp
sccp ccm group 1
associate ccm 1 priority 1
dial-peer cor custom
name internal
name local
name local-plus
name international
name national
name national-plus
name emergency
name toll-free
dial-peer cor list call-internal
member internal
dial-peer cor list call-local
member local
dial-peer cor list call-local-plus
member local-plus
dial-peer cor list call-national
member national
dial-peer cor list call-national-plus
member national-plus
dial-peer cor list call-international
member international
dial-peer cor list call-emergency
member emergency
dial-peer cor list call-toll-free
member toll-free
dial-peer cor list user-internal
member internal
member emergency
dial-peer cor list user-local
member internal
member local
member emergency
member toll-free
dial-peer cor list user-local-plus
member internal
member local
member local-plus
member emergency
member toll-free
dial-peer cor list user-national
member internal
member local
member local-plus
member national
member emergency
member toll-free
dial-peer cor list user-national-plus
member internal
member local
member local-plus
member national
member national-plus
member emergency
member toll-free
dial-peer cor list user-international
member internal
member local
member local-plus
member international
member national
member national-plus
member emergency
member toll-free
dial-peer voice 1 pots
service stcapp
port 0/0/0
dial-peer voice 2 pots
service stcapp
port 0/0/1
dial-peer voice 3 pots
service stcapp
port 0/0/2
dial-peer voice 4 pots
service stcapp
port 0/0/3
dial-peer voice 5 pots
description ** MOH Port **
destination-pattern ABC
port 0/4/0
no sip-register
dial-peer voice 50 pots
description ** incoming dial peer **
incoming called-number .%
port 0/1/0
dial-peer voice 51 pots
description ** incoming dial peer **
incoming called-number .%
port 0/1/1
dial-peer voice 52 pots
description ** incoming dial peer **
incoming called-number .%
port 0/1/2
dial-peer voice 53 pots
description ** incoming dial peer **
incoming called-number .%
port 0/1/3
dial-peer voice 150 pots
description ** incoming dial peer **
incoming called-number .%
port 0/3/0
dial-peer voice 151 pots
description ** incoming dial peer **
incoming called-number .%
port 0/3/1
dial-peer voice 152 pots
description ** incoming dial peer **
incoming called-number .%
port 0/3/2
dial-peer voice 153 pots
description ** incoming dial peer **
incoming called-number .%
port 0/3/3
dial-peer voice 54 pots
description ** FXO pots dial-peer **
destination-pattern A0
port 0/1/0
no sip-register
dial-peer voice 55 pots
description ** FXO pots dial-peer **
destination-pattern A1
port 0/1/1
no sip-register
dial-peer voice 56 pots
description ** FXO pots dial-peer **
destination-pattern A2
port 0/1/2
no sip-register
dial-peer voice 57 pots
description ** FXO pots dial-peer **
destination-pattern A3
port 0/1/3
no sip-register
dial-peer voice 154 pots
description ** FXO pots dial-peer **
destination-pattern A4
port 0/3/0
no sip-register
dial-peer voice 155 pots
description ** FXO pots dial-peer **
destination-pattern A5
port 0/3/1
no sip-register
dial-peer voice 156 pots
description ** FXO pots dial-peer **
destination-pattern A6
port 0/3/2
no sip-register
dial-peer voice 157 pots
description ** FXO pots dial-peer **
destination-pattern A7
port 0/3/3
no sip-register
dial-peer voice 2000 voip
description ** cue voicemail pilot number **
translation-profile outgoing XFER_TO_VM_PROFILE
destination-pattern 101
b2bua
voice-class sip outbound-proxy ipv4:10.1.10.1
session protocol sipv2
session target ipv4:10.1.10.1
dtmf-relay sip-notify
codec g711ulaw
no vad
dial-peer voice 58 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*Australia*Emergency Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0000
forward-digits all
no sip-register
dial-peer voice 59 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*Australia*Emergency Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 000
forward-digits all
no sip-register
dial-peer voice 60 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*Australia*Emergency TTY**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0106
forward-digits all
no sip-register
dial-peer voice 61 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*Australia*Emergency TTY**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 006
forward-digits all
no sip-register
dial-peer voice 62 pots
trunkgroup ALL_FXO
corlist outgoing call-international
description **CCA*Australia*International Access**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0001[1589]T
forward-digits all
no sip-register
dial-peer voice 63 pots
trunkgroup ALL_FXO
corlist outgoing call-international
description **CCA*Australia*Premium Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 00055T
forward-digits all
no sip-register
dial-peer voice 64 pots
trunkgroup ALL_FXO
corlist outgoing call-local-plus
description **CCA*Australia*Analogue AMPS service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0014[04689].....
forward-digits all
no sip-register
dial-peer voice 65 pots
trunkgroup ALL_FXO
corlist outgoing call-local-plus
description **CCA*Australia*Analogue AMPS & Satellite**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0014[12357]......
forward-digits all
no sip-register
dial-peer voice 66 pots
trunkgroup ALL_FXO
corlist outgoing call-local-plus
description **CCA*Australia*Analogue AMPS service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0015......
