Voice Routing: Normalization Rule vs. Route
We're just testing some Enterprise Voice stuff within our Lync Environment but there's still one Thing not clear to me: On the specific user tab, we're able to assign a "Dial plan policy" and a "Voice policy"
In the Dial plan policy we're able to enter the normalization rules for Digit Manipulation.
In the Voice policy we can assign routes the call will take (e.g trunk).
But for example if there is a normalization rule which translates +402221111 to 1111 and on the route there are just numbers allowed starting with 1, why the call will fail? In my opinion the number should be translated to 1111 right after dialing and
this should match the proper route.
Can someone describe how the callflow is working in Detail. Will it maybe check for the specific route before there is any Digit Manipulation process?
Thanks in advance
Typically you'd do it the other way around, you'd translate 1111 to +402221111 so that it's in proper E.164 format, and you'd have your routes match that.
What you described should work though, at a very high non-mechanical level:
A number is typed into Lync
The number is normalized by the users dial plan (typically to a standard such as E.165)
The normalized number is compared against the voice policy, which will match if it finds a route that matches that's tied to the policy through a PSTN usage.
An INVITE is sent through the trunk using the path determined.
What kind of errors are you getting and do you get a "pass" in the Lync Control Panel -> Voice Routing -> Test Voice Routing when you enter the information? If not, you've got a typo or misconfiguration somewhere and giving more detail
will help.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.
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What is the command to check if there are any active calls before restarting the voice router?
what is the command to check if there are any active calls before restarting the voice router? thanks
Hi.
I can suggest show call active voice or show voice call status or show sip-ua call brief in case of SIP TSP.
HTH
Regards.
Carlo -
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Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer" Regards Edwin Anthony Joseph -
Hi all,
I am new to Lync so pardon in advance.
I have a set of normalization rules that allow a user to dial a number starting with a plus sign. this works fine for me (North America) while dialing international numbers. what I have today removes the + , adds +011. But more often than not there
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cheersI agree with Michael, Ken Lasko is the kind of Lync dial plans, definitely read that article, it should clear a lot up. Ken also has tools for automatically creating Dial Plans with proper normalization.
The + is the 011, they're the same prefix, just in different formats. You should never have +011 as a result, even on international numbers, because it's redundant.
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Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications -
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Hi all,
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ThanksSo yes, you will create normalization rules for each range (or each number if they're all non-contiguous), unfortunately there's no way around doing this. It should not slow down the performance of the server.
If this helped you please click "Vote As Helpful" if it answered your question please click "Mark As Answer"
Georg Thomas | Lync MVP
Blog www.lynced.com.au | Twitter
@georgathomas
Lync Edge Port Check (Beta)
This forum post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs. -
We are running Lync Server 2013.
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Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs. -
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what module will be installed in both, the pbx and the voice gateway and how to configure both of them.
Fxs port on pbx will be connected to fxo port on the gateway....?
is a vwic module will be installed to the gateway..? what type..? what is multiflex and drop and insert..?
Can you guide please to a link (pdf) to know all of these details...........?
thanks for your permanent help.thanks for replay,
what i need is only some help ..
i`m a cisco voice certified and i don`t have sufficient experience as i`m only installing my first project.
i studied very hard and i`m having a lot of concept and info but you konw the feeling when you install and configure
a physical devices for the first time and you may forget simple things and concepts.
hope u got my point and thanks again.
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