Voicemail doesn't work

I get emails I have a voicemail but there is no way to play them. When I log onto Skype I see no messages. It doesn't work on iphone, ipad, or on the skype website. This seems a serious problem. I pay for a skype phonenumber and voicemail, but there is no way to receive a message.

I have the same problem. On 10/02/09 I got voice mail for the last month all at once. Or it will show me that I have voice mail, but no way to access it. You know I try to give these guys the benefit of doubt, but sometimes its hard.

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Apple 5C voicemail doesn't work even after Apple Support

About a month ago, I purchased an iPhone 5C and the voicemail wouldn't set up. I called Apple support and they helped me upgrade to iOS 7.0.4 and the newest version of my carrier, Verizon. They then helped me call my own number and set up my personalized greeting and voicemail. We even test called the number from Apple support and left a message. My Apple support helper did get the greeting and I recieved a messgae from them. The voicemail and greeting continued to work for a few days, and here we are a week later, it doesn't work. Help?

Why is this Apple's problem? Your voicemail is provided by your carrier.
Apple was kind enough to do the VM configuration for you when you couldn't, but the *setup* is Verizon's problem.

Cisco web voicemail doesn't work w/ Chromium -- quicktime error

My company uses web voicemail so I can listen from my phone or browser interface. For some reason, it's not picking up what it needs with Chromium. The web page loads (us-voicemail-01.company-domain.com/inbox), and I get the following errors when I click the play button:
you must have quicktime installed to play voicemails in this browser
missing localized string: quicktime.error.notininstalled
quicktime.error.notininstalled
error occurred while playing back
This is chromium 21.0.1180.89-1.
I also installed chromium-pepper-flash-stable 11.3.31.232-1 with no change in behavior.
Google-chrome doesn't work either. I also get the same error if I install openssl098, which comes up in a pacman message as being needed to use Google's build in flash support.
Firefox does work... and I'm trying to find out why. Obviously I don't have quicktime installed on my machine anywhere, so it can't actually be a quicktime issue since Firefox doesn't have it either.
Any suggestions? I tend to use Chromium, and while opening Firefox to check messages isn't a huge deal, it's obviously not preferred.
Last edited by jwhendy (2012-09-17 16:14:08)

I'm extremely sorry to confirm that I do know the story behind 'gecko-mediaplayer' and that it works quite well with Google Chrome (of course, it is listed among its plugins)...
Edit: ad rem the OP:
jwhendy wrote:Does my flash plugin version matter? Should `flashplugin` be any different than `pepper-flash-plugin-stable`?
Were I you, I'd decide whether to use libflashplayer.so or libpepflashplayer.so. I disabled the first one in Google Chrome, so I guess you may do so as well.
As for the QuickTime based voice mail, I believe that it may work if only the above mentioned plugin works. If you have Google Chrome v. 21.0.1180.89, go and check if any trailer @ iTunes is playable for you (I've just checked again and for me it is, both audio and video, just as it was yesterday).
Last edited by bohoomil (2012-09-18 01:24:39)

Phone won't make outbound calls now. In a hotel and unable to call support cause my cell PHONE DOESN'T WORK anymore. this was after 17 minutes on hold and asking for my 4 to 48 hour voicemail notification delay to be fixed. rep said it was and to turn pho

Phone won't make outbound calls. can't call verizon support. this after being on hold for 17 minutes in an attempt to fix voicemail notification. this is a nightmare and Verizon is unreachable. Any way to get Verizon wireless to fix my service when they can't be called (because their phone service doesn't work)?

Well 1, I guess it's not that important to you, 2, customer support generally closes at 11pm in the time zone you are in, 3, toll free and local calls are free in hotels, 4 there is limited support after hours.

Keypad doesn't work during voicemail

When I access my voicemail, I can listen to the first message, but when I try to use the keypad (7, 9, etc), it doesn't work. The numbers I'm hitting show up on the screen, but the vm isn't deleted or saved so I can't listen to the remaining vm.
The keypad works for everything else, just not when I'm trying to navigate through vm.