forward-digits all
no sip-register
dial-peer voice 67 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Paging Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 00160..
forward-digits all
no sip-register
dial-peer voice 68 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Paging Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0016[1236789].....
forward-digits all
no sip-register
dial-peer voice 69 pots
trunkgroup ALL_FXO
corlist outgoing call-local-plus
description **CCA*Australia*Analogue AMPS service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0017[1289].....
forward-digits all
no sip-register
dial-peer voice 70 pots
trunkgroup ALL_FXO
corlist outgoing call-local-plus
description **CCA*Australia*Analogue AMPS service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0018......
forward-digits all
no sip-register
dial-peer voice 71 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Data Network Access Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 00192.
forward-digits all
no sip-register
dial-peer voice 72 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Data Network Access Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 00198[01239].....
forward-digits all
no sip-register
dial-peer voice 73 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Data Network Access Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 00198[45678]
forward-digits all
no sip-register
dial-peer voice 74 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*Australia*NSW Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 002........
forward-digits all
no sip-register
dial-peer voice 75 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*Australia*VIC, TAS Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 003........
forward-digits all
no sip-register
dial-peer voice 76 pots
trunkgroup ALL_FXO
corlist outgoing call-local-plus
description **CCA*Australia*Digital Mobile Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 004........
forward-digits all
no sip-register
dial-peer voice 77 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*Australia*Universal Personal Comms Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 005........
forward-digits all
no sip-register
dial-peer voice 78 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*Australia*QLD Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 007........
forward-digits all
no sip-register
dial-peer voice 79 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*Australia*SA, WA, NT Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 008........
forward-digits all
no sip-register
dial-peer voice 80 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Community Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 01100
forward-digits all
no sip-register
dial-peer voice 81 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Community Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0110[1-9]..
forward-digits all
no sip-register
dial-peer voice 82 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Public Interest Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0113...
forward-digits all
no sip-register
dial-peer voice 83 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Mass Calling Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0114.....
forward-digits all
no sip-register
dial-peer voice 84 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Community Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0119.
forward-digits all
no sip-register
dial-peer voice 85 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Directory and Service Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0122[1235]
forward-digits all
no sip-register
dial-peer voice 86 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Directory and Operator Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0123[46]
forward-digits all
no sip-register
dial-peer voice 87 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Operator Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 012[45]T
forward-digits all
no sip-register
dial-peer voice 88 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Local Rate Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0130.......
forward-digits all
no sip-register
dial-peer voice 89 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Local Rate Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 013[1-9]...
forward-digits all
no sip-register
dial-peer voice 90 pots
trunkgroup ALL_FXO
corlist outgoing call-international
description **CCA*Australia*Carrier Preselection Codes**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 014[1-9]T
forward-digits all
no sip-register
dial-peer voice 91 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*Australia*Freephone Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0180[01]......
forward-digits all
no sip-register
dial-peer voice 92 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*Australia*Freephone Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0180[2-9]...
forward-digits all
no sip-register
dial-peer voice 93 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Universal PCS Profile Management**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0185..
forward-digits all
no sip-register
dial-peer voice 94 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Calling Card Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0189..
