Voicemail message doesn't pick up incoming call.

I have version 6.13 of Skype.
I call my number. The computer responds and I have the option to Accept or Decline. I let it ring. Skype then stops at 20 seconds and does nothing else. My phone keeps ringing and ringing and my voicemail doesn't pick up.
I call again. The computer responds and I have the option to Accept or Decline. I select Decline. Skype stops ringing. My phone keeps ringing and ringing and my voicemail doesn't pick up.
My voicemail is set up to answer after 20 seconds. It is also set up for voicemail to pick up if I am already in a call and/or if I reject an incoming call.
I use my phone for work and I need for voicemail to pick up, so I can call back and they don't think I am ignoring them!
I don't have call forwarding turned on or "follow me" configured (whatever that means).
Any assistance in this matter would be greatly appreciated!

I've been having the same problem for ages, but today finally resolved it.
Warning: I use a Mac, but could not find a thread for a Mac Skype community - so I hope what I did helps all of you who are having problems with Voice Mail.
This is what I did: I set my online status to ONLINE, which on the Mac is an icon in the menu bar at the top of the screen (normally I set my status to INVISIBLE when I'm online). I also made sure in my preferences that calls will be sent to voice mail. After setting my status to ONLINE, the voice mail picked up after 4 rings, just like it used to before all the "improvements" to the app.
I also found that my voice mail message was truncated at the beginning. When I re-recorded it, it took an extra moment for the record function to actually kick in, so I had to fuss with it for awhile before getting a satisfactory recording.
I hope this helps!

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C2-01 doesn't recognise numbers incoming calls (wi...

Hello,
Context of the problem:
In our company we get a basic phone with split bill system. This works exactly as a normal phone but the provider puts each outgoing call in 2 groups; normal is at your own expense, or at the expense of the company when you put a "2" in front of the normal number.
For example when I dial "0475666777" I pay for it, when I dial "20475666777" the company pays for it.
Lets say "20475666777" is a colleaguecalled "BOB"
Problem:
For example when "BOB" calls me the phone doesn’t recognize the incoming call. The display says incoming call from "+32475666777" in stead of incoming call from "BOB".
All the other nokia phones we used did this just fine....
Also when I save the same number without the "2" the phone say's the number is already in use for "BOB"
Maybe we can change a setting???
Several colleagues got this type of phone as a replacement and they all have the same problem since.
My apologies for the rather long text, hope it is (kind of) clear?
Thank you in advance!
Gert

You will have to store them AS SEPERATE numbers IE BOB 1 0475666777
And BOB 2 20475666777
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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body know how to solve this problems?

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Thank you so very much.
. Simple yet perplexing.. I bought the waterproof case and had them put it on before leaving the store.. GRANTED, I never read the instructions.. Just knew it must have been something in the way I programmed the phone. I especially loved that you put up an illustration with your explanation.
Mahalo,
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i made a reset but the problem already exists.

You can try a light reset by holding the Power Button and the Home button until the Apple come back, but no longer.
If you got icloud, you can also try a reset in going in Settings/General/Reset All Settings, follow the instructions and pick up icloud.
If you have Cydia, and you recently download few applications, go back to Cydia/Manage/Packages and remove the recent applications you download.
If you are not sure, click on Mobile Substrate, and remove it. You gonna have to reinstal your preffered applications but it should do the work and your phone should start back ringing.
It happened to me few times....
And be careful going back to the store if you took a warranty. If you are Jailbreak your phone or find a way to use Cydia, your warranty will be void.

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Hi Baileyfour,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
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One is the Settings > Sounds
The other area is Settings > Notifications
If you have an app set to Alert, it may have a vibration set for it.
iOS: Understanding Notifications
http://support.apple.com/kb/ht3576
Information about Notifications settings can also be found in the iPhone User Guide (pages 131, 132)
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
I hope this information helps ....
Have a great day!
- Judy

