Voided Checks replaced but not cleared on Bank side

Question

We have the following problem reported by the user
They have posted some checks that for some reason they were printed incorrectly 
Due to that they have voided them and replaced with new ones, Reasigning this to the same payment document used for the old ones (this leaves both checks assigned to the doc).
When viewing the information we have on the Vendor side that the line is cleared and paid. but from the Checks out account we still see it as an open item and showing the Check number of the old voided one instead of showing it cleared with the new check number.
If you have any thoughts on how this could be solve, I'll really appreciate
Regards
Luciano

Answer 1

Luciano-
How did he re-assign the checks to the same payment document? What transaction did he use? I am confused on your question.
One way to handle situations like this is, to void the check first and reverse the payment document using FBRA. This way, clearing will be reversed too and will leave the vendor item as open. You can post another check payment using F-58 and all the accounts will reflect correct check number.
Shail