Voicemail dialling caller, not playing message.

When I try to listen to Voicemail messages my iPhone 5 dials the caller instead of playing their message.

When you call in to voicemail can you listen to the recorded greeting? What happens when you record you name, does that get played?
Andrew Morpeth
Lync Server Specialist - Auckland, NZ
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Calls Not Playing Correct MOH File - UCCX

So, I have the user MOH file playing while the callers are in queue, then when an agent gets selected it should play the network MOH which is simply a ringback tone that I recorded. There is nothing I can do to get this system to play anything but what is in audio stream 1. Right now I have double checked that there are no common device configurations selected for anything. The UCCX ports now have the ringback tone for both network and user moh, the CTI route points all have the same thing, nothing is on the lines. The default MOH in the service parameters is set for the ringback file to be played for both network and user moh. So, nothing is set to play audio stream 1..NOTHING! but that is the only thing that gets played and the only way I can change it is to move the file to stream 1.
I have reset the ip media streaming app service multiple times, reset the moh servers, you name it, I have done it.

Yes, I know where you do it, I have done quite a few of these and never had an issue :-)
My question is do you have MOH sources explicitly set on the device or via common device config?
MRGL on the cti ports does not play a role here, MRGL of the calling device (i.e. phone, GW, etc) drives where (which MOH server) you are being connected to.
Can you post a screen shot of the MOH source as well as the MOH server configuration?
Are you using multicast or unicast, if multicast is the source file and MRG set for multicast?
Chris

I got a new PC and was able to get my list of tunes to show but will not play, message comes up "original file cannot be found, would like to locate" I no longer have old PC but do have shuffle with all tunes

I got a new PC and unable to get my tunes to play after I transfereed them over via a thumb drive. The message I get is, "original file cannot be found, would you like to locate" and of course it cannot locate on this PC. I no longer have that computer (gave to mother in a different state). I do have my shuffle that has all my tunes on it. I have read several things on this website from using a third party device to transfer tunes from shuffle to de-authorizing old computer and authorizing this one. No definitive instructions. Please help. I want to get these tunes to play and then buy new music. Oh and the home sharing I believe is only if you still have original computer.
Thanks

The shuffle is not a backup device.
Was the media actually moved from the old computer to the new computer? If not, how did you magically make the content appear on the new system?
Use the backup of the old computer to put all the content on the new computer.

Disable 'Part of the song was not played' message permanently

Hello,
is there a way to remove this kind of stupid and useless message permanently from my computer?
It occurs rather often on my iBook, and it really makes me sick! Every time that happens I will have to press both OK-button AND space-bar to restart the song again.
What's that message good for anyway? Probably no-one in the whole world will be so stupid not to recognise on his or her own that a song has stopped playing! So is the message there to annoy people? Well, it worked in my case...
It happend to me at least 250 times, and I would really love just to solely press the space-bar to continue playing in future times. So if someone could tell me about something that I will have to type into the Terminal or so to stop this ridicolous behavior, I would be really grateful!
iBook G4 Mac OS X (10.4.7) 1GB DDR SDRAM

GarageBand is very processor-hungry, and this happens when it runs out of computing power: the message is to explain that this is why it has happened, as opposed to some other more sinister reason. Even with 1GB of RAM a G4 iBook is sailing pretty close to the wind with GB, particularly if there are a lot of tracks.
It's worth closing any other programs you may have running: the other trick, as you probably know, is to 'lock' any tracks you aren't working on at the moment: this converts them to audio files hidden within GB (without touching the MIDI) and plays the audio files instead of rendering the MIDI - this takes a lot less processing power. (When you lock some tracks and hit play there will be a delay while the tracks are rendered to audio). When you want to edit a track you can just unlock it and revert to the MIDI.

I have downloaded videos from iTunes but they will not play- message says unable to complete this operation.

