Voicemail is messed up!

i returned my last iphone and got a new one. i rerecorded my voicemail greeting and set it as my voicemail greeting thing. but everytime someone calls me and it goes to my voicemail it doesnt give them the option to leave a voicemail.
please help.

When I first got my iPhone I had a similar problem. I was already on an O2 contract here in the UK and switched to one of the iPhone tariffs, but when I activated the phone the voicemail stopped working. I eventually called O2 customer support who helped me to turn off voicemail completely, turn it back on, restart the iPhone and then called the iPhone to check that voicemail worked as it should.
I needed to call them using another phone than the iPhone to do the whole procedure properly though.
Don't know if it'll help, but it's worth a shot!

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