forward-digits all
no sip-register
dial-peer voice 95 pots
trunkgroup ALL_FXO
corlist outgoing call-international
description **CCA*Australia*Premium Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0190[0126]......
forward-digits all
no sip-register
dial-peer voice 96 pots
trunkgroup ALL_FXO
corlist outgoing call-international
description **CCA*Australia*Premium Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 019[1345]...
forward-digits all
no sip-register
dial-peer voice 97 pots
trunkgroup ALL_FXO
corlist outgoing call-international
description **CCA*Australia*Premium Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 019[679].....
forward-digits all
no sip-register
dial-peer voice 98 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*Australia*8-digit dialing**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0[2-9].......
forward-digits all
no sip-register
dial-peer voice 2002 voip
description ** cue voicemail PSTN number **
translation-profile outgoing VM_Profile
destination-pattern 0294174218$
b2bua
voice-class sip outbound-proxy ipv4:10.1.10.1
session protocol sipv2
session target ipv4:10.1.10.1
dtmf-relay sip-notify
codec g711ulaw
no vad
no dial-peer outbound status-check pots
sip-ua
no transport udp
no transport tcp tls
no transport tcp
telephony-service
video
em logout 0:0 0:0 0:0
fxo hook-flash
max-ephones 32
max-dn 128
ip source-address 10.1.1.1 port 2000
max-redirect 20
auto assign 10 to 43
auto assign 5 to 8 type anl
calling-number initiator
service phone videoCapability 1
service dnis overlay
service dnis dir-lookup
timeouts interdigit 5
system message
url services http://10.1.10.1/voiceview/common/login.do
url authentication http://10.1.10.1/voiceview/authentication/authenticate.do
cnf-file location flash:
network-locale GB
load 7915-12 B015-1-0-3
load 7915-24 B015-1-0-3
load 7942 SCCP42.8-4-2S
load 7962 SCCP42.8-4-2S
load 521G-524G cp524g-8-1-16b
time-zone 48
date-format dd-mm-yy
voicemail 101
max-conferences 8 gain -6
call-forward pattern .T
call-forward system redirecting-expanded
moh flash:/media/music-on-hold.au
multicast moh 239.10.16.16 port 2000
web admin system name cisco secret 5 passremoved
dn-webedit
time-webedit
transfer-system full-consult dss
transfer-pattern 9.T
transfer-pattern .T
transfer-pattern 0.T
transfer-pattern 6... blind
secondary-dialtone 0
after-hours pstn-prefix 4 3
night-service code *6483
night-service day Sun 19:01 08:15
night-service day Mon 19:01 08:15
night-service day Tue 19:01 08:15
night-service day Wed 19:01 08:15
night-service day Thu 19:01 08:15
night-service day Fri 19:01 19:00
night-service day Sat 19:01 19:00
create cnf-files version-stamp 7960 Feb 19 2010 13:12:05
ephone-template 15
url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd Login
softkeys seized Cfwdall Endcall Redial Pickup Gpickup Callback
softkeys connected Hold Endcall Trnsfer TrnsfVM Confrn Acct Park
button-layout 7931 2
ephone-template 16
url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
softkeys idle Redial Gpickup Cfwdall Pickup Newcall Dnd
softkeys seized Cfwdall Gpickup Redial Pickup Endcall Callback
softkeys connected Hold Endcall Trnsfer TrnsfVM Confrn Acct Park
ephone-dn 1
number 701 no-reg primary
name IP-Paging1
paging ip 239.1.1.1 port 2000
ephone-dn 2
number 211
name name
call-forward busy 101
call-forward noan 101 timeout 10
hold-alert 30 originator
ephone-dn 5 dual-line
number 301 no-reg primary
label 301
description PhoneA Analog
name PhoneA Analog
ephone-dn 6 dual-line
number 302 no-reg primary
label 302
description PhoneB Analog
name PhoneB Analog
ephone-dn 7 dual-line
number 303 no-reg primary
label 303
description PhoneC Analog
name PhoneC Analog
ephone-dn 8 dual-line
number 304 no-reg primary
label 304
description PhoneD Analog
name PhoneD Analog
ephone-dn 9
number BCD no-reg primary
description MoH
moh out-call ABC
ephone-dn 10 dual-line
number 201 no-reg primary
pickup-group 1
label 201
description Dragan Jancic
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 11 dual-line
number 202 no-reg primary
pickup-group 1
label 202
description Spare 2
name Spare 2
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 12 dual-line
number 203 no-reg primary
pickup-group 1
label 203
description name
name name
call-forward busy 101
call-forward night-service 00458707335
call-forward noan 101 timeout 35
night-service bell
ephone-dn 13 dual-line
number 204 no-reg primary
pickup-group 1
label 204
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 14 dual-line
number 207 no-reg primary
label 207
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 15 dual-line
number 206 no-reg primary
label 206
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 16 dual-line
number 205 no-reg primary
pickup-group 1
label 205
description name
name name
call-forward busy 101
call-forward noan 101 timeout 10
ephone-dn 17 dual-line
number 208 no-reg primary
label 208
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 18 dual-line
number 209 no-reg primary
label 209
description Spare
name Spare
call-forward busy 101
call-forward noan 101 timeout 10
ephone-dn 19 dual-line
number 210 no-reg primary
label 210
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 21 dual-line
number 212 no-reg primary
label 212
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 22 dual-line
number 213 no-reg primary
label 213