Why are the videos I have downloaded not able to play.when I go to play them the message says unable to complete this operation

The iTunes Store will direct you to the same article. As Hackintosh said, first delete the track from iTunes, allowing it to move the track file to the trash. Then in iTunes on your Mac, sign into your iTunes Store account and go here:
In the window you'll be taken to, make sure that the Music tab and "not on this computer" are selected, then locate the defective track in the list and click this button next to the track name:
Regards.

Downloaded movie will not play, message is "this movie cannot be played on this computer"

I download a movie from Itunes, when I try to play it, I get the message "this movie cannot be played on this computer" what do I need to do or check?

Any other details about the issue? Is it an HD or SD video?
Purchasing and viewing HD videos

My voicemail greeting does not play

The greeting that tells user they can leave a message does not play

This is a carrier issue, contact them.

I recently purchased a new computer and tried to move my itunes music to the new PC, I am not savay on computers, but music will not play on new PC, error (!) will not play and have to locate. Why is this please help.

please help, someone that doesn't have the savay on moving music from an old pc to a new pc. Music will not play message comes up and have to search. also purchased music from iPhone and does not show on my music library on PC. This is very frustrating. Thank you

It all depends on exactly how you move the library from one machine to the other. The database holding information about your library is normally in a folder called iTunes, with the media in a subfolder called iTunes Media. In this layout you can usually copy the entire iTunes folder from one machine to the other and it will work. If the media folder is split to a new location however then often the links to tracks will fail on a new computer.
You shoud find that the FindTracks script is able to repair the links in your library.
I'm not sure I know what is going on with the purchased music, however if you enable Edit > Preferences > Store > Automatic Downloads > Music you should be able to recover your past store purchases.
tt2

New computer, transfered music via external hard drive, library there but music wont play, message "The song " " could not be used because the original file could not be found. Tech did everything, said call Itunes support

New Computer
transfered Itunes library via clickfree backup. New computer Tech support(Premier PC) did this, Now can not play library within Itunes. Message says "The song " song name " could not be found. Would you like to locate it? Same Tech tried different things via on line support could not fix and said call itunes support and say Itunes will not play on new computer.

I was given the option to locate the file where the song is held. If so select "locate" and direct it to the folder / file where the song is and open it. itunes then will give you the option to use this process to update all of your library. OK that as this will do it automatically instead of doing them one by one. I hope this helps.
Martin

Some voicemail messages will not play - any ideas how to solve this?

Some voicemail messages will not play on my iphone 4S - any ideas how to solve this?

People have posted a number of issues recently with HP printers and the TC.
Do the normal stuff.
1. Wireless name in the TC by default is not SMB compatible.. make it short no spaces pure alphanumeric.
2. Lock the channel.. the TC on auto can go crazy.. fix it to 1, 6, or 11 in turn.
3. Test without security.. if it will not join without security.. you can be pretty sure it never will join with.
4. If you get nowhere.. highly probable.. lock the wireless mode to a/n - b/g
This is reducing 2.4ghz to G compatibility. Much more likely to work than N.
If after all this you have started having ticks in your cheeks and approaching nevous breakdown levels.. give up.. the TC is not 100% compatible with the windows world.. and ALL HP belong to the windows world.
The solution is simple.. a cheap wireless router.. not apple.. your average garden day, netgear, dlink, even a belkin.. although that is the bottom of the barrel.. in wan bypass. ie fix the IP to same range as the TC.. turn off dhpc.. and plug LAN TC to LAN wireless router. Setup the wireless on this.. fixed channel.. G wireless will be fine.. suitable network name and security.. The HP printer will then be available to the network.. and you didn't even have to slit your wrists.

TS1630 My phone will not ring for calls or text messages. It also will not play music out loud.