Hi and Welcome to the Community!
Please see the link in my auto-sig on this post for proper backup instructions. If you can keep your BB running, regardless of what the display shows, you should be able to take a backup...and you really really really need a solid backup, given what you are describing (it could get worse as time passes).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My new iPhone 4 doesn't work at all

You are definitely not alone with your issues. I'm on my second iPhone 4 unit, and am still having the same problems. I've had proximity sensor insanity, battery draining after 8 hours of stand-by (NO USE, just sleeping) to the point that my phone goes into a coma and has to be plugged in to be revived, the grip of death dropping calls....
But the single most irritating and infuriating problem is the signal strength/reception fluctuation. I share a house with two iPhone 3Gs users, and I had an original silverback iphone until July 2010. They all work fantastically well with no issues when I'm at home (where I am just about 24/7, since I work from home). *_My new iPhone 4 doesn't work at all.*_. Signal strength is all over the place. I did a test where I sat watching the bars showing signal strength for five minutes. In that time, I saw it switch from E (edge?) with full bars to 3G with full bars to 3G with 1 bar to 2 bars to 4 bars to 1 bar to "Searching." Then back to 3G, with degradation of bars from 3 to none, then E network appears again, this time with full strength. This all with the phone sitting on a table, not being touched by human hands.
It seems that my iPhone is constantly switching actual physical networks, and as a result signal strength is all over the place from one 30 second period of time to the next. This drains the battery like crazy, and means that all incoming calls go to voicemail--usually without my phone ever ringing.
The 3G phones in my house work great. The 1st G iPhone I have had since the week it came out worked great (though its battery doesn't hold much of a charge anymore, after three years). On my new IP4, games are awesome. The videos and photos are amazingly clear and high quality, and editing on the phone is out of sight. iPhone Apps rule. MobileMe syncs my contacts quickly and easy. The only thing I love more than the iP4 features is my iPad--it rocks.
Everything works on my IP4 at home BUT THE ACTUAL TELEPHONE FUNCTIONS. This is unacceptable. In late August, after two weeks in which I had 4 minutes of phone use, the nice folks at the Apple store switched me to a new phone, no questions asked. The phone worked so much better, I could send texts and place calls most of the time (this was now the first part of September)...except that now that I was using my IP4 to make phone calls, I started having a problem with the proximity sensor during those calls. I'd be talking and my cheek would mute the phone, turn on speaker, open contacts and edit info (with gobbledygook), and of course, hang up on people.
So around Sept. 18 I was told by Apple phone support to update to iOS 4.2, restore as new, and do two complete power up and drain down cycles. This would fix the proximity sensor and any other issues.
Well, I would love to see if iOS 4.2 actually did fix the PS, but I can't get the signal strength to stabilize long enough to have an actual phone conversation. I'm back to watching the signal strength go up and down at random (with me touching/holding it carefully to avoid grip of death, and also when I leave phone on the table with screen lock off --no touching). It is back to switching between E network and 3G and varying strengths of wi-fi from my home network. This eats up battery from 100% to low enough to turn off in under 10 hours of standby (usually 6-7). Essentially, my IP4 is back to being unusable as a phone.
So I did another long, involved call to Apple tech support on 9/18. They tell me that I have to turn off wi-fi, turn off 3G, turn off push/fetch and notifications, shut all apps (no multi-tasking) and do everything but switch my phone to airplane mode--and see if the battery holds up for 24 hours in standby. If that didn't work, I should restore from new, but not load any contacts or network or data or anything--just leave it as it would be out of the box new.
As a test, I turned everything off as advised: 3G, wi-fi, push, etc. Now my battery life is back to normal, where I can have the IP4 on stand-by for up to two full days before needing a recharge. Fabulous. BUT IT'S NOT A SMART PHONE if I have to turn off 3G, turn off wireless, and not use email push and so forth.
I'm so frustrated I could scream. I'm quickly coming to the conclusion that there is a significant flaw in the new iPhone. Or perhaps it is just an issue for iPhone 4 users in areas where the signal strength is marginal, or where there are two types of overlapping network coverage (E and 3G in my case). I know that the networks themselves are in good condition--though I'm in a semi-rural area, the state capital is 4 miles away, and I know they have a new tower and good coverage for the politicians and power brokers around town. The phone coverage area I live in has Edge network in the south part of the network area and 3G in the north part, which is the state capital. I'm right in between. Could this be the problem? AT&T says no, it's Apple's fault.
Message was edited by: HighSierra

