Voice tab

Good Moring, i purchased a voice tab 7 in Dec 2014. Recently the display was damaged and in consulation with the HP authorized service centre Customer Support i got my tab display replaced on chargable basis (App. 2900-00). when the tab was delviered to me, the front end person at the service center told me there were certain hardware issues while booting apart from the damaged display (which was replaced ). Hence the service centre support has changed and upgraded the Tab hardware along with the dispaly. i have observed that, the Original Tab Product ID / Sl No. / IMIE No. as appearing on the Tab back side and side casing, is not matching with the replaced one (as seen in the Tab detials in the Tab Menu). what about the waranty and servie issue. will the extended warranty be applicable if aso from which date..In anticipation of the needfull, let me know the status so that i can forward the tab ID and all other required info. warm regards,

Hey @emirduma ,
Welcome to the HP Forums!
I understand you're unable to use a certain app after updating to KitKat.
Have you checked for updates to the app in the Google Play store? The installed version before the update may not be KitKat compatible.
It may also help to uninstall and reinstall the app. If neither of those work try the following:
Clear all cache on the tablet: Settings > Storage > Cached Data. You should have the option to erase all the cached data here.
Hard reset: While the tablet is on, press and hold the power button for 8+ seconds to force shut down. Turn the tablet back on and see if that helps.
Factory reset: Make sure you backup any important files or information first. Settings > Backup & reset > Factory data reset.
If none of this works please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks!
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Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Similar Messages

Hp slate 7 voice tab, kitkat update

I have this problem with my hp slate 7 voice tab. When I installed the kitkat update, my tablet kept on rebooting and then it stops and shows options or ways I could fix the issue. I tried every single option and it still does not work. I have been waiting for a solution since january. I hope someone can help me.

Hello @levzkane,
I would suggest performing a System Recovery on your device. Please refer to the following instructions:
Performing a system recovery on the HP Slate 6 VoiceTab and Slate 7 VoiceTab
In order to perform Recovery, you will need to download the Restore Image for your device here:
HP Slate 7 6101ra VoiceTab - Software & Drivers
Good luck & hope this helps!
-xeN
Doing the needful, on behalf of HP.
If you found my post helpful, don't forget to click the kudos button below! It'll be much appreciated.

HP slate 6 voice tab dual sim (HSTNH-B19C) factory image needed

Hi,
I bought HP slate 6 voice tab dual sim (HSTNH-B19C) from Karachi 6 months back. Since then it was working fine on jellybean 4.2.2 until i got a system update Message from Hp. So i updated it with kitkat 4.4.2 successfully.
Now the problem is that most of the 3rd party applications doesn't support it. The updated software is working fine but i want to revert back to the jellybean 4.2.2 that originally came with the tablet.
If anyone knows from where can i get the factory image than please share a link.
If anyone have a same model with backup image of original firmware then please contact me on my cell no. [edited Cell Number by Moderator]
Thankyou.

Hey @Paracha ,
Welcome to the HP Forums!
I understand you're looking to downgrade back to JellyBean on your HP Slate 6 VoiceTab.
The factory image files are hosted on the HP website for your product. The model you have posted is actually the regulatory information for the battery and not the tablets model. If you can provide me with the exact model I may be able to offer a link to the factory image.
For information on finding your model number please see this guide: Locating the HP Slate 6 VoiceTab and Slate 7 VoiceTab model number.
If you would like the file faster you can go to HP - Drivers & Downloads and enter the model number. Once entered you will find the factory image listed under the Drivers section for your device. Keep in mind that typically the Android OS will fault when trying to downgrade and often rooting the device or using third party apps/software is needed to do this which HP cannot provide support for.
Thanks!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

HP Slate 7 Voice Tab - Audio Quality Issue

I see drastic change in audio quality in HP Slate 7 Voice Tab after an upgrade to recent Kit Kat update. Songs and other media is not all audible , Volume through external speaker is very very less at maximum volume also.Tried with many song, HD videos but issue remains same and feels its related to new android version update on HP Slate 7 voice tab.
So would like to know is there any new update or solution for this issue.

Hey @S_Thomas ,
Welcome to the HP forums.
I understand you're experiencing issues with audio quality on your Slate 7 Voice Tab after updating to KitKat.
How to check for system updates:
You must be connected to the Internet to check for updates. Use the following steps to check for system updates on your tablet.
1. On the Home screen, touch the All apps icon, and then touch the Settings icon.
2. In the System section, touch About tablet.
Figure 1: About tablet.
3. Touch System updates.
Figure 2: System updates.
4. Touch Check now.
Figure 3: Check now.
5. Install any available system updates.
If no updates are available, or updates do not resolve the issue try the following.
Clear all cache on the tablet: Settings > Storage > Cached Data. You should have the option to erase all the cached data here.
Hard reset: While the tablet is on, press and hold the power button for 8+ seconds to force shut down. Turn the tablet back on and see if that helps.
Factory reset: Make sure you backup any important files or information first. Settings > Backup & reset > Factory data reset.
If this fails to resolve the issue please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

When I open an encryted pdf file in my Hp Slate 7 voice Tab it was unable to open the pdf file.Tje same file was opening with other pdf reader software.Kindly Help.

