VOIP over VPN need clarification

Hi,
Recently I have implemented Site-to-Site VPN between ASA and sonic wall firewall.
Problem: I can able to make call from ASA side(inside) Ip phone to sonic wall (inside) side Ip phone and vice versa and it’s ringing, But not able to hear voice. So I created VOIP over VPN configuration and applied appropriate service policy towards outside interface. But still I was not able to hear voice.
Tried below mentioned t’shot steps:
From ASA side we had two subnets (10.20.1.x/24 – Data and 10.20.2.x/24 – Voice ) and one subnet (192.168.x.x/24 ) from sonic wall side as interesting traffic ( lan to lan). When I configured site-to-site configuration on both ends my phase-1 and phase-2 came UP and can able to communicate between each other. (In interesting traffic I created two objects and bind those objects as one object-group for source i.e. ASA side lan subnet and one object for remote-Lan as destination)
My call manager is rest behind ASA and Ip phones needs to communicate from sonic wall side to inside ASA.
I can able to make call from ASA side(inside) Ip phone to sonic wall (inside) side Ip phone and vice versa and it’s ringing, But not able to hear voice. So I created VOIP over VPN configuration and applied appropriate service policy towards outside interface. But still I was not able to hear voice.
So, I done supernetting the data subnet and voice subnet into single network i.e. 10.20.x.x/16 at ASA side and applied the configuration changes (changed ACL, nonat rule, Voice QOS ACL accordingly), and I’m able to hear voice both end and I can communicate properly from ASA inside Ip phone to Sonic wall inside Ip phone and vice versa.
My question: I’m not understanding the logic how this supernetting resolved dead voice issue.
Pls clarify my question I’m bit confused on this.

It's not recommended. Although VPNs guarantee a secure pipe end-to-end, they don't guarantee latency and variations in latency (Jitter).

Similar Messages

VOIP over VPN dropp RTP protocol

We are installing a new 2911 ISR in our office and connecting with a Linksys (CISCO) RV016 VPN router. These are two small doctors offices that need to have computer, and Voip traffic over a VPN.
Currently we connect an older RV082 and the RV016 together and have NO issues with VOIP traffic. If we establish a connection with the 2911 router then we are having an issue with no voice or RTP traffic coming through. Phones will connect, and dial out, but no voice can be heard.
The First office is on a Verizon Fios Network with a MTU of 1492. The Network and servers are as follows:
Remote Office                                                                            Main Office
Linksys Spa 942 phones
               |
Netgear 10/100 POE Switch
               |                                                                        =================
Linksys (cisco) RV016 VPN                                            |          2911                 |
               |                                                                       |    POE Module Sw     |
Comcast Cable Modem                                                  -------------------------------
               |                                                                                       |          |
             VPN                                                                                VPN       |
               +=======================================+     Asterisk
                                                                                                              (Call Man)
Basically we have the Internet coming in from Gig0/0 and routing traffic to multiple outside IP addresses so we are using 3 subs in our configuration.
192.168.1.X          192.168.2.X          192.168.3.X               192.168.0.X (Remote Group)
When we connect the old routers (RV016 and RV082) VPN VOIP and Data traffic go fine.   We are using a Term Server on one end, Web Server, and the Asterisk PBX for our VOIP Call Manager.
So far we connect up the 2911 and the RV016 and have no issues with data traffic. But the VOIP is dead on the remote end. No sound. We did a Wireshark on traffic, and we are getting some 407 errors from the Astersick Host, and a unknown RTP version 1 error message. THe only thing that we had to do on the RV082 router was port forward UDP 506 and 10001 - 20000 for the traffic, and setup a access rule, but nothing else.
We are getting traffic on the 2911, but nothing else. We have excluded the 192.158.0.X traffic from the NAT so not to get into that issue, and have even tried forwarding ports but nothing seems to help. Is there a good way to route this traffic? Our bandwidth is pretty fast so I am not sure if QoS is needed, but if so it is not one of my strong areas. What is the best way to route this traffic through the VPN without loosing the RTP part of the call.

