Voice mail is not stored in cisco unity 7.0(2)

We have configured exchange2003 and cisco unity in the same MCS(7845 IBM) box. We have done with integrating it to CCM 7.1.3 using SCCP. When we make a call from sub A to sub B, if sub B doesnt answer the call it is forwarded to Cisco Unity and the greetings are played. when we tried to record the message and play back it is not played back also when we send that message, message is not reaching sub B (phone keypresses are taken). Please any one help me to solve this issue.
Thanks,
Nithiya.

Adding Languages
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/upgrade/guide/ex/5xcuruge030.html#wp1104842
If the other question is about an AA all you need is a CTI RP with CFA to VM, a call handler with matching DN and record the greeting.
If you need more options configure new call handlers and use the caller input config from the first call handler.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk

Similar Messages

  • IPhone 4s Voice mail notification not working after switching from Verizon to PagePlus.

    iPhone 4s Voice mail notification not working after switching from Verizon to PagePlus.  How can I get the notifications working?

    Contact your carrier - voicemail, and visual voicemail, is a carrier feature.

  • Iphone 5 update to IOS 7, now visual voice mail does not work

    I updated my Iphone 5 today to ios 7 and when it was done I noticed that when I went into the phone app and tapped on the voice mail icon it immediately dialed into voice mail.  Visual voice mail was not there.  I looked into some forums and turned on/off airplane mode, turned the phone off and on and reset network settings but it did not work.  How can I get Visual Voice Mail working for ios 7

        Hey there Bobehm,
    I absolutely love the new iOS 7 update. It brings a whole new dimension to Apple devices. Let's make sure your visual voicemail continues to run on the new software.
    Are you able to access other data applications successfully such as Safari? Are you having a similar issue where if you hit the visual voicemail icon it just auto dials your voicemail? Have you tried leaving yourself a voicemail as suggested by zona?
    Please provide additional details so that I can better assist.
    NicholasB_VZW
    Follow us on Twitter @VZWSupport

  • HT201401 My visual voice mail is not working. As soon as I touch the voice mail it dials it instead of displaying the visual messages.

    My visual voice mail is not working, is there something not turned on?

    The following from Apple Support has troubleshooting for voicemail problems including
    When tapping the Voicemail button, iPhone calls voicemail instead of displaying the Visual Voicemail list
    http://support.apple.com/kb/TS4430

  • HT2417 Visual voice mail is not working, problem is following the SIM chip

    Apple Iphone visual voice mail is not working, the problem follow the SIM chip. Standard voice mail is work

    Within My Verizon, after log in, you can go to "Change Features."  Check there to add or remove features like Basic Voicemail and Visual Voicemail. Make sure to save and confirm the changes before logging out. It may be that it just needs a kick-start.  Make sure to reboot your phone after that so that the changes take place.

  • My visual voice mail is not working..i have done all the steps that I have seen on here to do. When I call the voice mail it says that there is not a box set up and I need to contact my system administrator.

    My visual voice mail is not working..i have done all the steps that I have seen on here to do. When I call the voice mail it says that there is not a box set up and I need to contact my system administrator.

    I have had voice mail set up on my phone for 10 years. When I did the last iOS update before 7 I guess it wiped out my voice mail. Can I not set it up myself? I haven't changed my message in years.

  • My visual voice mail does not work,but I have properly set it up, how do I fix this?

    My visual voice mail does not work,but I have properly set it up, how do I fix this?

    Visual Voicemail is all carrier side, funny enough. Apple can't really do anything to troubleshoot it because it's outside of their realm. Be sure to contact your cellular carrier for further assistance

  • Exchange Retention Policy Tag for Voicemails - worked for UM but not for new Cisco Unity - Any ideas?