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Hi...I have just obtained a secondhand iphone 5. I'm not technically minded and I don't understand 'geek speak' so please be gentle. I have done all I can think of to bottom this problem. I have switched on and off. Tried different o2 sims (including 2 brand new) that I know are fine, restored to factory settings, changed carrier from 'Auto' to O2 and spent ages on line with o2 chat but everything at their end is absolutely fine. Everything on the phone seems to be working apart from the phone aspect of things. All incoming calls go straight to voicemail and show on the phone as 'Cancelled calls' and when dialling out, I can key in the numbers and get the keypad tone (not dialling tone) but as soon as I press the green key to make the call, all that happens is the keypad pops back up onto the screen. The phone was bought on ebay as an o2 phone (the photo showed Giffgaff on the phone's screen but I understand this to be one and the same?) and as being 6 months old but I have put the serial number into the support website and...surprise surprise..,it must be at least twice that age as the warranty has expired. I have made 2 attempts to have a web chat with Apple Support, have reached the 'You're all set, we'll be with you in 2 mins' and have been left hanging there for over an hour on each occasion, so I've given that up as a bad job!! Any help will be much appreciated...and also, will Apple charge me £25 for each of the aborted chat attempts, please? Over to you...hopefully and many thanks in anticipation.

My phone works all fine when am in mumbai but as soon s i leave mumbai I am not able to make an otgoing call
This is entirely a carrier issue. If your carrier (airtel) doesn't provide service outside of Mumbia, this has nothing to do with your iPhone.
i feel i need to change my brand
This is a user-to-user tech support forum, not Apple. No one here cares at all about your threats.
NEVER post personal info in this public forum

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Is there a way to pick up an incoming call from an extension that is not physically ringing?
For example if an incoming call was ringing at EXT 1019 and they were away from their desk momentarily, could the call be picked up from another extension by pressing a number sequence or something?
we are using UC560. if you could tell in detail how it can be setup(config) and how it will work.Thank you in advance.

