Voice vs. Data Connectivity

It's a fact of life calls get dropped on cellular networks. My questions concern the relationship of dropped voice calls vs. dropped data calls. I have yet to read anything, anywhere mentioning a distinction between the two by users of the AT&T network. Is it safe to assume most people are complaining about dropped voice calls? If a data connection is lost will it attempt to re-connect itself?
AT&T has only recently offered service in my area but I intend on using my yet-to-be-purchased iPhone nationally and internationally. Internet access outside of cities and form factor of the iPhone are more important to me than making voice calls.

Not to be argumentative but this isn't correct.
When your iPhone says 3G it means that it is using UMTS (W-CDMA) for both Voice and Data connections. This is a very different protocol and works over different frequencies than GSM.
When your iPhone says EDGE then it is using the GSM network for Voice on a GSM Cell that supports EDGE specific data enhancements to increase data throughput over normal GSM data (GPRS).
Finally when your iPhone doesn't say EDGE or 3G then it is on a GSM Cell that doesn't support the EDGE data enhancements.
So really the 3G iPhone has to choose between two different Cellular technologies, 2G (GSM) or 3G (UMTS) and the device can't communicate on both of these technologies at the same time.
Have a read of the wiki pages for more information:
UMTS (WCDMA): http://en.wikipedia.org/wiki/WCDMA
GSM: http://en.wikipedia.org/wiki/GSM
Hope this clears things up.
-- Colm.

Similar Messages

Request: Auto toggle between edge and 3g anteanna for voice vs. data

I would like to see the edge antenna take priority for voice, then auto toggle 3G when surfing GPS and so on. I have a hunch this toggling would improve battery like. I think the Treo works in this fashion. Where does that nify link reside?

Not to be argumentative but this isn't correct.
When your iPhone says 3G it means that it is using UMTS (W-CDMA) for both Voice and Data connections. This is a very different protocol and works over different frequencies than GSM.
When your iPhone says EDGE then it is using the GSM network for Voice on a GSM Cell that supports EDGE specific data enhancements to increase data throughput over normal GSM data (GPRS).
Finally when your iPhone doesn't say EDGE or 3G then it is on a GSM Cell that doesn't support the EDGE data enhancements.
So really the 3G iPhone has to choose between two different Cellular technologies, 2G (GSM) or 3G (UMTS) and the device can't communicate on both of these technologies at the same time.
Have a read of the wiki pages for more information:
UMTS (WCDMA): http://en.wikipedia.org/wiki/WCDMA
GSM: http://en.wikipedia.org/wiki/GSM
Hope this clears things up.
-- Colm.

Error: there is a problem connection to the GPRS service in your registered home network, error trying to make data connection. this may be casued by a voice call, a wired activesync connection or inncorrect network setting

like 2 weeks ago i called in to att to see how much is the data plan and it would end up costing $30.
so i was like screw that. well they figured that i got a new phone replacing the LG shine. so they asked
for to call this number so they can recieve data which would updated the system that i have a plam treo 750.
ever since this conflict i can't send picture messages. i get that problem. everytime i attempt to send a picture
i recieve this.
- there is a problem connection to the GPRS service in your registered home network.
- then i get a test that says error trying to make data connection. this may be casued by a voice call,
a wired activesync connection or inncorrect network setting.
please someone help me.
btw. hard reset and soft reset did not work for me.
Post relates to: Treo 750 (AT&T)

problem fix, i had to call in. customer serivce. and when i called to ask about the plan. they blocked it. so i had to unblock my internet.
Post relates to: Treo 750 (AT&T)

No Data connectivity, now now voice

I picked up a Thunderbolt yesterday afternoon and it worked fine on my way home. I connected to my home WiFi network to help speed up downloading some email accounts and then later tried to take a drive to test google maps. It failed to re-route me when i purposely took a wrong turn, then found out no data was being sent via Verizon's network.
I took the phone in today and they replaced it with 2 other phones before tech support acknowledged a widespread problem with Thunderbolts. I went to grab some lunch and everything started working fine. Got home and and after a couple hours I have no voice service, data is working just fine without WiFi.
I have tried restarting, battery pull, reseating the SIM card, but no luck. The nearest Verizon store is too far and this is my only phone line, so i can't even call in to get support.
Does verizon have an online chat availability or does anyone have any ideas???