    Hi All,
    We're in the process of moving from Unified Messaging to Cisco Unity. In the past, I had successfully applied the following Retention Policy Tag which worked with UM:
    New-RetentionPolicyTag "Voice Mail 60 Day Retention" -Type All -MessageClass voicemail -Comment "Untagged messages removed after 60 days." -RetentionEnabled $true -AgeLimitForRetention 60 -RetentionAction DeleteAndAllowRecovery
    Now, with Cisco Unity, I see that the voicemails show "Expires: Never."
    The Cisco voicemails differ from UM in that instead of being *.mp3 files, they are *.wav.
    I cannot figure out a way to create a Retention Policy tag that deletes a specific file type. Any ideas?
    Thank you,
    MrMister

    Hi All,
    We're in the process of moving from Unified Messaging to Cisco Unity. In the past, I had successfully applied the following Retention Policy Tag which worked with UM:
    New-RetentionPolicyTag "Voice Mail 60 Day Retention" -Type All -MessageClass voicemail -Comment "Untagged messages removed after 60 days." -RetentionEnabled $true -AgeLimitForRetention 60 -RetentionAction DeleteAndAllowRecovery
    Now, with Cisco Unity, I see that the voicemails show "Expires: Never."
    The Cisco voicemails differ from UM in that instead of being *.mp3 files, they are *.wav.
    I cannot figure out a way to create a Retention Policy tag that deletes a specific file type. Any ideas?
    Thank you,
    MrMister
    Those don't exist. The tags work on message class. The Cisco VMs are not the same forms as the Exchange UMs essentially.
    Twitter!:
    Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

  • My iphone 4s voice mail is not working. Can you help?

    I travel between CA and India. When I am in india, I put in GSM chip in India and it works. When i came back -- I removed the chip and sprint phone is working -- except that voice mail and visual voicemail are not working. in fact, when people call my phone it says that the number is not in service.
    any thoughts or suggestions?

    I would contact sprint to resolve your issue.

  • Sent mail occasionally not stored in sent folder

    Hi,
    we encountered weird problem with OS X server behaviour where user sent email via smtp server and it is not stored in his/her mailbox.
    This issue is happening time to time I would say almost randomly.
    Do you have any idea why this is happening and where is the sent mail?
    I picked a case and gathered relevant logs:
    Thank you in advance
    Server OS 10.10.1 server 4.0.3
    Amavis.log
    Apr  1 17:10:28 smtp.server.tld /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[99344]: (99344-14) ESMTP:[127.0.0.1]:10024 /Library/Server/Mail/Data/scanner/amavis/tmp/amavis-20150401T162847-99344-AfuMa tsy: <[email protected]> -> <[email protected]>,<[email protected]> SIZE=42753 Received: from smtp.server.tld ([127.0.0.1]) by localhost (smtp.server.tld [127.0.0.1]) (amavisd-new, port 10024) with ESMTP; Wed,  1 Apr 2015 17:10:28 +0200 (CEST)
    Apr  1 17:10:28 smtp.server.tld /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[99344]: (99344-14) Checking: JjUbZ6HVURz7 [31.7.245.146] <[email protected]> -> <[email protected]>,<[email protected]>
    Apr  1 17:10:28 smtp.server.tld /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[99344]: (99344-14) Open relay? Nonlocal recips but not originating: [email protected]
    Apr  1 17:10:28 smtp.server.tld /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[99344]: (99344-14) FWD from <[email protected]> -> <[email protected]>,<[email protected]>,BODY=7BIT 250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 920CA6DC5A3
    Apr  1 17:10:28 smtp.server.tld /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[99344]: (99344-14) Passed CLEAN {RelayedInbound,RelayedOpenRelay}, [31.7.245.146]:47116 [31.7.245.146] <[email protected]> -> <[email protected]>,<[email protected]>, Queue-ID: 1D4EE6DC589, Message-ID: <[email protected]>, mail_id: JjUbZ6HVURz7, Hits: 0.732, size: 42753, queued_as: 920CA6DC5A3, 493 ms
    mail.log
    Apr  1 17:10:28 smtp.server.tld postfix/smtp[1487]: 1D4EE6DC589: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.55, delays=0.03/0.02/0/0.49, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 920CA6DC5A3)
    Apr  1 17:10:36 smtp.server.tld postfix/smtp[1493]: 920CA6DC5A3: to=<[email protected]>, relay=mail.receiverserver.com[11.22.33.44]:25, delay=7.4, delays=0.06/0.03/0.37/7, dsn=2.0.0, status=sent (250 OK id=1YdKHr-0006of-5z)
    filter na 920CA6DC5A3
    Apr  1 17:10:28 smtp.server.tld postfix/smtpd[1491]: 920CA6DC5A3: client=localhost[127.0.0.1]
    Apr  1 17:10:28 smtp.server.tld postfix/cleanup[1486]: 920CA6DC5A3: message-id=<[email protected]>
    Apr  1 17:10:28 smtp.server.tld postfix/qmgr[215]: 920CA6DC5A3: from=<[email protected]>, size=43163, nrcpt=2 (queue active)
    Apr  1 17:10:28 smtp.server.tld postfix/smtp[1487]: 1D4EE6DC589: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.55, delays=0.03/0.02/0/0.49, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 920CA6DC5A3)
    Apr  1 17:10:28 smtp.server.tld postfix/smtp[1487]: 1D4EE6DC589: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.55, delays=0.03/0.02/0/0.49, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 920CA6DC5A3)
    Apr  1 17:10:28 smtp.server.tld postfix/pipe[1495]: 920CA6DC5A3: to=<[email protected]>, orig_to=<[email protected]>, relay=dovecot, delay=0.16, delays=0.06/0.01/0/0.1, dsn=2.0.0, status=sent (delivered via dovecot service)
    Apr  1 17:10:36 smtp.server.tld postfix/smtp[1493]: 920CA6DC5A3: to=<[email protected]>, relay=mail.receiverserver.com[11.22.33.44]:25, delay=7.4, delays=0.06/0.03/0.37/7, dsn=2.0.0, status=sent (250 OK id=1YdKHr-0006of-5z)
    Apr  1 17:10:36 smtp.server.tld postfix/qmgr[215]: 920CA6DC5A3: removed