Please rate helpful posts.
Thanks,
Alex
Here is the inof for the Call Manager Express.
Enabling Call Pickup
To enable Call Pickup features on SCCP or SIP phones, perform the following steps.
Prerequisites
•SIP phones require Cisco Unified CME 7.1 or a later version.
•The PickUp and GPickUp soft keys display by default on supported SCCP and SIP phones. If previously disabled, you must enable these soft keys with the softkeys idle command.
Restrictions
•SIP phones that do not support the PickUp and GpickUp soft keys must use feature access codes (FACs) to access these features.
•Different directory numbers with the same extension number must have the same Pickup configuration.
•A directory number can be assigned to only one pickup group.
•Pickup group numbers can vary in length, but must have unique leading digits. For example, if you configure group number 17, you cannot also configure group number 177. Otherwise a pickup in group 17 is always triggered before the user can enter the final 7 for 177.
•Calls from H.323 trunks are not supported on SIP phones.
SUMMARY STEPS
1. enable
2. configure terminal
3. telephony-service
4. service directed-pickup [gpickup]
5. fac {standard | custom pickup {direct | group | local} custom-fac}
6. exit
7. ephone-dn dn-tag [dual-line | octo-line]
or
voice register dn dn-tag
8. pickup-group group-number
9. pickup-call any-group
10. end
DETAILED STEPS
Command or Action
Purpose
Step 1
enable
Example:
Router> enable
Enables privileged EXEC mode.
•Enter your password if prompted.
Step 2
configure terminal
Example:
Router# configure terminal
Enters global configuration mode.
Step 3
telephony-service
Example:
Router(config)# telephony-service
Enters telephony-service configuration mode.
Step 4
service directed-pickup [gpickup]
Example:
Router(config-telephony)# service directed-pickup gpickup
Enables Directed Call Pickup and modifies the function of the GPickUp and PickUp soft keys.
•gpickup—(Optional) Enables using the GPickUp soft key to perform Directed Call Pickup on SCCP phones. This keyword is supported in Cisco Unified CME 7.1 and later versions.
•This command determines the specific soft keys used to access different Call Pickup features on SCCP and SIP phones. For a description, see the service directed-pickup command in the Cisco Unified CME Command Reference.
Step 5
fac {standard | custom pickup {direct | group | local} custom-fac}
Example:
Router(config-telephony)# fac custom pickup group #35
Enables standard FACs or creates a custom FAC or alias for Pickup features on SCCP and SIP phones.
•standard—Enables standard FACs for all phones. Standard FAC for Park Retrieval is **10.
•custom—Creates a custom FAC for a feature.
•custom-fac—User-defined code to dial using the keypad on an IP or analog phone. Custom FAC can be up to 256 characters and contain numbers 0 to 9 and * and #.
Step 6
exit
Example:
Router(config-telephony)# exit
Returns to privileged EXEC mode.
Step 7
ephone-dn dn-tag [dual-line | octo-line]
or
voice register dn dn-tag
Example:
Router(config)# ephone-dn 20 dual-line
or
Router(config)# voice register dn 20
Enters directory number configuration mode.
Step 8
pickup-group group-number
Example:
Router(config-ephone-dn)# pickup-group 30
or
Router(config-register-dn)# pickup-group 30
Creates a pickup group and assigns the directory number to the group.
•group-number—String of up to 32 characters. Group numbers can vary in length but must have unique leading digits. For example, if there is a group number 17, there cannot also be a group number 177.
•This command can also be configured in ephone-dn-template configuration mode and applied to one or more ephone-dns. The ephone-dn configuration has priority over the template configuration.
Step 9
pickup-call any-group
Example:
Router(config-ephone-dn)# pickup-call any-group
or
Router(config-register-dn)# pickup-call any-group
Enables a phone user to pickup ringing calls on any extension belonging to a pickup group by pressing the GPickUp soft key and asterisk (*).
•The ringing extension must be configured with a pickup group using the pickup-group command.
•If this command is not configured, the user can pickup calls in other groups by pressing the GPickUp soft key and dialing the pickup group number.
Step 10
end
Example:
Router(config-ephone-dn)# end
or
Router(config-register-dn)# end
Exits configuration mode.
Examples
The following example shows the Group Pickup and Local Group Pickup features enabled with the service directed-pickup gpickup command. Extension 1005 on phone 5 and extension 1006 on phone 6 are assigned to pickup group 1.
telephony-service
load 7960-7940 P00308000500
load E61 SCCP61.8-2-2SR2S
max-ephones 100
max-dn 240
ip source-address 15.7.0.1 port 2000
service directed-pickup gpickup
cnf-file location flash:
cnf-file perphone
voicemail 8900
max-conferences 8 gain -6
call-park system application
transfer-system full-consult
fac standard
create cnf-files version-stamp 7960 Sep 25 2007 21:25:47
ephone-dn 5
number 1005
pickup-group 1
ephone-dn 6
number 1006
pickup-group 1
ephone 5
mac-address 0001.2345.6789
type 7962
button 1:5
ephone 6
mac-address 000F.F758.E70E
type 7962
button 1:6

SPA504G : Incoming calls are dead when picked up.

i have an issue with my voip system. it does not allow me to answer incoming calls .the phone is ringing but when pick it up it's dead. at the moment i have a Netgear router , ports 5060 and 10000-20000 are open .
there are few thing i did so far like turning off SIP ALG on the router and also reducing expiry time to 2 minutes ,but to no avail .
i also did following setting as NAT setting
Nat mapping enable:yes
keep NAT aliv enable:yes
Handle VIA received:yes
Insert VIA received:yes
Handle VIA rport:yes
Insert VIA rport:yes
Send Resp to Src port:yes
any thing else i can do to solve this out ?
Thanks,

Capture SIP packets and syslog/debug messages related to incomming call
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There is no keyboard shortcut to send message.
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I can call out but all incoming calls are going directly to VM with no signal that I missed a call or have VM. I can send/receive text messages from other iPhone/iPad/iTouch users, I am assuming this is really "iMessage." Is it apple software?

I have spent hours on the phone with Apple and AT&T. I went thought reset, on/off, etc, etc with both companies to no avail. Each company pointed fingers at the other....as being the source of the problem.
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jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

Incoming calls are going directly to Voicemail, Iphone 5S

I switched phones from an Iphone 4 to this Iphone 5S and my incoming calls are going directly to voice-mail and not ringing the phone. The only app I downloaded that is different from my Iphone 4 is the GroupMe app, but I don't know if that is necessarily the cause. Anyone have a suggestion? thanks

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Voicemail message doesn't pick up incoming call.

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