I put this line in and still not getting audio on the other end. I will be doing captures tonight from working and non working phones. I need to get this resolved. I have spent 3 weeks on this issue and I have run out of time. Should I use the DEBUG VOIP SIP command for the capture on the router? I believe this would be the best resolution to the service to see what is going on. The phones work with a RV016 and RV082 router in place. All data traffic works fine in sending and recieving calls.
I have read about all of the articles on Cisco and voip traffic. We are going to be shutting off the natting on the router to see if I can just get the voip traffic to flow. Once we get it flowing then I can work on building up the house on a stable foundation.
At this time, we are routing multiple IP addresses throught the 2911 and have IP NAT OUTSIDE on the G0/0 port and IP NAT INSIDE on the G1/0 Interface, which is a POE Switch Module in the 2911.
I know that the cisco router wants to act as a call manager, or terminate the SIP traffic on the 2911, but we have a working Asterisk box that handles all SIP traffic. If there is a way to just forward the traffic there properly, without the 2911 trying to intercept the traffic, that would be wonderful. I am looking at the possibility of creating dial-peer groups for all of the phones, but really is this needed? What is so frustrating about the whole situation is that I put in a 5 year old sub $200 router and everything works.
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VoIP over VPN won't work

Hi,
I have a Cisco ASA 5540 running 8.2(5). When I dial a phone on the other of the the VPN the first time I get a blank after it rings(i.e when the voice mail get activated ot if someone picks the phone up), however works the second and consequent times i dial.
A little background.
Two sites A and B connected via IPsec Tunnel. No problems in communication except for the VoIP issue.
A Phone in on site A(172.17.168.x) and other on site B(192.168.103.x)
SiteA and SiteB is connected via an IPsec tunnel on the Cisco ASA.
First call fails.
Second call works.
Result of a packet trace is also the same. The UDP packet get drops when tried for the first time but subsequent ones pass.
Any ideas on how to fix this?
First time
ASA5520# packet-tracer input inside udp 172.17.168.95 10000 192.168.3.103 10000
Phase: 1
Type: ROUTE-LOOKUP
Subtype: input
Result: ALLOW
Config:
Additional Information:
in   0.0.0.0         0.0.0.0         outside
Phase: 2
Type: IP-OPTIONS
Subtype:
Result: ALLOW
Config:
Additional Information:
Forward Flow based lookup yields rule:
in id=0xb13db840, priority=0, domain=inspect-ip-options, deny=true
hits=2603604, user_data=0x0, cs_id=0x0, reverse, flags=0x0, protocol=0
src ip=0.0.0.0, mask=0.0.0.0, port=0
dst ip=0.0.0.0, mask=0.0.0.0, port=0, dscp=0x0
Phase: 3
Type: NAT-EXEMPT
Subtype:
Result: ALLOW
Config:
match ip inside 172.17.168.0 255.255.255.0 outside 192.168.0.0 255.255.0.0
    NAT exempt
    translate_hits = 141, untranslate_hits = 6
Additional Information:
Forward Flow based lookup yields rule:
in id=0xb13eccf0, priority=6, domain=nat-exempt, deny=false
hits=323, user_data=0xb13ecc30, cs_id=0x0, use_real_addr, flags=0x0, protocol=0
src ip=172.17.168.0, mask=255.255.255.0, port=0
dst ip=192.168.0.0, mask=255.255.0.0, port=0, dscp=0x0
Phase: 4
Type: NAT
Subtype:
Result: ALLOW
Config:
nat (inside) 1 0.0.0.0 0.0.0.0
match ip inside any outside any
    dynamic translation to pool 1 (Public IP)
    translate_hits = 1005381, untranslate_hits = 37221
Additional Information:
Forward Flow based lookup yields rule:
in id=0xb1490078, priority=1, domain=nat, deny=false
hits=1805592, user_data=0xb148ffb8, cs_id=0x0, flags=0x0, protocol=0
src ip=0.0.0.0, mask=0.0.0.0, port=0
dst ip=0.0.0.0, mask=0.0.0.0, port=0, dscp=0x0
Phase: 5
Type: NAT
Subtype: host-limits
Result: ALLOW
Config:
nat (inside) 1 0.0.0.0 0.0.0.0
match ip inside any outside any
    dynamic translation to pool 1 (Public IP)
    translate_hits = 1005392, untranslate_hits = 37221
Additional Information:
Forward Flow based lookup yields rule:
in id=0xb14903b0, priority=1, domain=host, deny=false
hits=2728036, user_data=0xb148ffb8, cs_id=0x0, reverse, flags=0x0, protocol=0
src ip=0.0.0.0, mask=0.0.0.0, port=0
dst ip=0.0.0.0, mask=0.0.0.0, port=0, dscp=0x0