The Online chat is mostly sales or login stuff. You won't get any information supporting device trouble shooting and etc. on there if you do its mostly because the the rep knows it themselves and is just going to help you out of the goodness of their heart. Recommendation. Go see a tech or call in. I know its out of the way and all but chat service won't do anything but make you more frustrated.

Since updating the IOS to the latest version, and I'm having problems with the voice calls and the data connection

I'm facing a problem receiving calls, and connecting to data since I updated the IOS to the latest version

Hi there Abdallahbaba,
You may find the troubleshooting steps in the article below helpful.
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
-Griff W.

Hyderabad - US AT&T Phone Cannot use voice or data

Can connect to carrier in Hyderabad but no voice or data. No bars on antenna signal.
Will connect to multiple servic providers but still no antenna bars and no ability for phone call, text message or data over 3G.

Did you enable international roaming with AT&T before you left the U.S.?

Data Connection Problem

Hi, I have updated to IOS8 at the weekend and am having an issue with reliable data connection. I have 12pm-7am set as sleep time and in the morning at some point after 7 it has managed to get online and check email. However like this morning before I went out it had got new email yet when I opened safari to go to a web site, had 2 dot signal strength and 3G yet all I got was the spinning "flower" next to the 3G and no data.
Eventually it times out.
Previously at the weekend I have rebooted twice in succession before it worked however this morning I just went into settings and turned off/on the data and it worked fine fast as you like!
It also seems to be intermittent through the day which I think may be leading to greater battery usage as it is spending longer trying to connect and then all the retry attempts I image it will be making.
I have 4g switched off as that's not in my contract - battery saver in itself as it won't be searching for a 4g signal all the time.
Wifi doesn't seem to be affected but would need to test that longer to be certain.
using iphone 5 was a clean update factory reset and all that. using gmail contacts/email so didn't need to restore any backup.
any ideas??
edit: and it's most obvious when you do speech to text as it can't contact the server now thats a pain.
thx

We want you to be able to enjoy your trip and not have to worry about your service pcsoftgroup! You should have access to both voice and data service in Yemen. http://tiny.cc/y6ivyw It sounds like your account may not have been properly provisioned for global travel prior to your trip. Please contact our Global Support Team directly at 908-559-4899.
Sincerely,
JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

E71 Wireless Data Connection

Hi, does anyone know the setup details for a wireless data connection for the E71 on the O2 network.
I would like to pair my E71 to my TomTom GO 530. The E71 is currently unsupported by the Go 53o but you have the option to pair other phones. I need the O2 access point details, username, password and DNS settings.
TomTom give default settings on their support pages but these do not work on my phone/TomTom GO 530.
Any advice would be welcome.

B.
Thanks for your reply as it provides some helpful ideas and confirms that my issue is not totally unique. However you are describe an isssue with wifi where as I do not seem to have the problem there. My home wifi network connection seems stable. I encounter the problem whith my phone companies wireless data connection. More interestingly (although I need to do more testing to be absolutely certain) is that it appears that when I loose my abilityt to receive data I do NOT loose voice capability.
As a specific example. I am surfing the internet in front of my house (not on my home network however) and get in the car to drive ten blocks to the grocery store. I get there and can't remember the groceries I was to buy so I attempt to check the recipe on-line but can get no connection to surf. I can however call home to ask or (to save a lecture) I could also turn airplane mode on and off and that would re-establish my data connection to my phone company.
It feels like if I could do what you have done for your home connection - only on at a provder level - all would be good.
Thanks for your help.
scott

Excel Table with SharePoint Data Connection - Manual Text Entry Misaligned After Refresh

Greetings!
I have an Excel 2010 workbook that includes a table linked to my SharePoint 2013 site by a data connection. The SharePoint list feeds the table standard information that's managed on the SharePoint site, but I need the user of the Excel workbook to be able
to enter text manually in the workbook to associate local information with the line-items coming from the SharePoint list. To do this, I've added extra columns to the end of the table.
The user can enter information in the appropriate cells in the "extra" columns at the end of the table, but when I refresh the data connection, the addition of a new list item on the SharePoint side results in the user's manually entered text getting
out of alignment with the row it's supposed to be associated with.
Example
Column 1(SP)
Column 2(Extra)
Row 1
Item 1
Row 2
Item 2
Text entered for Item 2
Row 3
Item 3
Then, if I add a new item to the list in SharePoint, for example, something that would appear between the original items 1 & 2, after refreshing the table, I get the following:
Column 1(SP)
Column 2(Extra)
Row 1
Item 1
Row 2
New Item 1.5
Text entered for Item 2
Row 3
Item 2
Row 4
Item 3
The table's data connection is set to insert rows for new items, and I could swear I had this working properly once upon a time...but I can't seem to make it work now.
Any thoughts on what would cause this?
Thanks in advance!