So what to do besides complain? Troubleshoot?
I just wonder if all of us who have had chronic signal strength and "Searching for network" issues that totally drain the battery might have something in common, despite being all over the world? I'm using wi-fi 95% of the time, and live in a semi-rural area with overlapping networks run by same carrier. Apple folks hinted that maybe in my area the network usage is nearing capacity (resulting in getting kicked off of 3G and down to E as new calls are placed that strain capacity). They also hinted there could be interference from mountains or other objects. But here's the thing--3G phones work fine, and my IP4 works fine when I'm away from home, usually in the capital city on strong 3G network. (When I say "works fine I mean the signal is good and calls go through, I haven't tested battery drain away from home yet).
I have to conclude that the problem is the IP4 itself--something about the hardware or the software (namely, the way it connects to the phone network) is horribly wrong. Other folks who live in urban areas or with strong networks that (likely) aren't over-utilized don't seem to have this issue. After reading through these pages, it also seems the wi-fi may be a major culprit in draining the battery and in varying signal strength (this is from Apple phone support, which said that varying signal strength and the constant pinging off the home wi-fi is creating a "power struggle" and keeping the phone constantly looking for the best connection option). Mind you, 3G iphones on the same home network have no problems whatsoever.
So while I'm not a technical expert, it seems like the problem HAS to lie in the differences in the way the IP4 connects to the cellular and/or wi-fi network. And since the connection/signal strength problem was "resolved" on my replacement phone, but then "broken" again by the software update of iOS 4.2, I'm leaning toward this being a software issue. I've offered to help Apple troubleshoot, and I'm trying to be patient--because the IP4 is a work of art and I've never had an issue with an Apple product before. But all they want me to do is restore, restore, reload, restore, and then drive 1 hour to the nearest Apple store (in Reno, NV) and get a new phone...and start the whole process over again. I don't have time for this, I need my phone back.
I'm this close to trading in my beautiful but flawed IP4 for a 3G. Maybe I should just get a new battery for my original iPhone from 2007?
I understand that Apple can't test for every possible variable of use all over the world, but they don't even seem to acknowledge that they have a problem with the IP4 that will not be resolved by replacing it with a new unit. They want me to believe it's a fluke, or it's just me...but I've been combing these threads and see a lot of people reporting the same issues I am--battery drain and wildly fluctuating signal strength issues, wi-fi problems, and dropped calls. Can't someone get on this? Because otherwise Apple is going to have to admit that their IP4 is not a good solution for people who live in areas of less than perfect signal strength or use wifi or whatever demonic combo I have in my home/work setting.
Or people will have to do what I have done--if you who want the cool IP4 non-phone features, you will have to dumb down your IP4 in order to have it be even moderately useful as *a phone.* For $599 I expected better.
My (temporary) workaround?
To spare the battery:
*Turn off wi-fi (which *****, because now I have to burn minutes when I'm at work using the email, downloads, safari, etc--and it's E network, so it's SLLOOOOOOOW)
*turn off push and fetch, have mail get new messages manually
*turn off data roaming
To keep the signal somewhat stable (making it easier to complete calls and spare battery)
*Turn off 3G (this leaves me on E network--fabulous, I had that with my 3 year old iPhone)
*grip IP4 between two fingers placed at the top of the phone, away from death zone. Tough for us lefty phone users.
*pray the free bumper will a) come soon and b) help. I'm not optimistic.
To keep proximity sensor from going nuts and dropping calls, muting, turning on speaker etc:
*use headset or bluetooth (unless you are also having one of the known bluetooth issues!)
*keep phone pressed to one ear and don't move it a millimeter. Don't shift sides, don't hold phone with your shoulder, just keep it to one ear and talk fast).
I'm about out of patience. I understand that lots of folks have and love their IP4s. I'd love to be one of those people. I'm open to suggestions and have spent many hours on phone with tech support, restoring my phone, reloading data and apps--there has to be a better way.
Sorry for the thread-jacking, but someone from Apple has got to be following these threads--help us!
null