Phase: 6
Type: VPN
Subtype: encrypt
Result: DROP
Config:
Additional Information:
Forward Flow based lookup yields rule:
out id=0xb1fbe6a0, priority=70, domain=encrypt, deny=false
hits=106, user_data=0x0, cs_id=0xb1fa5bc8, reverse, flags=0x0, protocol=0
src ip=172.17.168.0, mask=255.255.255.0, port=0
dst ip=192.168.0.0, mask=255.255.0.0, port=0, dscp=0x0
Result:
input-interface: inside
input-status: up
input-line-status: up
output-interface: outside
output-status: up
output-line-status: up
Action: drop
Drop-reason: (acl-drop) Flow is denied by configured rule
Second time
ASA5520# packet-tracer input inside udp 172.17.168.95 10000 192.168.3.103 10000
Phase: 1
Type: ROUTE-LOOKUP
Subtype: input
Result: ALLOW
Config:
Additional Information:
in   0.0.0.0         0.0.0.0         outside
Phase: 2
Type: IP-OPTIONS
Subtype:
Result: ALLOW
Config:
Additional Information:
Forward Flow based lookup yields rule:
in id=0xb13db840, priority=0, domain=inspect-ip-options, deny=true
hits=2603850, user_data=0x0, cs_id=0x0, reverse, flags=0x0, protocol=0
src ip=0.0.0.0, mask=0.0.0.0, port=0
dst ip=0.0.0.0, mask=0.0.0.0, port=0, dscp=0x0
Phase: 3
Type: NAT-EXEMPT
Subtype:
Result: ALLOW
Config:
match ip inside 172.17.168.0 255.255.255.0 outside 192.168.0.0 255.255.0.0
    NAT exempt
    translate_hits = 142, untranslate_hits = 6
Additional Information:
Forward Flow based lookup yields rule:
in id=0xb13eccf0, priority=6, domain=nat-exempt, deny=false
hits=324, user_data=0xb13ecc30, cs_id=0x0, use_real_addr, flags=0x0, protocol=0
src ip=172.17.168.0, mask=255.255.255.0, port=0
dst ip=192.168.0.0, mask=255.255.0.0, port=0, dscp=0x0
Phase: 4
Type: NAT
Subtype:
Result: ALLOW
Config:
nat (inside) 1 0.0.0.0 0.0.0.0
match ip inside any outside any
    dynamic translation to pool 1 (Public IP)
    translate_hits = 1005470, untranslate_hits = 37222
Additional Information:
Forward Flow based lookup yields rule:
in id=0xb1490078, priority=1, domain=nat, deny=false
hits=1805881, user_data=0xb148ffb8, cs_id=0x0, flags=0x0, protocol=0
src ip=0.0.0.0, mask=0.0.0.0, port=0
dst ip=0.0.0.0, mask=0.0.0.0, port=0, dscp=0x0
Phase: 5
Type: NAT
Subtype: host-limits
Result: ALLOW
Config:
nat (inside) 1 0.0.0.0 0.0.0.0
match ip inside any outside any
    dynamic translation to pool 1 (Public IP)
    translate_hits = 1005479, untranslate_hits = 37223
Additional Information:
Forward Flow based lookup yields rule:
in id=0xb14903b0, priority=1, domain=host, deny=false
hits=2728365, user_data=0xb148ffb8, cs_id=0x0, reverse, flags=0x0, protocol=0
src ip=0.0.0.0, mask=0.0.0.0, port=0
dst ip=0.0.0.0, mask=0.0.0.0, port=0, dscp=0x0
Phase: 6
Type: VPN
Subtype: encrypt
Result: ALLOW
Config:
Additional Information:
Forward Flow based lookup yields rule:
out id=0xb23a5060, priority=70, domain=encrypt, deny=false
hits=1, user_data=0x202004, cs_id=0xb1fa5bc8, reverse, flags=0x0, protocol=0
src ip=172.17.168.0, mask=255.255.255.0, port=0
dst ip=192.168.0.0, mask=255.255.0.0, port=0, dscp=0x0
Phase: 7
Type: VPN
Subtype: ipsec-tunnel-flow
Result: ALLOW
Config:
Additional Information:
Reverse Flow based lookup yields rule:
in id=0xb237e278, priority=69, domain=ipsec-tunnel-flow, deny=false
hits=1, user_data=0x2040e4, cs_id=0x0, reverse, flags=0x0, protocol=0
src ip=192.168.0.0, mask=255.255.0.0, port=0
dst ip=172.17.168.0, mask=255.255.255.0, port=0, dscp=0x0
Phase: 8
Type: IP-OPTIONS
Subtype:
Result: ALLOW
Config:
Additional Information:
Reverse Flow based lookup yields rule:
in id=0xb138d7e0, priority=0, domain=inspect-ip-options, deny=true
hits=2440659, user_data=0x0, cs_id=0x0, reverse, flags=0x0, protocol=0
src ip=0.0.0.0, mask=0.0.0.0, port=0
dst ip=0.0.0.0, mask=0.0.0.0, port=0, dscp=0x0
Phase: 9
Type: FLOW-CREATION
Subtype:
Result: ALLOW
Config:
Additional Information:
New flow created with id 2676819, packet dispatched to next module
Module information for forward flow ...
snp_fp_tracer_drop
snp_fp_inspect_ip_options
snp_fp_adjacency
snp_fp_encrypt
snp_fp_fragment
snp_ifc_stat
Module information for reverse flow ...
snp_fp_tracer_drop
snp_fp_inspect_ip_options
snp_fp_ipsec_tunnel_flow
snp_fp_adjacency
snp_fp_fragment
snp_ifc_stat
Result:
input-interface: inside
input-status: up
input-line-status: up
output-interface: outside
output-status: up
output-line-status: up
Action: allow