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 23 dual-line
number 214 no-reg primary
label 214
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 24 dual-line
number 215 no-reg primary
label 215
description Workshop One
name Workshop One
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 25 dual-line
number 216 no-reg primary
label 216
description Workshop Two
name Workshop Two
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 26 dual-line
number 217 no-reg primary
label 217
description Lunch Room
name Lunch Room
call-forward busy 203
call-forward noan 203 timeout 35
ephone-dn 27 dual-line
number 218 no-reg primary
label 218
description Meeting Room
name Meeting Room
call-forward busy 203
call-forward noan 203 timeout 35
ephone-dn 126
number 6... no-reg primary
description ***CCA XFER TO VM EXTENSION***
call-forward all 101
ephone-dn 127
number A801... no-reg primary
mwi off
ephone-dn 128
number A800... no-reg primary
mwi on
ephone 1
device-security-mode none
video
mac-address 0021.1BFC.ACA5
ephone-template 16
max-calls-per-button 2
username "name" password 12345
type 524G
button 1:21
ephone 2
device-security-mode none
mac-address 1A02.A8FE.0000
ephone-template 16
max-calls-per-button 2
username "a1"
type anl
button 1:5
ephone 3
device-security-mode none
mac-address 1A02.A8FE.0001
ephone-template 16
max-calls-per-button 2
username "b1"
type anl
button 1:6
ephone 4
device-security-mode none
mac-address 1A02.A8FE.0002
ephone-template 16
max-calls-per-button 2
username "c1"
type anl
button 1:7
ephone 5
device-security-mode none
mac-address 1A02.A8FE.0003
ephone-template 16
max-calls-per-button 2
username "d1"
type anl
button 1:8
ephone 6
device-security-mode none
video
mac-address 0024.C40C.C2DC
ephone-template 16
username "name" password nqz82887
type 7962 addon 1 7915-12
button 1:13 2m10 3m11 4m12
button 5m16 6m15 7m14 8m17
button 9m18 10m19 12m21 13m22
button 14m23 15m24 16m25 17m26
button 18m27
ephone 7
device-security-mode none
video
mac-address 0021.1BFC.A81C
ephone-template 16
max-calls-per-button 2
username "meetingroom" password 12345
paging-dn 1
type 524G
button 1:27
ephone 8
device-security-mode none
video
mac-address 0021.1BFC.A801
ephone-template 16
max-calls-per-button 2
username "workshopone" password 12345
paging-dn 1
type 524G
button 1:24
ephone 9
device-security-mode none
video
mac-address 0021.1BFC.A81D
ephone-template 16
max-calls-per-button 2
username "name" password 12345
paging-dn 1
type 524G
button 1:22
ephone 10
device-security-mode none
video
mac-address 0021.1BFC.A822
ephone-template 16
max-calls-per-button 2
username "lunchroom" password 12345
paging-dn 1
type 524G
button 1:26
ephone 11
device-security-mode none
video
mac-address 0021.1BFC.ACA6
ephone-template 16
max-calls-per-button 2
username "name" password 12345
type 524G
button 1:15
ephone 12
device-security-mode none
video
mac-address 0021.1BFC.A800
max-calls-per-button 2
username "name" password lpw29837
type 524G
button 1:23
ephone 13
device-security-mode none
video
mac-address 0021.1BFC.A9B6
max-calls-per-button 2
type 524G
button 1:11
ephone 14
device-security-mode none
video
mac-address 0021.1BFC.A820
ephone-template 16
max-calls-per-button 2
username "name" password 12345
paging-dn 1
type 524G
button 1:17
ephone 15
device-security-mode none
video
mac-address 0021.1BFC.A824
ephone-template 16
max-calls-per-button 2
username "name" password 12345
paging-dn 1
type 524G
button 1:19
ephone 16
device-security-mode none
video
mac-address 0021.1BFC.ACA3
ephone-template 16
max-calls-per-button 2
username "workshoptwo" password 12345
paging-dn 1
type 524G
button 1:25
ephone 17
device-security-mode none
video
mac-address 0024.C40D.34A0
ephone-template 16
username "name" password 12345
type 7962 addon 1 7915-12
button 1:12 2m10 3m11 4m13
button 5m16 6m15 7m14 8m17
button 9m18 10m19 12m21 13m22
button 14m23 15m24 16m25 17m26
button 18m27
ephone 18
device-security-mode none
video
mac-address 0026.0B5D.68B7
username "name" password xiz65240
type 7962
button 1:2 2m10 3m12 4m13
button 5m22 6m24
ephone 19
device-security-mode none
video
mac-address 0026.0B5C.F949
ephone-template 16
username "name" password dqq75357
type 7962
button 1:10 2m11 3m12 4m13
button 5m23 6m24
ephone 20
device-security-mode none
mac-address 52CE.B390.0000
max-calls-per-button 2
type anl
ephone 21
device-security-mode none
video
mac-address 0021.1BFC.A803
ephone-template 16
max-calls-per-button 2
username "name"
paging-dn 1
type 524G
button 1:14 2m11 3m12 4m13
ephone 22
device-security-mode none
video
mac-address 0021.1BFC.A806
ephone-template 16
max-calls-per-button 2
username "name" password 12345
type 524G
button 1:18
ephone 23
device-security-mode none
video
mac-address 0021.1BFC.ACA7
ephone-template 16
max-calls-per-button 2
username "name" password mbj62871
type 524G
button 1:16
ephone 24
device-security-mode none
mac-address 52CE.B390.0001
max-calls-per-button 2
type anl
ephone 25
device-security-mode none
mac-address 52CE.B390.0002
max-calls-per-button 2
type anl
ephone 26
device-security-mode none
mac-address 52CE.B390.0003
max-calls-per-button 2
type anl
ephone-hunt 1 sequential
pilot 501
list 203, 204, 205
final 511
timeout 8, 8, 8
no-reg pilot
statistics collect
banner login Cisco Configuration Assistant. Version: 2.1. Wed Oct 28 17:59:52 EST 2009
alias exec cca_voice_mode PBX
line con 0
no modem enable
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
line vty 5 100
end