    I have a few users reporting the same problem. It is inconsistent and I have not found a way to reproduce it at will.
    Our users have been BCC them selves so they have a copy to move to sent it if is not there.
    They have also reported mail being copied to the Send and Drafts folders when they send it.
    When they login from a different mail client the folders are the same. So I am assuming the problem is server side? Or at least the result is.
    Is it the clients job to ask the server to move the mail from outbox to the sent folder?
    I think this is where the problem is occurring.
    We were looking at it this morning and moving mail around from Drafts to Trash and Sent. Mostly it moved around fine but there was one instance where we moved mail from Drafts to Trash.
    We then quit and opened mail again (we waited until the activity window was empty)
    The mail we moved to Trash was gone. But a new mail was in Drafts that had been sent earlier that morning. A copy was still in the Sent folder.
    We could not reproduce this.
    We also have roundcube but it is the mail.app clients that notice the problems. They are the majority so it is to be expected.
    Clients OS X 10.10.2, mail.app 8.2
    Server 4.0.3, OS X 10.10.2, Roundcube 1.0.3 (Topicdesk Roundcube Installer 1.0.3a)

  • Am unable to see my sent mails in thunder bird,sending mails are not stored in sent folders.

    not storing sent mails.

    It could be a name-confuse as the name must be the same as on mailserver.
    Just check where you store them and if you have subscribed to that folder.

  • My Voice mail indicator not working I have no idea I have voicemails how do I get it to work again with out hard reset?

    At somepoint I have been getting voicemails and have not known it because the voice mail indicator is turned off. Called my voicemail and that is not an option when I go to my personal options. I am out of service due to the building that I work in and do not reiceive calls and missed calls do not always show up.. so indicator is needed. PLEEAAASSEEE HEEELLLPPP!!!