When I open an encryted pdf file in my Hp Slate 7 voice Tab it was unable to open the pdf file.Tje same file was opening with other pdf reader software.Kindly Help.
[spam link removed]

Could you please send the pdf to [email protected] so that we may investigate the issue?
Thanks,
Adobe Reader Team

Apps can,t move to SD card in KitKat is, HP 7 voice tab with 4.71 GB storage

Apps unable to move SD card KitKat version in HP 7 voice tab
Please dove this issue

Hi!, bejoy_bera:
You cann't move, copy or edit apk from/to SD, in OS Google Android 4.4.x Kit kat, if your tablet HP Slate 7, if not, this rooted.
Warning: If root and your tablet is, under warranty, you lose it.
If you didn't warranty you can, use Kingo Root.
Kind Regards.
Maké.

How to scan fm channels and save IN hp slate6 voice tab

Hi,I wanted to scan and save the list of FM channels in hp slate6 voice tab.How do I do it?Regards,Umesh.N

Hey ,
Welcome to the HP Forums! I understand you're looking for information on using the FM radio feature of your Slate 6 VoiceTab. Can you tell me which app you are using and I'll do my best to help.

Software issues in slate 6 voice tab model

dear sir
I have bought one HP Slate 6 voice tab in the month of February 2015. the device is now showing software issues as mentioned below:
1. All the numbers saved in contacts are getting jumbled in to one another and numbers are getting automatically mixed with other persons contact name. due to this reason, it is very difficult for me to identify the contacts as the numbers are mix matched.
kindly resolve the issue at the earliest.
Vikash kumar
Patna, Bihar

Hey @vikash4iob ,
Welcome to the HP forums.
I understand the contacts on your Slate 6 Voice Tab are getting mixed up.
This could be a few different things such as having accounts set to sync with your contacts, which may be automatically changing them. It could also be the result of having the same contacts saved on your SIM card, the internal storage, or Google account.
Personally I prefer to use the SIM card to store my contacts so that should something happen to my phone I will not lose my contacts.
Try saving your contacts to your SIM and doing some cleanup. After you have them saved to the SIM remove any contacts from the internal storage and set your accounts so that they do not sync your contacts.
You may also want to try the following if that does not help.
Clear all cache on the tablet: Settings > Storage > Cached Data. You should have the option to erase all the cached data here.
Hard reset: While the tablet is on, press and hold the power button for 8+ seconds to force shut down. Turn the tablet back on and see if that helps.
Factory reset: Make sure you backup any important files or information first. Settings > Backup & reset > Factory data reset.
If this fails to resolve the issue please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Hp 7 voice tab screen broken unfortunately. tab is under warrenty.. how to replace the screen

hp 7 voice tab screen broken unfortunately. tab is under warrenty.. how to replace the screen

Hp india have bad service ever. I hv order three notebooks ' hp 15-ac026tx' before five days for firm. Distributior open the boxes. But at the time of installation not single driver supporting to 2gb graphics card. As distributor made with Hp support they replied the engineer will come to ur place soon. But still no one has come. And im going to cancel this order and will prefer other compony.

HP Slate 7 Voice tab showing Android icon after I tried updating JellyBeans to KitKat

Hi,I got an Android update information on my HP Slate 7 voice tab for updating the JellyBeans to KitKat version. Once I followed the instruction the tab got hangd and shows the Android icon.I tried all online instructions to reboot but to no avail like pressing both the buttons at a time: volume up & down plus the power off buttons and release them once hp icon comes up.It did not work. Any help with the problem? Regards,Ravishankar Rai

Hey , Welcome to the HP forums. You can download a recovery image for your tablet here:Google Android KitKat Restore Image for Slate 7 VoiceTab - IndiaGoogle Android KitKat Restore Image for Slate 7 VoiceTab -South East AsiaUse the following steps to recover: 1. Download the update.zip for your device and copy the file to the root directory of an empty micro-SD card (at least 1 GB, FAT 32 format). Do not unzip the file.
2. Fully charge the tablet and then disconnect the power from the device.
3. Power off the device.
If your tablets micro-SD slot is on the side or bottom of your tablet skip to step 5. 4a. Place the tablet on a flat surface, display panel side down, with the release notch towards you.
NOTE: Before positioning the tablet with the display panel facing down, make sure the work surface is clear of any foreign objects. Failure to follow this caution can result in damage to the display panel assembly.
4b. Remove the back cover. Use the release notch to remove the back cover.
4c. Insert the micro-SD memory card into the reader slot.
4d. Reverse the procedure detailed above to install the back cover and continue to step 6. 5. Insert the micro-SD card into the micro-SD card reader.
6. Press and hold the volume up button and power button at the same time.
7. When the HP logo appears on the screen, release all the buttons.
8. When the Android system recovery menu appears, use the volume down button to highlight "apply update from external storage".
9. Press the power button to validate "apply update from external storage".
10. Use the volume down button to highlight the software recovery file, update.zip.
11. Press the power button to select the update.zip file and launch the recovery.
NOTE: Wait until the entire recovery process finishes. The device might seem unresponsive at times (multiple reboots and black screens) when it is performing the update. If this does not resolve the issue please call our technical support: Phone Assist Worldwide. Thanks.