Hi Eric,
>>but it seems that by extending the table itself to encompass both the SharePoint-sourced columns and the additional columns, that an association would be created between all columns for a given row in the table, no?<<
From my understanding, the answer is no.
Another example:
I have an additional column named "Column2" and an external column named "ID" (see "before").
After I add a new record and refresh this table, Excel will keep the last row in "column2" and add an empty cell in the second last row. (See "After")
If I delete the eighth data and refresh this table, Excel will still keep the last row and remove the last second cell.
In your case, if you insert a new record in the middle of the data and refresh this table, Excel will synchronized the external data and add a new cell in the additional column in the second last row.
From my understanding, Excel will always change the second last row to suit for deleting or adding record.
Hope this helps.
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Error while uploading WSDL file in Interactive Form Data Connection!

I have created we service to return some data based on user input.
I am trying to link this webservice to Interactive adobe form! and While creating new data connection->uploading WSDL file--> I am receiving error i.e. Invalid File.
Please help me in resolving this issue.
I have created this WSDL file copy/pasting XML code generates from "Open WSDL document for selected binding" link in SOAMANAGER.
Regards,
Naveen.I

Hello,
This is a Webservice created for the FM : HRXSS_PER_READ_EMERGENCY_AR
Here is the sample of the WSDL file generated, as asked by you.
<?xml version="1.0" encoding="utf-8" ?>
- <wsdl:definitions targetNamespace="urn:sap-com:document:sap:soap:functions:mc-style" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:http="http://schemas.xmlsoap.org/wsdl/http/" xmlns:mime="http://schemas.xmlsoap.org/wsdl/mime/" xmlns:tns="urn:sap-com:document:sap:soap:functions:mc-style" xmlns:wsp="http://schemas.xmlsoap.org/ws/2004/09/policy" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" xmlns:n1="urn:sap-com:document:sap:rfc:functions">
- <wsdl:documentation>
<sidl:sidl xmlns:sidl="http://www.sap.com/2007/03/sidl" />
</wsdl:documentation>
<wsp:UsingPolicy wsdl:required="true" />
- <wsp:Policy wsu:Id="BN_BN_ZHR_READ_EMERGENCY">
<saptrnbnd:OptimizedXMLTransfer uri="http://xml.sap.com/2006/11/esi/esp/binxml" xmlns:saptrnbnd="http://www.sap.com/webas/710/soap/features/transportbinding/" wsp:Optional="true" />
<saptrnbnd:OptimizedXMLTransfer uri="http://www.w3.org/2004/08/soap/features/http-optimization" xmlns:saptrnbnd="http://www.sap.com/webas/710/soap/features/transportbinding/" wsp:Optional="true" />
- <wsp:ExactlyOne xmlns:wsp="http://schemas.xmlsoap.org/ws/2004/09/policy" xmlns:sapsp="http://www.sap.com/webas/630/soap/features/security/policy" xmlns:sp="http://docs.oasis-open.org/ws-sx/ws-securitypolicy/200702" xmlns:wsa="http://www.w3.org/2005/08/addressing" xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/07/utility">
- <wsp:All>
- <sp:TransportBinding>
- <wsp:Policy>
- <sp:TransportToken>
- <wsp:Policy>
<sp:HttpsToken />
</wsp:Policy>
</sp:TransportToken>
- <sp:AlgorithmSuite>
- <wsp:Policy>
<sp:TripleDesRsa15 />
</wsp:Policy>
</sp:AlgorithmSuite>
- <sp:Layout>
- <wsp:Policy>
<sp:Strict />
</wsp:Policy>
</sp:Layout>
</wsp:Policy>
</sp:TransportBinding>
</wsp:All>
</wsp:ExactlyOne>
</wsp:Policy>
- <wsp:Policy wsu:Id="IF_IF_ZHR_READ_EMERGENCY">
- <sapsession:Session xmlns:sapsession="http://www.sap.com/webas/630/soap/features/session/">
<sapsession:enableSession>false</sapsession:enableSession>
</sapsession:Session>
<sapcentraladmin:CentralAdministration xmlns:sapcentraladmin="http://www.sap.com/webas/700/soap/features/CentralAdministration/" wsp:Optional="true" />