My phone will not ring for messages or texts. It also will not play music outloud. I know it's not the speakers because it does make noise when I type in my password and sometimes when I am in the settings for the ringtone. It will not make the message sounds in settings. With headphones it makes noise. I don't know what to do and I've tried all the settings. Has this happened to anyone else? The silence key on the side is off. I've tried restarting it, but it does not work. Sometimes it will make noise when I am typing, but only a few times. I haven't dropped it and I have an otterbox, so I don't know what would cause it to do this...?

Everyone you are way over thinking this as did i at first. My wife had the same issue. there is i switch right above the volume button as demonstrated on this link. its designed for lets say you into a class or meeting you can switch the phone to silent quck and easy.
http://support.apple.com/kb/TS1205
hope this helps.
-Josh

IPhone 3G not playing music/can't hear people when they call.

I have an iPhone 3G on the 3.1.2 OS, never jailbroken and no sort of drops or damage to it. Whenever I try to use the iPod function the "Play" button on the bottom of the screen flashes from Pause to Play and it just gets stuck like that. In addition to this my phone seems to not play voicemails nor will it allow me to hear incoming or outgoing calls. When it is taken off silent the phone makes no noise upon incoming calls/text messages. I have tried hard resetting(holding the home button + power/sleep) MULTIPLE times in a row to no avail, I have also restored the phone and once even gone so far as to set it up as a new phone. I don't know how but after about 5 or 6(sometimes more) hard resets it will work but that is just for a very short time. Any ideas/tips?

Personally I'm surprised that after reading "hundreds of thousands" of posts that you'd have time to check out details after 5 (or sometimes 6) resets of your iPhone about small details like this....
Be you one o' they 'Trolls' by any chance?
Just curious (being Restless, Foolish, and having too little energy for time-wasters, you understand?)....
If your 'resets' (if that is what they are - there is a difference between 'power-off'/'power-on' and 'reset') haven't worked AND your carrier has no assistance (if you've checked) then you're probably on your own.....
Good luck ....

HT3775 What codec do I need to play video that is called .avi. It will not play on my new Macbook Pro.

What codec do I need to add to play a video that is called .avi
It will not play on my new Macbook Pro since I put it into the movies section of my launchpad. When it was on the desktop It worked fine. I moved it back to the desktop and it still does not work.
The error message says The document " .avi" could not be opened.
A required codec is not available.

Download VLC Media Player which plays anything you throw at it and Perian (AVI and FLV support).

I am getting a Mobile Network Not Available message when trying to make phone calls

I am getting a Mobile Network Not Available message after phone was drained for a few days. Texting works, internet works, I just cannot make calls.

Statosphere II
I've reset most everything, taken out battery/replaced, also set up roaming (all)
Can't check voicemail either
Thank you!

TTS message not playing

Hi All,
I am using CVP 7.0 with ICM 7.5. I am using Nuance Speech Synthesizer. TTS messages works fine when providing Self service to the callers.
When the call is in Queue, I need to provide the following queue treatment.
1. Hold music for 1 minute.
2. Play hold message using TTS.
3. Hold music for 1 minute.
4. Play hold message using TTS.
5. Play promotional message using TTS.
6. Repeat the above steps till the agent becomes available.
Sometimes It plays messages from Step1 to Step5 for the first iteration properly and does not play the TTS message for second iteration.
Sometimes TTS message is not played in first iteration itself.
When there is a problem with playing the TTS message, call gets struck up there and there is no audio(DEAD AIR). But still call is there in the gateway and when the agent becomes available then the call gets transferred to the agent.
If i run "sh mrcp client session active detailed" command on the gateway, i see "Error, data for call <Associated Call ID> is not available" error message.
Did anyone face this issue?
Thanks.

For me I was able to resolve that at a friend's place by updating their Internet Explorer and their Adobe Flash for firefox.
I got that idea from this post, it has other steps to try as well should the above not help;
http://community.skype.com/t5/Windows-desktop-client/i-can-t-watch-my-video-message/td-p/1694818
Hope this helps you !

Voicemail dialling caller, not playing message.

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