Voice memos lost after restore. I've tried everything.
When I plugged my iPhone 5 in a few weeks ago it said it needed to update the software. I clicked OK. It froze hard while doing this. I had to do a restore. That's when I "lost" my voice memos. For voice memos I use the app "Recorder" by Bear-Software (I asked them for help but got no answer). After the restore all of my voice memos are gone, sort of. The folders and times of the individual voice memos were all put back on my iPhone, but if I try to play any of them I get the message "Warningw (sic) There was an error loading the sound file." I looked at my time machine backups. It appears that my voice memos stopped backing up about one year ago. Why, I don't know (I have Voice Memos checked in iTunes). I tried iExplorer and Wondershare Dr.Fone. All they find are those 17 old voice memos from a year or two ago. Ditto for PhoneView. Nothing from the past 12 months. Hundreds of voice memos are gone, but if they are really gone how were the "titles" of each voice memo (the day/month/time), and even the exact number of seconds for each one, put back on the iPhone without the actual associated audio file? Am I looking in the wrong place for these backups?
User --> Library --> Application Support --> MobileSync --> Backup
This MobileSync Backup file has every item in it listed as a "document."
Any help will be much appreciated!
Mac Pro 2X-Quad-Core Intel Xeon 2.8 GHz MA970LL/A
OS X 10.6.8
Memory: 10 GB
ATI Radeon HD 2600 XT
iPhone 5 (IOS is up to date)
iTunes 11.02
This support document tells you about the location of your backups http://support.apple.com/kb/ht4946
The backup file is not intended to be looked at as if it were just a compilation of data, it is somewhat encrypted.
Did this app supposed to have saved the voicememo in such a way that when you sync the phone it was located as music? I don't think an application has the access to the iOS to be able to do this. I would think they are located within the app itself as app data like may other apps are. If that is the case, the app data should be saved as part of the backup, but should only be accessed via the app itself.
My thought is that the only place for you to get support on this would be the app developer, as they should be able to tell you how you might be able to find where data is stored.
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