</wsp:Policy>
- <wsp:Policy wsu:Id="OP_IF_OP_HrxssPerReadEmergencyAr">
<sapcomhnd:enableCommit xmlns:sapcomhnd="http://www.sap.com/NW05/soap/features/commit/">false</sapcomhnd:enableCommit>
<sapblock:enableBlocking xmlns:sapblock="http://www.sap.com/NW05/soap/features/blocking/">true</sapblock:enableBlocking>
<saptrhnw05:required xmlns:saptrhnw05="http://www.sap.com/NW05/soap/features/transaction/">no</saptrhnw05:required>
<saprmnw05:enableWSRM xmlns:saprmnw05="http://www.sap.com/NW05/soap/features/wsrm/">false</saprmnw05:enableWSRM>
</wsp:Policy>
- <wsdl:types>
- <xsd:schema attributeFormDefault="qualified" targetNamespace="urn:sap-com:document:sap:rfc:functions">
- <xsd:simpleType name="char1">
- <xsd:restriction base="xsd:string">
<xsd:maxLength value="1" />
</xsd:restriction>
</xsd:simpleType>
"More simple types
<xsd:pattern value="\d*" />
</xsd:restriction>
</xsd:simpleType>
</xsd:schema>
- <xsd:schema attributeFormDefault="qualified" targetNamespace="urn:sap-com:document:sap:soap:functions:mc-style" xmlns:n0="urn:sap-com:document:sap:rfc:functions">
<xsd:import namespace="urn:sap-com:document:sap:rfc:functions" />
- <xsd:complexType name="Bapiret2">
- <xsd:sequence>
"More element names
- <xsd:complexType>
- <xsd:sequence>
<xsd:element name="Messages" type="tns:Bapirettab" />
<xsd:element name="Records" type="tns:HcmtBspPaArR0006Tab" />
<xsd:element name="Records2" type="tns:HcmtBspPaArR0021Tab" />
</xsd:sequence>
</xsd:complexType>
</xsd:element>
</xsd:schema>
</wsdl:types>
- <wsdl:message name="HrxssPerReadEmergencyAr">
<wsdl:part name="parameters" element="tns:HrxssPerReadEmergencyAr" />
</wsdl:message>
- <wsdl:message name="HrxssPerReadEmergencyArResponse">
<wsdl:part name="parameter" element="tns:HrxssPerReadEmergencyArResponse" />
</wsdl:message>
- <wsdl:portType name="ZHR_READ_EMERGENCY">
- <wsp:Policy>
<wsp:PolicyReference URI="#IF_IF_ZHR_READ_EMERGENCY" />
</wsp:Policy>
- <wsdl:operation name="HrxssPerReadEmergencyAr">
- <wsp:Policy>
<wsp:PolicyReference URI="#OP_IF_OP_HrxssPerReadEmergencyAr" />
</wsp:Policy>
<wsdl:input message="tns:HrxssPerReadEmergencyAr" />
<wsdl:output message="tns:HrxssPerReadEmergencyArResponse" />
</wsdl:operation>
</wsdl:portType>
- <wsdl:binding name="ZHR_READ_EMERGENCY" type="tns:ZHR_READ_EMERGENCY">
- <wsp:Policy>
<wsp:PolicyReference URI="#BN_BN_ZHR_READ_EMERGENCY" />
</wsp:Policy>
<soap:binding transport="http://schemas.xmlsoap.org/soap/http" style="document" />
- <wsdl:operation name="HrxssPerReadEmergencyAr">
<soap:operation soapAction="" style="document" />
- <wsdl:input>
<soap:body use="literal" />
</wsdl:input>
- <wsdl:output>
<soap:body use="literal" />
</wsdl:output>
</wsdl:operation>
</wsdl:binding>
- <wsdl:service name="service">
- <wsdl:port name="ZHR_READ_EMERGENCY" binding="tns:ZHR_READ_EMERGENCY">
<soap:address location="http://cieh4-srvr.collabera.com:8000/sap/bc/srt/rfc/sap/zhr_read_emergency/900/zhr_read_emergency/zhr_read_emergency" />
</wsdl:port>
</wsdl:service>
</wsdl:definitions>
Cheers,
Remi

Verizon iPhone 5s - in UK - enabled Global voice and data plan (pay as you go) - no service

Situation is as stated in the title. I have taken my iPhone 5S from the US to the UK, and before leaving I added the free pay as you go global feature to my plan. However, now that I am here, the phone says "No Service" and I can do nothing with it related to voice or data unless I am on WiFi. Live Chat is not working. I tried dialing the 800 number from my international flip phone and it cannot recognize my push button menu selection tones and so hangs up on me (no provision for accessing a customer service rep or vioce recognition).
Any thoughts on how I can get my phone up and running while I am here?

