Voice mails and calendar invitations going to junk mail

We are running our own exchange server.  I believe it's Exchange 2013.  I work more on the client side support of things right now so I am not going to have all the answers when it comes to server details.
I can, however, tell you that the affected users span multiple OUs and access levels so there truly is no pattern to discern from their credentials.

Hello Spicy peeps!
We use Office 2013 in our environment and I have had several users (no rhyme or reason) recently complain that some of their incoming correspondence is getting dumped into the Junk folder.  For some, this is voice mails.  For others, it's calendar invitations.  There is no pattern to the users affected or the items affected.  Obviously, we have tried the route of marking them "Not Junk."  This has not worked to resolve the problem.
Have any of you seen this before?  Any known fixes?
This topic first appeared in the Spiceworks Community

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