    Okay so I did all that and I noticed that when someone calls me and my celullar data is on the voicemail registers..... when my cellular data is off and a call comes in and goes to voicemail.... it does not register until I go to call someone else then the notice comes on for as long as I am on the phone.... if I do not make a call for a few days I never know that I have a phone call. I turn off my cellular data since I only have 250MB for the month... and most of the time I am in a wifi zone....which make me wonder if my cellular data is turned on and I am in a wifi zone and should miss a call since the wifi takes over would I get the notice... I should not have this turned on all the time for the sole purpose of knowing if at some time I am in a dead zone and miss a call or not sitting right next to it.... my office is a dead zone as it is in an industrial building..... this is very disappointing especially since it was working for me at some point..... in conclusion still not working

  • SCCP is not supported on Cisco unity express?

    Hey,
    I was reading some integration (with CME or CUCM) articles on interweb and somehow I got this impression that SCCP is not supported or working well on CUE... MWI will be using SIP if CUE and CME are integrated, what about CUCM?
    I checked SCCP Compatibility matrix and there is no information of CUE...
    So I am here asking this questions: SCCP is not supported on unity express?
    Thanks,
    Shuai

    Jaime (+5)
    CallManager for Cisco Unity Express Configuration Example
    http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml
    HTH
    Jorge Armijo
    Please remember to rate helpful responses and identify helpful or correct answers.
    Jorge Armijo
    Please remember to rate helpful responses and identify helpful or correct answers.

  • Voice mail indicator not working I've tried the steps in voice mail - personal options, 1 to set the indicator to on but 1 is an invalid option:

    Documentation says to go into voice mail, select to change the personal options, then 1 to set the indicator on but 1 is not an option on my phone.

    Okay so I did all that and I noticed that when someone calls me and my celullar data is on the voicemail registers..... when my cellular data is off and a call comes in and goes to voicemail.... it does not register until I go to call someone else then the notice comes on for as long as I am on the phone.... if I do not make a call for a few days I never know that I have a phone call. I turn off my cellular data since I only have 250MB for the month... and most of the time I am in a wifi zone....which make me wonder if my cellular data is turned on and I am in a wifi zone and should miss a call since the wifi takes over would I get the notice... I should not have this turned on all the time for the sole purpose of knowing if at some time I am in a dead zone and miss a call or not sitting right next to it.... my office is a dead zone as it is in an industrial building..... this is very disappointing especially since it was working for me at some point..... in conclusion still not working

  • Voice mail does not give me the option to set it up?

    When I touch the voicemail icon it dials directly to the voice mail.  There is no option to setup greeting or use speaker or delete or replay...

    Yes.  It is active and I am receiving messages.  The thing is that when I touch the phone icon and then the voicemail icon it does not show the Voicemail screen where I can change the greeting  or choose to listen by speaker or call back button option or delete button option..... It just calls the voicemail box directly.

Maybe you are looking for

  • Copy from thumb drive to macbook pro

    How to copy from thumb drive to macbook pro. Pictures

  • Cover Flow won't go full screen anymore

    I just installed Windows 7 last week and Cover Flow was going full screen, and a week later I just get two arrows, and not the 4 arrows in each corner, and Cover Flow won't go full screen. Any ideas?

  • BBM problem pls help me.

    i upgrade my bbm to 7 then when i click it "associating bbm with your blackberry id" appears it stuck there., i waited for hours but nothing happens, before when i can use it but when i upgraded it it stuck there. what should i do so that i can use m

  • Macbook air batter life affected after mountain lion upgrade

    after upgrading my computer with mountain lion there has been a big drop in battery life. I have a 2011 macbook air 13 inch. At least a 40% reduction in battery life. No large use of cpu as per activity monitor.

  • Importing Raw photos in Elements 5

    I am having trouble importing Raw photos with one Camera a Nikon D80. I have a D2X and have no trouble opening files. When I use the D80 the box comes up aand states files not imported. Thanks for your help.