My iPhone is frozen. Troubleshooting doesn't work

My shiny new iPhone that I waited in line for on SF on Friday is iFrozen.
I have about 30 threaded text conversations, 30 contacts, 3 email accounts, 20 photo's, 600 songs, 2 TV shows and 1 movie.
I understand photo's, songs, video and contacts will synch back to my phone if reset.
The device is not an iPod, it's a Phone, which means I would HATE to lose my threaded text conversations and have to setup up my email accounts AGAIN (after 3 days of use).
iPod hard reset? No big deal, less is lost (sometimes).
Phone hard reset? Not good at all.
On top of these issues, Safari has crashed on me at least 7 times and while I was playing music on the ipod app i decided to hop over to my text messages to send a message. Once I got in the text message app the ipod app crashed (i.e. the music in my car stopped playing).
Crashes and now it's frozen.
Restarting (doesn't work):
Try restarting iPhone. To turn it off, press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone on, press and hold the Sleep/Wake button until the Apple logo appears.
Unfreeze (doesn't work):
Does iPhone appear frozen or stuck? Try pressing and holding the Home button for 6 seconds to close a frozen application. Then try restarting iPhone again.
Is the "reset" option in troubleshooting a hard reset?
On my Windows Mobile phone I can pop out the battery and it will recover through the safe mode boot without having to hard reset the device.
Is there another way to unfreeze this thing?
Current iPhone state: Displaying Home screen, touch unresponsive, on/off switch unresponsive, home button unresponsive.
Strangely iTunes still recognizes the phone when i connect it to my Mac and goes through the entire synch process fine.
Why isn't there a soft reset in iTunes to send to the phone?
Phone calls go straight to voicemail.
Best,
Rob
(good thing I bought 2 8GB's on Friday in SF)

No, get the screen fixed.

HT201436 Accessing Visual Voicemail and receiving notifications of new voicemails is not working now that I upgraded to iOS 7, using carrier T-Mobile, am I alone?

I can only listen to old voicemails in Visual Voicemail since before the iOS upgrade. I am curious whose issue this is to resolve, T-Mobile made it sound like it is Apple's problem and Apple seems to think that it is T-Mobiles. Does anyone know who is working on this issue? Not having Visual voicemail *****, but not knowing you have new messages is just not cool when you depend on them for work! I need this fixed ASAP or I need to find a different carrier. Anyone else having this issue with a different carrier?

Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/

Speakerphone doesn't work post iOS7 upgrade.

Speakerphone doesn't work, I can't hear anyone when I put them on speakerphone or when i try to listen to voicemail on speakerphone. This happened post iOS7 upgrade. Any idea?

Howdy klwalt02,
The following article details informatino and steps that may be helpful.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
Allen

My voicemail suddenly stopped working

My voicemail has always worked fine since I have had my phone. I just tapped the voicemail icon and it dialed my voicemail. Suddenly out of the blue it no longer works. Now when I tap the voicemail icon a new screen pops up where voicemails should be listed but none are there. I have to dial my voicemailbox to get my voicemail.

Unplug the AC adaptor, remove the battery, press and hold the power on button for a minimum of 30 seconds, then replace the battery and see if it powers up. If not, repeat the above but this time only plug the AC adaptor in and see if it works. If that doesn't help, repeat the above and this replace the battery and plug the AC back in. If that doesn't take care of it you should remove the memory sticks reseat them, them try again. If you have two sticks try with only one at a time to see if that helps. If not, try removing the hard drive and boot to a Linux Live CD or some self booting diagnostic cd to see if the hard drive is the problem. If none of the above helps you'll need to take it to an authorized service center if it's still under warranty, or to any repair shop if it isn't.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

I have internet optic fiber connection and I'm trying to configure it with my Airport Express but doesn't works, appears that I have IP and DNS, as I'm a computers dummy , who could help me to configuration it, please?