No I haven't, but I'll call them today. That doesnt explain the VPN stopped working though, and at this point I'd rather have L2TP/IPSec working to my box at home, rather than an unencrypted session running over port 445. Appreciate the suggestion though...

Odbc connection drops after some time over vpn -- help needed

hi,
sorry to tell u that i am not able to find the right suggestion/ solution in previous posts in this forum. my problem is like this:
I am running oracle database (11g) on windows 2003 server. my oracle client (9i) is accessing database on that server. if the server is on a simple LAN, all the clients are able to login and the connection is lasting fine. recently, the server is configured in a VPN. now the clients are not able to sustain the connection for long time, the connection is getting dropped within minutes. whats the problem with VPN? even though the cluster configuration (VPN) is said to be done properly, whats going to be the problem?
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swamy.

hi,
sorry to tell u that i am not able to find the right suggestion/ solution in previous posts in this forum. my problem is like this:
I am running oracle database (11g) on windows 2003 server. my oracle client (9i) is accessing database on that server. if the server is on a simple LAN, all the clients are able to login and the connection is lasting fine. recently, the server is configured in a VPN. now the clients are not able to sustain the connection for long time, the connection is getting dropped within minutes. whats the problem with VPN? even though the cluster configuration (VPN) is said to be done properly, whats going to be the problem?
my client side application is with VC++ and using ODBC for accessing database. with oracle Net Configuration Assistant, the connection is working fine even on VPN, but when my application is trying to access the database over VPN, the connection seems to be intermoittent. please suggest me in this regard. thank you in advance.
swamy.

VOIP over broadband - with QoS?