debug ccsip messages would not give me anything, so i did debug ccsip all instead, when voice
mail is dialed I get the below debug messages.
000235: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIAddContextToTable: Added context(0x8687FF80) with key=[2] to table
000236: //6/000000000000/SIP/State/sipSPIChangeState: 0x8687FF80 : State change from (STATE_NONE, SUBSTATE_NONE) to (STATE_IDLE, SUBSTATE_NONE)
000237: //6/000000000000/SIP/Info/ccsip_call_setup_request: Before processing SETUP REQccb->pld.flags_ipip = 200
000238: //6/000000000000/SIP/Info/ccsip_call_setup_request: This is a TDM-IP call: callID= 6, peer_callID = 5
000239: //6/000000000000/SIP/Info/ccsip_call_setup_request: This is a TDM-IP call: callID= 6, peer_callID = 5
000240: //6/000000000000/SIP/Info/ccsip_call_setup_request: After processing SETUP REQccb->pld.flags_ipip = 200
000241: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIGetOutboundHostAndDestHostPrivate: CCSIP: target_host : 10.1.10.1 target_port : 5060
000242: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIGetOutboundHostAndDestHostPrivate: CCSIP: outbound_host : 10.1.10.1 outbound_port : 5060
000243: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_SETUP
000244: //6/2022F86C800C/SIP/Info/ccsip_call_setup_request: Incrementing call counter in dial-peer [2000]
000245: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 3 for event 2
000246: //6/2022F86C800C/SIP/Info/sipSPIUaddccCallIdToTable: Adding call id 6 to table
000247: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: preferred_codec set[0] type :No Codec    bytes: 0
000248: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Media forking disabled
000249: //6/2022F86C800C/SIP/Info/sipSPICanSetFallbackFlag: Local Fallback is not active
000250: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Not using Voice Class Codec
000251: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Checking Video Type Rate=-1 video_codec_allowed=1F
000252: //6/2022F86C800C/SIP/Media/sipSPICopyPeerDataToCCB: Firewall traversal is not enabled
000253: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: xcoder high-density disabled
000254: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Flow Mode set to FLOW_THROUGH
000255: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Media forking disabled
000256: //6/2022F86C800C/SIP/Info/preprocessSetup:
This is a not a SIGO Call -, could be DM call
000257: //6/2022F86C800C/SIP/Media/sipSPISetMediaSrcAddr: Media src addr for stream 1 = 10.1.10.2
000258: //-1/xxxxxxxxxxxx/SIP/Media/sipSPIReserveRtpPort: reserved port 17510 for stream 1
000259: //-1/xxxxxxxxxxxx/SIP/Info/convert_codec_bytes_to_ptime: Values :Codec: g711ulaw codecbytes :160, ptime: 20
000260: //-1/xxxxxxxxxxxx/SIP/Info/sipSPISetMediaDirectionForStream: Setting Media direction SENDRECV for stream 1
000261: //6/2022F86C800C/SIP/Info/sip_generate_sdp_xcaps_list: Modem Relay and T38 disabled. X-cap not needed
000262: //6/2022F86C800C/SIP/Info/sipSPIOutgoingCallSDP: Creating recv-only stream for outbound call
000263: //6/2022F86C800C/SIP/Media/sipSPIProcessRtpSessions: sipSPIProcessRtpSessions
000264: //6/2022F86C800C/SIP/Media/sipSPIProcessRtpSessions: No active streams.
000265: //6/2022F86C800C/SIP/Info/sip_gw_pre_setup_add_sdp_container: SDP container added
000266: //6/2022F86C800C/SIP/Info/sipSPIValidateGtd: Signal Forward disabled
000267: //6/2022F86C800C/SIP/Info/sipSPIValidateTunnelData: RawMsg/QSIG Tunneling Not Enabled
000268: //6/2022F86C800C/SIP/Info/sipSPIAddMLPPServicesInfo: No MLP Info available on incoming leg
000269: //6/2022F86C800C/SIP/Info/sipSPIPreprocessUriFormat: Url cfg for 1: 2,phone-ctxt=FALSE
000270: //6/2022F86C800C/SIP/Info/sipSPIShrlGetInstanceInfo: Obtained the call instance 0 for non-shared-line '101' with callid: 6
000271: //6/2022F86C800C/SIP/Info/sipSPIAddCiscoGcid: Gcid value not set - not adding header.
000272: //6/2022F86C800C/SIP/Info/sipSPIAddPrivacyandIdentityInfo: Removing "id" value from Privacy
000273: //6/2022F86C800C/SIP/Error/sipSPI_ipip_set_history_info_header: Not SIP2SIP mode
000274: //6/2022F86C800C/SIP/Info/act_idle_call_setup: Cannot process Outgoing SIP calls
SIP Service has been shutdown
000275: //6/2022F86C800C/SIP/Info/ccsip_set_cc_cause_for_spi_err: Categorized cause:38, category:187
000276: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_set_release_source_for_peer: ownCallId[6], src[6]
000277: //6/2022F86C800C/SIP/Info/sipSPIInitiateDisconnect: Gateway shutdown:Initiate call disconnect(38)
000278: //6/2022F86C800C/SIP/Info/sipSPIInitiateDisconnect: Initiate call disconnect(38) for outgoing call
000279: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQSIG: No Inbound Container Created !!!
000280: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQ931: No Inbound Container Created !!!
000281: //6/2022F86C800C/SIP/State/sipSPIChangeState: 0x8687FF80 : State change from (STATE_IDLE, SUBSTATE_NONE) to (STATE_DISCONNECTING, SUBSTATE_NONE)
000282: //6/2022F86C800C/SIP/Info/ccsip_call_statistics: Stats are not supported for IPIP call.
000283: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_DISCONNECT
000284: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 3 for event 7
000285: //6/2022F86C800C/SIP/Info/sipSPIIcpifUpdate: CallState: 2 Playout: 0 DiscTime:25967 ConnTime 0
000286: //6/2022F86C800C/SIP/State/sipSPIChangeState: 0x8687FF80 : State change from (STATE_DISCONNECTING, SUBSTATE_NONE) to (STATE_DEAD, SUBSTATE_NONE)
000287: //6/2022F86C800C/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0x8687FF80
State of The Call        : STATE_DEAD
TCP Sockets Used         : YES
Calling Number           : 203
Called Number            : 101
Source IP Address (Sig ): 10.1.10.2
Destn SIP Req Addr:Port :
Destn SIP Resp Addr:Port :
Destination Name         :
000288: //6/2022F86C800C/SIP/Call/sipSPIMediaCallInfo:
Number of Media Streams: 1
Media Stream             : 1
Negotiated Codec         : No Codec
Negotiated Codec Bytes   : 0
Nego. Codec payload      : 255 (tx), 255 (rx)
Negotiated Dtmf-relay    : 0
Dtmf-relay Payload       : 0 (tx), 0 (rx)
Source IP Address (Media): 10.1.10.2
Source IP Port    (Media): 17510
Destn IP Address (Media): -
Destn IP Port    (Media): 0
Orig Destn IP Address:Port (Media): [ - ]:0
000289: //6/2022F86C800C/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC)    : 38
Disconnect Cause (SIP)   : 200
000290: //6/2022F86C800C/SIP/Info/sipSPIUdeleteccCallIdFromTable: Removing call id 6
000291: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIDeleteContextFromTable: Context for key=[2] removed.
000292: //6/2022F86C800C/SIP/Info/sipSPIFlushEventBufferQueue: There are 0 events on the internal queue that are going to be free'd
000293: //6/2022F86C800C/SIP/Info/ccsip_qos_cleanup: Entry
000294: //-1/xxxxxxxxxxxx/SIP/Info/sipSPISipSdpFree:
000295: //6/2022F86C800C/SIP/Info/sipSPI_ipip_free_codec_profile: Codec Profiles Freed
000296: //6/2022F86C800C/SIP/Info/sipSPIUfreeOneCCB: Freeing ccb 8687FF80
000297: //-1/xxxxxxxxxxxx/SIP/Info/

