Voice Wireless Deployment help - High Utilization w/ no users

“We” have a highly dense AP deployment going on right now in our new HQ building to support wireless voice services.
Unfortunately, the AP's were hung only about 35 ft. from each other. There are about 20 AP's per floor in a three floor building. All three floors have one side without a wall. What I am seeing is that all of the AP's power down to level 8 (the lowest), and each of the AP's has around 30 Rx neighbors. If I leave all of the AP's turned on, the utilization per AP is above about 60% - and up to 100% without any clients associated to it. On the middle floor, I've tried turning off every other AP to see what effect that would have, and noticed the utilization dropped significantly (each AP below 50% utilized), but the power levels never increased on the AP's (I'm assuming because of the gazillion neighbors they see). So, I tried to manually increase the power on every other AP to power level 6. Now, of course, the utilization is really high again.
Is this typical for a voice deployment?
Should the AP's be more like 50-60 feet apart?
Any suggestions? (don't put AP's on the 2nd floor - just 1st and 3rd)?
Please see the attachment.
Thanks!!

Greetings-
First, let me say I read all of your stuff and realize that you are way more evolved than me based on your posts. I have some of your answers on file for "future reference" along with a few other folks.
Anyway - Airmagnet as a survey tool (laptop)is still kind of buggy. If I want to lock a data rate and use this as a baseline to measure with, I need it to stay there. Cognio is a wonderful utensil and the rest of Airmagnet is good for other stuff (sniffer traces, utilization, etc.)
Airmagnet surveyor...where do I start? It makes pretty pictures for customers and then when it doesn't work properly, contractors have something to point to that shows coverage.
Ekahau- if you took a survey and then went back and modified your results based on actual signal etc...you would have a very good mathematical representation of your environment. Spectralink does that. I don't like the 'survey one cell' people and then clone the green spot all over the map.
The free Cisco tool tells me the name and mac of the AP I'm associated to, when I trouble shoot. Perfect for trouble shooting. That and a ping test will perform a survey that will stand on its own once installed. Unless, I can actually have the device (phone, vocera toy)I'll use that and measure every cell back and forth and make adjustments as I go. It takes a while, but I have never had to give a paycheck back because the finished product did not perform as advertised.
As far as RRM -geeebus- even if the 'throwing the client off the network feature' were modified (ha)then you still have the '80% overlap in order to throttle down to less than 20dBm' issue. Can you think of a situation where you took one AP and placed three or four more (depending on the date of the documentation you read)at the edge of a -65dBm cell? If I have to do this to allow auto RF power 'figure outer' to work, then I don't really need RRM do I? Pico cells are further away than that.
Our facility is moving away from Cisco and we have been incorporating Meru as we go along.
It's kind of like wireless for dummies, but you can not argue with results. It's very difficult to screw up - but on the flip side - none of your troubleshooting tools work. Fortunately, I haven't needed them.
You didn't used to work for HCA in NOLA did you? Take care-

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