Voice/video calling over BBM is no longer available for OS 10.3.1.1565

After updating to OS 10.3.1.1565 for my BB Passport voice/video calling over BBM is no
longer available. I CANNOT MAKE VOICE OR VIDEO CALLS OVER BBM neither I CAN RECEIVE CALLS
OVER BBM. I do use voice calling over bbm on a daily basis and I feel like I am now without
my phone!
I did update ALL the application offered for the update. Right now there are NO applications
available for the update - all are up-to-date.
BB World indicates I use BBM 10.6.4.10. I did REFRESH BB World with no changes. Yet NO UPDATES
are offered.
When I select the BBM application in BB World among the list of Installed application it
says in red color "Unavailable for this device".
I see some use BBM 10.6.5.10. Are there troubles with voice/video calling over BBM for
10.6.5.10 & OS 10.3.1.1565?
Maybe the bug is with BB World that is to be updated itself? But it does not offer me to
update one.
Does anyone have an idea how to fix that?
Thanks!
Solved!
Go to Solution.

I wish I new how to update
I have purchased yesterday BB Classic for my wife and also updated OS for it.
BBM works flawlessly with OS 10.3.1.1565 and preinstalled BBM 10.5.15.19. However its also indicates in red that the application is "Unavailable for this device".
Anyone from Blackberry, would you please suggest how to update BBM in my case?! It is that vital for me.
Thanks.

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