Cisco Unity 7: Voice mail cann't get the name or Number phone of the caller

Hi,
I have installed Cisco Unity Messaging Unified version 7 and integrated with Exchange 2010.
I have two scenario, and I want to know if are normal or not:
1. If the 2 IP phones are subscribed with Cisco Unity: the first IP phone call the other IP phone and let a voice mail. When the second IP phone check his message vocal it can get the name of the caller or his number phone (the message is: You have One message from XXXX) and he get e-mail as objet: Voice Mail from XXXX.
2. If one IP phone is not subscriber with cisco unity call other Ip phone subscribed with cisco unity and let him a voice mail. The second IP phone when check his message vocal it can’t get the name of the caller or his number phone: The message is: You have one voice mail xxxx; without indicate from!! and he get a e-mail as object: Voice mail from Unknown.
Please, I want to know if the second scenario is normal ? if not, who to resolve this problem? I want that he indicate the number of caller same he isn't subscriber with cisco unity?
Thanks a lot,
Best regards,
Omar YUNSI

So for the 2nd scenerio you would want to check what your Message Subjects were set to. For Unity 7 open Web SA, click Configuration and then Message Subjects. Make sure that the Outside Caller Message has %CALLERID% in it somewhere. The value %CALLERNAME% will return unknown if we do not receive a name from the PSTN.
Try setting the Outside Caller Message to:
%U% %P% Voice Message from %CALLERID%
and that should get you your desired results.
The default Message subject is:
%U% %P% Voice Message from %CALLERNAME% (%CALLERID%). So with that it would say Voice Message fom Unknown (xxxx) if it was not able to determine the name of the user which is usually normal from a PSTN call.
Just to note, the From address is always going to say from Unity Messaging System, it will only be the subject that has the extension in it.
Bryan