I have internet optic fiber connection and I'm trying to configure it with my Airport Express but doesn't works, appears that I have IP and DNS, as I'm a computers dummy , who could help me to configuration it, please?

You're welcome.
Voicemail is left at your carrier's server. That will continue to work unless you report your iPhone as lost or stolen with your carrier.
You may never find it again and you can't if the iPhone remains offline or out of service which means the iPhone is powered off or doesn't have cellular reception.

Iphone 4s phone speaker doesn't work

For the last few months (possibly since the last iOS upgrade), the phone speaker on my iPhone 4s has stopped working. I am not talking about the open (handsfree) type speaker, which does work (as does bluetooth speakers and headsets), but the one you use when holding the phone to your ear.
This becomes very annoying, when I receive (or want to make) a call where I don't have a handsfree kit available and don't want everyone else to listen in on the call. It certainly doesn't work when I make outbound calls (I just tried it with voicemail). I always need to enable the full speaker to hear anything at all.
Bizarrely, I took a call last week and it suddenly worked that time, so this seems to be intermittant. The phone was never ever dropped or anything, so I would not expect this to be a hardware issue per se. Any ideas?
I should note that the phone is still within its first year. Would this be covered under warranty?
Cheers.

Yes, all iPhone 4S still have full Warranty. Make Genius Reservation and take iPhone to Apple for resolution.

Keypad doesn't work on connected calls that require keypad entry

I have a problem I see earlier in the discussion forum. But I thought it might make sense to start a new thread. The keypad doesn't work when I'm connected to a number that then requires keypad entry.
For instance, calling my own home voice mail (not the cellphone voice mail), I'm asked to hit * then enter my home phone number. The keypad goes black on me. Sometimes it won't work at all; sometimes the * works, then it goes black on the first number; sometimes I get two or three numbers, then it goes black. But I never get all the way through.
Since my home phone is Verizon, I thought it might be a Verizon/AT&T problem. So I tried it on some other numbers that require keypad entries after I get a connect. Same problem.
I've talked it through with Apple Support. They agreed it was a problem and sent a replacement phone. It arrived this morning. Same problem with the replacement phone. And that's the bare phone; none of my software loaded. I simply moved the Sim card to the new phone and called my home voicemail number.
I've also checked with my daughter who also has an iPhone 3g. Same problem. I have an appointment with my local Apple store this coming Friday. We'll see what happens. But it doesn't look good.
Anyone have any thoughts?
John Kendrick

No case. I do have an anti-glare film set but it's certainly not the problem. This connected keypad problem is the only place it occurs. If it were a problem, one would likely see it with more apps. In addition, it occurs with the new iPhone Apple sent me and with my daughter's phone.
Try it on yours. See if it works.
John

Mini-DVI to S-Video Adapter doesn't work

Hi, I am using the Mini-DVI to S-Video adapter from apple to connect my macbook to the TV. But the only thing I get is a grey flickering picture on my TV. When I click on the monitor-button I can see that my macbook detects only a monitor (but not a TV) in addition to the macbook-LCD-display. I tried all different resolutions, but needless to say it doesn't work.
Can the adapter be broken, or is there a problem with the macbook?
Macbook white 2 GHz Intel Core Duo 1GB RAM Mac OS X (10.4.8)

my macbook detects only a monitor (but not a TV) in addition to the macbook-LCD-display
If you connect the Mini-DVI to S-Video adapter, the monitor button on the menubar should show resolutions for Color LCD in one section and NTSC/PAL in the other.
A grey flickering picture is indicative of picking the wrong standard-PAL vs. NTSC.

DVI to Video adapter doesn´t work! HELP!

I bought a dvi to video adapter (RCA or SVideo) and I already tried on two diferent TVs and none of them worked? What should I do? Does it have a setup to do?

We really need some more details to be able to help with your situation.
Is the adapter an Apple one, or some other brand?
What model TVs do you have? Please be as specific with the model numbers as possible.
When you say it doesn't work, what exactly happens?
And finally: what kind of Mac do you have? You posted in the Mac Mini forum, but your signature says MacBook.
If it is a Mac Mini, did you set it up initially using a regular monitor first?

Voicemail doesn't work

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