HP 7 Voice Tab - "Camera Error - Cannot Connect to Camera"

Hi, I am facing a Error on my HP 7 Voice Tab. when i try to open camera it showing Camera Error- Cannot Connect to Camera. I bout this in December 2014. I did few trouble shott like go to Setting -Apps- Camera- Force Stop, Claer Data, Clear Chache and then reboot the tab, But Still i have same error. Even i try installed new Camera apps from google Play Store, but Still the erroe remain same. I was thinking to to do Factory Data Reset. (The last option i Have) Please let me know if there is any other solution. Thanks,Raghu

Hey @JaishalCalicut ,
Welcome to the HP Forums!
I understand you're unable to connect to your Slate 7 Voice Tab to transfer data from your PCs.
Does the VoiceTab show up in Device Manager when it is connected?
Have you recently updated to KitKat?
How long is the cable you are connecting the devices with?
Is the device in MTU mode?
Clear all cache on the tablet: Settings > Storage > Cached Data. You should have the option to erase all the cached data here.
Hard reset: While the tablet is on, press and hold the power button for 8+ seconds to force shut down. Turn the tablet back on and see if that helps.
Factory reset: Make sure you backup any important files or information first. Settings > Backup & reset > Factory data reset.
Thanks!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

How to install drivers from hp 7 voice tab 1351ra "update.zip"

I download HP drivers for HP 7 voice tab 1351ra from HP site. File name is "update.zip" but I don't know how to install? This installation file is for tab or PC?

The update.zip file is a rebuild file for Jelly Bean.
If your tablet has recently been updated to KitKat, then this file will not work.
I would suggest you search the support site from HP for the country you live in for instructions.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
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Software update for hp 7 voice tab

Kindly release lollipop update for hp 7 voice tab. We all are heartily waiting for it...

Hey @littlestarasad ,
Welcome to the HP forums.
I understand you're looking for information about updates for your HP 7 VoiceTab.
At this time, HP has no plans to upgrade the HP 7 VoiceTab products to Lollipop. The latest Android OS available for your product is Kit Kat. We are sorry for any inconvenience.
Please note that HP may continue to issue software updates to your existing OS. These software updates come through automatically when you connect to the internet. You can also look for updates by going to your settings on your device shown below.
How to check for system updates:
You must be connected to the Internet to check for updates. Use the following steps to check for system updates on your tablet.
1. On the Home screen, touch the All apps icon, and then touch the Settings icon.
2. In the System section, touch About tablet.
Figure 1: About tablet.
3. Touch System updates.
Figure 2: System updates.
4. Touch Check now.
Figure 3: Check now.
5. Install any available system updates.
Thanks.
-Edited to correct product.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

HP Slate 7 Voice Tab Ultra Lolipop update.

When will the HP Slate 7 voice Tab Ultra get the lolipop update? And the ram consumption for the device is too much. 1.1 to 1.2 gb of ram. Left with only 700++ mb ram. Hopefully HP consider giving this Tablet a lolipop upgrade or improve rom upgrade. Its a very good tablet but the ram consumption is atrocious.

HP has not announced an update to Lollipop for any of their devices... WyreNut

HP Slate 7 Voice Tab overheat after kitkat update

Hi,
I was using my Slate 7 voide tab for last around 8 months without any major issue. Minor issues like touch becomes very sluggish after switching on 3G was normal.
Yesterday kitkat update got installed on my tab and than nightmare starts. First "clean master" app is showing alert periodically that CPU is overheating (80 degree celsius). Today tab got hanged while some important call was coming. I was able to see people calling but touch was not responding. Tried to hard boot, but again some process error came on screen and whole tab was in hanged state for an hour. I can only see people calling and calling.
When battery got drained, I restarted it but CPU temperature is always above 80 degree celsius and I believe its obviously much above normal. I never got these problems with Jelly Beans.
Its really very frustrating to know why HP released an update which is full of bugs!!!

Hey @Abhinandank ,
Welcome to the HP Forums!
I understand you're experiencing issues with heat after updating to KitKat on your Slate 7 VoiceTab.
Before troubleshooting any heat issue, remove the tablet from the case if you are using one. Test the tablet without the case and see if the issue persists.
You can also try apps like Android Task Manager that will sweep running processes and boost memory to reduce load on your tablet.
Regarding the touchscreen:
Clear all cache on the tablet: Settings > Storage > Cached Data. You should have the option to erase all the cached data here.
Hard reset: While the tablet is on, press and hold the power button for 8+ seconds to force shut down. Turn the tablet back on and see if that helps.
Factory reset: Make sure you backup any important files or information first. Settings > Backup & reset > Factory data reset.
If none of that works, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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