Voicemail online access lost

I have been a Comcast customer for the past few years - phone, cable, and Internet. Until recently I was able to retrieve my voice mail online through Smartzone. This has never been a problem before, but for some reason now, I cannot access the voice mail when I sign into my account. I can access my email. When I hit voice, it gives me a page that says learn more about Xfinity voice. When I click that, it gives me the different voice packages. I already have phone service through Comcast, and have not had previous problems accessing my voicemail online. Am I now shut out of this online access to my voice mail for some reason? Or is this a way for Comcast / Xfinity to now upsell customers on previously-available services? I am not pleased with this change in service. Please tell me what's going on with my account.

jmiller454---
Sorry about the inconveniences you are having, Can you please confirm for me if you are still having these issues with your services so that we can get them resolved for you.

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Voicemail online access lost

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