Voice Mail to users

Hello,
i have configured unity connection with exchange 2013 for single Inbox and internal corporate voice mail are been received in Exchnage Inbox and phones.
I have entered a smart host ip of exchange in unity connection,when i try to send a voice mail from outlook (view mail) to my gmail or yahoo the exchange 2013 server return back the voice mail
I just want to confirm from experts is it the correct approach i am doing by sending it to Gmail or Yahoo
OR
Voice mail are only for Internal within the corporate.
Thanks

Hello,
The send connectors are configured on Exchange not Unity Connection. That is something that needs to be worked out with the MS team. You can google it and find plenty of resource.
Also make sure that you can forward voicemails to internal users. If not make sure you have Relay emails to unknown address to Yes under General Settings in Unity Connection.

I want to turn off my voice mail

could someone give me a hint how to do this?

You can call Customer service and see if you can remove voice mail from your account.
You can also use conditional call forwarding to forward the call to another number, say your home phone, that does not have a voice mail system set up.

Can I transfer voice mail to a new device?

Can I transfer voice mail to a new device? My father recently passed away and I don't want to lose them.

To your PC is probably a good way to do it. And you can get the male/male cords anywhere.
http://www.walmart.com/ip/Link-Depot-AUDIO-6-35MM-Link-Depot-3.5mm-Male-to-Male- Audio-Cable-6/15779608
one from walmart just as an example. The reason I say not to trust your device or the phone service, a friend of mine had voice mails from his mother, who passed on, he thought they were out there, that he'd saved them, but the phone company deleted them after a while. I can only presume their thought is 'this mail is X months old, surely they don't need it' and it gets purged. They have no idea how important it is. Getting them somewhere else gives you the control over them
To your PC you should be able to plug into the phone earphone jack, then your PC's mic input jack, hit record on your PC, play on your phone and it should record.

I have deleted voice mails yet usage remains 100%. Any ideas?

I have deleted voice mails from my phone yet usage remains 100%. Any ideas?

Updated first post with dmesg output. I added all of it, but here's a quick snippet of the tail (which is right after booting up and attempting to autostart SLiM)
[ 13.426857] NVRM: API mismatch: the client has the version 310.19, but
NVRM: this kernel module has the version 304.60. Please
NVRM: make sure that this kernel module and all NVIDIA driver
NVRM: components have the same version.
Why is the kernel getting 304.60 ? That's got to be the issue, but I don't why the kernel is getting 304.60 ...
Output of pacman -Qs nvidia:
local/conky-nvidia 1.9.0-2
An advanced, highly configurable system monitor for X based on torsmo
local/lib32-nvidia-utils 310.19-1
NVIDIA drivers utilities and libraries. (32-bit)
local/libvdpau-git-flashpatch 20120825-1
Nvidia VDPAU library from git with patch to fix flash blue tint and bleed through
local/libxnvctrl 304.51-1
NVIDIA X Ctrl library
local/nvidia 310.19-2
NVIDIA drivers for linux.
local/nvidia-utils 310.19-1
NVIDIA drivers utilities and libraries.

Download voice mail

Is there a way to download or save a voice mail from my phone to my computor

I presume, even though "it's not a feature" of the iPhone, there is another way to do it, beyond the iPhone. Does anyone know of the way(s) to do that?

Problem with answering machines and PSTN voice mails

Hi,
We are experiencing issues when we place a call to the PSTN and it is redirected to a answering machine, for example if I place a call to my cell phone and it is powered off normally it will be answered by the voice mail of my celular company, but in this case whe have two strange behaviors:
1.- the call keeps ringing like my cell phone were available.
2.- the call is connected but we are experiencing something like one way audio, we cannot hear audio from the voicemail, but checking my voice mail on my cell phone I realized that I am able to leave a message.
This two issues occours randomly and for both home answering machines and cell phones voicemails, with regular calls we have no problems.
we have:
     CUCM 9.1
     GW 3900 - 15.1 (4) M7
The GW is connected with the CUCM via SIP, and with the PSTN with E1 R2.
Here is part of the configuration that I think could be relevant:
voice call convert-discpi-to-prog
voice service voip
no ip address trusted authenticate
allow-connections sip to sip
signaling forward unconditional
sip
bind control source-interface Loopback0
bind media source-interface Loopback0
rel1xx disable
min-se 360 session-expires 360
header-passing
voice rtp send-recv
controller E1 3/1
framing NO-CRC4
line-termination 75-ohm
ds0-group 0 timeslots 1-15,17-31 type r2-digital r2-compelled ani
cas-custom 0
   country telmex
   release-guard-time 2
   disconnect-tone
   category 2
   answer-signal group-b 1
   ani-digits min 4 max 20
   answer-guard-time 500
   timer interdigit incoming 1000
   groupa-callerid-end
   dtmf timer inter-digit 250
description E1 para PSTN
voice-port 3/1:0
cptone MX
dial-peer voice 401 pots
description ** LLAMADAS A CELULAR LOCAL y LD**
preference 1
destination-pattern 9044..........
port 3/1:0
forward-digits 13
no register e164

Hi Cesar,
I've reviewed "debug voice ccapi inout" and "show call history voice", but I found anything, I attached both files.
Best Regards!