At the moment we use Cisco 2600 routers with 256k BT kilostream connections to our stations, to provide IT and Cisco VOIP. The kilostream connections cost about ?5k/station/year.
We want to stream video for the IT, but the kilostream isn't up to it. We also have BT broadband (20:1 contention), to the station, generally between 2-8M, which costs about ?500/station/year. We can do video over that fine.
My questions are:-
1) I'd like to get rid of the expensive kilostream and just use broadband. However, we have about 10-25 VOIP phones on each station, and we keep being told that broadband could not support that, the latency is too high, the reliability too low, that it needs QoS and you can't get that with this infrastructure etc etc. Can I use Cisco VOIP over broadband to 2600 routers, would QoS work and what about the quality/reliability? If it is possible, any hints as to how?
2) As an alternative, I was wondering if I could have both kilostream and broadband connected to the back of my 2600 and have different services going over the two connections (eg voice over kilostream and IT over broadband)? And if so, maybe I could have failover from one to another? Can I do this, and if so, any ideas how?
I don't know if it helps, but we normally terminate our broadband IPSEC VPNs on our WatchGuard firewall, although we do also have a Microsoft ISA firewall that we could use instead.
Any help you are able to offer would be very gratefully received.
Regards
Eric

At the moment we use Cisco 2600 routers with 256k BT kilostream connections to our stations, to provide IT and Cisco VOIP. The kilostream connections cost about ?5k/station/year.
We want to stream video for the IT, but the kilostream isn't up to it. We also have BT broadband (20:1 contention), to the station, generally between 2-8M, which costs about ?500/station/year. We can do video over that fine.
My questions are:-
1) I'd like to get rid of the expensive kilostream and just use broadband. However, we have about 10-25 VOIP phones on each station, and we keep being told that broadband could not support that, the latency is too high, the reliability too low, that it needs QoS and you can't get that with this infrastructure etc etc. Can I use Cisco VOIP over broadband to 2600 routers, would QoS work and what about the quality/reliability? If it is possible, any hints as to how?
2) As an alternative, I was wondering if I could have both kilostream and broadband connected to the back of my 2600 and have different services going over the two connections (eg voice over kilostream and IT over broadband)? And if so, maybe I could have failover from one to another? Can I do this, and if so, any ideas how?
I don't know if it helps, but we normally terminate our broadband IPSEC VPNs on our WatchGuard firewall, although we do also have a Microsoft ISA firewall that we could use instead.
Any help you are able to offer would be very gratefully received.
Regards
Eric

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2. VPN established and CIPC optimised for low bandwidth un-checked
3. Over the same VPN the CIPC phone can leave a voicemail
4. Over the same VPN the Jabber client gets fast busy once forwarded to voicemail
5. Voicemail environment is Exchange-UM over SIP trunk
6. SIP trunk is assigned a Device Pool, that is assigned to a region that all other regions communicate G.711 to
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We have been getting the exact same thing for almost a year now... since switching to FiOS Digital Voice in May of last year! Every time I call in to report it they 'escalate' the issue but it never gets resolved. The problem seems to be in the initial connection. Most of the time it works fine but, several times a month, after I call to get messages and it starts to play the new message it goes dead and I get the busy signal. I get the same message when I call back: “I’m sorry – that account is in use at this time. Please try again later!” I have even called in with my cell phone and get the same message! I HAVE EVEN used the Internet to see if I could get my messages and, when I hit Play, I get a pop-up saying: “Your Voice Mail box is currently in being accessed; please try again later. If the problem continues, please contact our Customer Support Center at 1-888-553-1555. We apologize for any inconvenience.” This is obviously a software bug that Verizon has no clue on how to troubleshoot OR fix!!! I wonder how many people have the problem and just don’t bother reporting it because of the hassle? When it first started happening they destroyed my entire mailbox and I had to re-enter the complete mailbox setup again – 3 times!!! NEVER let them talk you into that!!! It’s their problem and they need to fix it!!!!!!! I wish I could go back to the ‘normal’ voicemail we originally had… they want hundred$ to switch back because I’d be breaking my #$@%^&* contract! Good luck if you have Verizon………

DNS over VPN

Hi community,
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Please help!