Hi there, bob_e_iphone5s! I'm terribly sorry to see you're having trouble with service while travelling abroad. It's true that you'll have difficulty reaching our Customer Care team with the 800 number. But you can use this link http://vz.to/1k7RFqd to reach our Global Services team. There's even a number you can use to call from international locations, toll free!
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Powerpivot data connection will not save the password

I'm trying to create a Powerpivot workbook with data that users can refresh themselves before analysis. We don't have Powerpivot data refresh in Sharepoint active, so I can't make use of that service.
When I create a Powerpivot data connection to SQL server using SQL Server Authentication (unchanging read-only username and password), and checking the box to save the password, the connection works fine for refreshing the data as long as I leave the workbook
open.
If I close the file and re-open it, the password is gone from the data connection and the user cannot refresh the data.
I've tried configuring the data connection with the SQL native client provider and the SQL OLEDB provider and I see exactly the same results.
The connection string gets built with Persist Security Info=True and the Password shows up as hidden text (dots). It stays this way through refreshes as long as the workbook is open. However, once I close the file and re-open it, the
connection string no longer has the Password parameter listed at all, not even as hidden text. Persist Security Info is still there and set to True. As might be expected, the connection string does not have the information needed to access the
SQL Server instance.
This type of connection string using SQL Server Authentication still works fine with the password saved when used directly as an Excel data connection, or when used as a data source in Reporting Services. It's only Powerpivot where the password gets
blown away.
Is there a workaround for this issue?

Thanks Jaynet.
Unfortunately, the procedure described in the link you provided does not work for PowerPivot, at least in Excel 2010.
If I create the PowerPivot data connection using "From Database/From SQL Server" there is no option to "Allow saving password". There is only the checkbox to "Save my password". There is an "Advanced" button that allows you to set many additional
properties of the data connection, but there is nothing like allow saving password.
If I create the PowerPivot data connection using "From Other Sources/Others (OLEDB/ODBC)" and then click the "Build" button, I get a dialog that is pretty close to the one in your link. For the Provider tab, I can choose either the Microsoft OLE DB
Provider for SQL Server or the SQL Server Native Client 10.0. In the connection tab I do have the "Allow saving password" checkbox. I check this and complete the rest of the data connection configuration. After I save the file with this data
connection and then re-open it, the data will not refresh. If I edit the existing connection from the PowerPivot design tab, the Password parameter is completely missing from the connection string. If I go back into the connection string builder,
there is nothing in the password field (not even dots) and allow saving password is no longer checked.
I've even tried creating my own connection string in Notepad and pasting it into the connection string box (definitely including Persist Security Info=True). This does not work either and PowerPivot erases the entire Password parameter just the same
as if I had used the builder and checked Allow saving password.
I'm beginning to think that the previous poster, David Hager, has it right. This may be a bug introduced with the latest version of PowerPivot. If there is no workaround, it is a total pain for me.
Mike Paulonis

Data Connection Library used in the workbook is not in a trusted location.

I got a requirement to display excel charts with data source as SharePoint list.
Here are the steps which I am following:
Exported SharePoint list to excel sheet and exported connection file to local drive.
Uploaded to data connection library.
Created a new excel file and consumed data from connection file which was stored in data connection library.
Published the excel sheet to document library with publish options as Chart and Pivot Table.
Able to see Excel Chart and Pivot table from the browser.
Getting Error when I try to refresh the excel sheet to get updated data from SharePoint list.
I added data connection library details to Trusted Data Connection & Trusted File locations still I am getting error. That .odc file is not in Trusted Location.
"The Data Connection File used in the workbook is not in a trusted location. The following connections
failed to refresh:"
Please help me on this and suggest if there is any other approach to fulfill this requirement.