IPhone 4s Voice mail notification not working after switching from Verizon to PagePlus.

iPhone 4s Voice mail notification not working after switching from Verizon to PagePlus. How can I get the notifications working?

Contact your carrier - voicemail, and visual voicemail, is a carrier feature.

Messages can't be deleted from visual voice mail

Hello,
When I delete a message on the visual voice mail (in my combox from Sunrise Switzerland) this message don't disappear, or it's deleted and come back in seconds and sometimes with the blue point marking it as non read!!!
Some times the phone "freeze" when deleting a message .. wich is not deleted after a moment, some seconds...
Someone can help??? I didn't anything on the net...
My iphone is a 4S, IOS 7.0.2 but already didn't work with 7.0.0. With 6 ... no problem...
Thank you in advance, patjuju1868

I have exact same issue with verizon wireless in USA. Issue happens abroad as well.
Visual voice mail fine until iOS 7.0.2. iPhone 4S. 1.5 years old.

How do I create MP3 files on my new iphone from old tmobil voice mail msgs?

Hello! >>> iPhone master techies......... help~!~ I'm an "X" TMobil customer who recently switched to ATT and purchased an iPhone 3G. I forwarded 20 voice mail messages from my old TMobil phone to my husbands TMobil phone before having it disconnected and switching the sim card over, as salesman I bought phone from at ATT store said I'd lose them all if I didn't do this. They're ''THAT'' important to me to save, my grandbaby's messages, too dear to ever lose.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Question: I was told by a manager at an APPLE store "to turn the voice mail messages now on husbands tmobil phone into mp3 files", which could then be downloaded to my iphone [as sound bites??]. Does anyone know how this is done and if so, can you PLEASE tell me how to do this? If you need more of what the manager at Apple said to me, I'll continue with that, just ask.

it's an iPhone specific question to me > regarding _my new_ iPhone.
sorry if this wasn't the right place to put the inquiry but for a new person trying to figure this phone out, it's pretty confusing. I'd invite anyone to try to get info [from any number of sources] with any luck or help.
having said all that, I thank you for this post, if nothing else, I can call them and see how much to have them do it. doesn't seem an unusual request should be pretty straight forward and easy to do if you're in the know, I am not.

I'm on ATT and my voice mails arrive anywhere from minutes to HOURS after the call comes in . . . anyone else?

I've been having this problem for about 6-months:
I get a call that I can't take from someone important, so I let it go to voice mail. Then I check the phone often because I need to get the message; and there is no message. So I check my phone for cellular/internet connectivity and everything works fine. The message will finally come in after a half-hour and sometimes 3-4 hours later! I even restart the phone just to make sure.
Advice?

I Also have this problem!!
In my situation, the screen simply started exhibiting the same symptoms a few weeks ago (early February) for no apparent reason. At first I thought the screen was dead, but discovered the heat solution by accident. Now I turn it on and keep it from going to sleep until I go to bed. Thank goodness the battery is still awesome on this thing.
I bought it new and still has the original screen, I keep it at home (never below 62 degrees). Coincidentally, this happened a day or two after the expiration of the warranty!! Any help figuring this one out would be eternally appreciated.
iPad mini retina Wi-Fi, iOS 8.1.3

How do I record a voice mail message from our iphone onto my MacBook Pro?

My wife has a few voice mail messages on her iphone from her brother(who passed away). She would like to save these in a safe place where she can listen in the future. Recording these messages on an MP3 player as other have suggested, doesn't give us that permanence, security, easy accessability we are looking for.

I had exported an address book backup: abbu
so since i wrote, i have found my way into the cloud: selected all entries - deleted them all from the cloud.
This wiped out contacts on my iphone and i pad, and MBP, as well as on the cloud. I then imported the abbu back into my now empty address book.
To repopulate the crowd, i selected all in my address book and created a single card vCard for export to my desktop. I then dragged that vcard into my empty cloud. Now my cloud has the same clean contacts as my MBP addressbook. The cloud then pushed the clean contacts into my empty ipad and iphone contacts.
I had to go back to Address Book>preferences>Accounts and Add an I cloud account - but if you accidentally create a second i cloud account - all of a sudden your address book will duplicate itself. I quickly reversed it by deleting one of the icloud accounts in my Address Book>preferences>Accounts.
I created a new entry on my MBP and it is now on all devices and in cloud
I also created a new entry on my iPhone and it is now in the address book on my MBP.
I feel empowered!!
Have i missed anything??

Voice mail from PSTN

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