Hi Pratik,
Thanks for your input.
I created a new document library and data connection library and tried the steps mentioned below:
Configuration
Enable Claims to Windows Token Service
The first step, check the status of the Claims to Windows Token Service on SharePoint.
Use the following instructions to check and enable the Claims to Windows Token Service.
In Central Administration, in System Settings, click Manage services on server.
Select Claims to Windows Token Service, and then click Start.
Verify the service is also running in the Services console:
In Administrative Tools, click Services.
Start the Claims to Windows Token Service if it is not running.
Create a New Secure Store Application
Create a New Secure Store Target Application and set the credential.
This credential will be used by SharePoint to access the database. The account set into this step need to have access to the database or SSAS cube/tabular databases.
Use the following instructions to create and set credential.
In Central Administration, in Application Management, click Manage service applications.
Click Secure Store Services, and then click New.
Target Application Settings:
Tagert Application ID: ExcelServicesSSS
Display Name: Excel
Service Secure Store App
Contact e-mail: [email protected]
Target Application Type: Individual
Target Application Page URL: None
Click Next.
Click Next again.
Target Application Administrators: contoso\administrator
(Type the user account that will administrate the Secure Store Application.
Click OK.
Select Target Application ID ExcelServicesSSS, and then click Set Credential.
Type Credential Owner, Windows User Name and Password.
Configure Excel Services
Add the Application Id created in the previous step to the Excel Services and configure the Trusted Data Connection Library.
Use the following instructions to add the Application ID.
In Central Administration, in Application Management, click Manage service applications.
Click Excel Services Application, and then click Global Settings.
On External Data, Application ID type ExcelServicesSSS.
Click OK.
Click Trusted Data Connection Libraries.
Click Add Trusted Data Connection Library.
Address: http://<sharepoint_site>/ (Enter
the Data Connection Address)
Click OK.
But no luck in resolving the issue. Anyhelp would be really thankful.
Please clarify whether can we pull data from sharepoint list to excel services to display charts?
Regards,
N.Srinivas

Excel Table with Data Connection Manual Text Entry Misaligned After Refresh

Greetings!
I have an Excel 2010 workbook that includes a table linked to my SharePoint 2013 site by a data connection. The SharePoint list feeds the table standard information that's managed on the SharePoint site, but I need the user of the Excel workbook to be able
to enter text manually in the workbook to associate local information with the line-items coming from the SharePoint list. To do this, I've added extra columns to the end of the table.
The user can enter information in the appropriate cells in the "extra" columns at the end of the table, but when I refresh the data connection, the addition of a new list item on the SharePoint side results in the user's manually entered text getting
out of alignment with the row it's supposed to be associated with.
Example
Column 1(SP)
Column 2(Extra)
Row 1
Item 1
Row 2
Item 2
Text entered for Item 2
Row 3
Item 3
Then, if I add a new item to the list in SharePoint, for example, something that would appear between the original items 1 & 2, after refreshing the table, I get the following:
Column 1(SP)
Column 2(Extra)
Row 1
Item 1
Row 2
New Item 1.5
Text entered for Item 2
Row 3
Item 2
Row 4
Item 3
The table's data connection is set to insert rows for new items, and I could swear I had this working properly once upon a time...but I can't seem to make it work now.
Any thoughts on what would cause this?
Thanks in advance!

Yes, it is. I realized after posting the first time, that I'd assigned the question to the Visio forum. I wasn't sure how to reassign to the correct (Excel) forum, so I re-posted over there:
http://social.msdn.microsoft.com/Forums/en-US/b3bbe00c-94c0-48d4-bed9-fbd08d707b1d/excel-table-with-sharepoint-data-connection-manual-text-entry-misaligned-after-refresh?forum=exceldev

Excel 2013 data connection to SharePoint list - charts won't update unless i manually refresh

I have a list called 'donations', and a connected workbook stored in an SP Document Library. On my sitepages homepage, I put an excel web part connected to a chart called "Total Donations".
I'm storing the Data Connection file on a Windows shared drive and I've given my Excel service account R/O to that drive. I'm using the Secure Store Service for my data connection, and it's refreshing data (but only when I open the Excel document).
I think this is because I've set the data connection properties to 'Enable background refresh', and 'Refresh data connection when opening', and 'refresh this connection on Refresh all'.
When I do a refresh from the web part on the home page, nothing updates :( Anyone want to point me in the right direction? I was going down the rabbit hole on PowerPivot services (thinking cannon to kill a fly), but couldn't find anything relating
to this particular use case.
P.S. I don't want to use the 2010 Chart Part because it's a POS.
Anyway, any direction would be helpful. Thanks.

Did you try this
http://www.sptechcon.com/news/sharepoint-dashboard-excel

Voice vs. Data Connectivity

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