Rather than dnsmasq and openwrt, I'd look at the DNS server here.
My guess here would be that the DNS configuration is invalid, or the domain name incorrect, or such.
For a simple split-brain, you'll have one forward zone with your local Mac OS X Server box as the DNS server, and one (created for you) reverse DNS zone. And you'll be using a unique domain name or (far better) a publicly-registered DNS domain. But this smells like a DNS error.
Post the +dig -x+ of the IP address on your LAN, and the +dig host+ and +dig host.example.com+ of the domain name on your LAN. And given this DNS information is either public or is behind a firewall and thus accessible only via VPN, please post the real data rather than masked data.

CUPC Over VPN

We resolved a VPN issue that was preventing us to be able to log in to CUPC over VPN. I am now able to log in, I can see my buddy list and their status, however the CUPC status in the bottom of the window is listed as "Offline (No Network)".
Server Health:
Logon Server: Not Connected - Disconnected
Phone Config: Downloaded
Presence: Connected
Desk Phone: Not Connected
Softphone: Not Active
Voicemail: Connected
Secure Messaging: Not Connected - Server Unreachable
LDAP: Not Available - Server Unreachable
What could be causing some of the servers to be connected while others are disconnected? We are running Microsoft ISA VPN.

This is likely an ISA VPN configuration issue. CUPC creates separate connections to each system. For example, voicemail is an IMAP or secure IMAP connection, presence is a SIP connection, desk Phone is CTI, etc. All traffic is not tunneled through CUPS.
You will need to troubleshoot the individual protocols to understand why Microsoft's VPN product is not properly transproting them. A good place to start would be attempting telnet connections from the VPN-connected machine to the locations specified in the relavent profile on CUPS. Example: Can you telnet to your LDAP server's port as defined in CUPS?

Voice over vpn-call not completing

Hi folks,
I got a problem,where with voice over vpn. So far my voip calls were running purely on shared IP internet. Today we had tried to make two side a vpn site-to-site tunnel and send traffic thru.vpn is working. (md5,des)
The problem We faced is when i dial a number, the other side party's phone rings for 6-8 seconds and the call gets disconnected.Whether or not the called party answers the call gets disconnected after 6-8 secs. Iam not getting any ring back, while actually other side phone rings. No voice is going thru.
my network is normalpbx--to--Cisco3800 to--Pix--to--QuintumGateway
isdn debug shows Cause code18-no user responding.
help me on this...

Hi,
can you provide configurations of the voice gateway and pix.
Anyway my best guess is the PIX:)
Check timers, check security policies.

Jabber 9.5 phone service not registering over VPN

TCT devices register fine over Any Connect VPN until I upgraded to 9.5!
After upgrade IM/P and Voice Mail services connect successfully over VPN but phone service indicates it fails to get configuration from server.
Everything works locally. Any ideas what might have changed with 9.5 release that would impact ASA config!

We've come across this issue also except ours is different we can't even login. Just says username or password is invalid.
Works ok on corporate wifi
Does not work on anyconnect over internet wifi.
Does not work on anyconnect over 3G cellular data network.
I can see it connects to the TFTP server pulls the XML files down connects to each CUP server in HA but both return wrong username and password.
-- 2013-11-06 17:33:30.594 ERROR [6dee000] - [JabberWerx][log] [CupSoapCli]: login cup failed, reason: Wrong username/password
-- 2013-11-06 17:33:30.598 ERROR [3c04618c] - [JabberWerx][log] [LoginMgr]: CLoginCup::OnLoginFailed, -1, Wrong username/password
-- 2013-11-06 17:33:30.599 ERROR [3c04618c] - [JabberWerx][log] [assert]: /Users/jingwliu/depot/jwcpp/branches/s201301mobile/jwcpp/LoginMgr/LoginContext.cpp(940): CacheCupServer, ASSERT(!"CacheCupServer() not implemented.") failed!
-- 2013-11-06 17:33:30.600 INFO [3c04618c] - [JabberWerx][log] [LoginMgr]: OnStateChanged CLoginStop::OnStateChanged
-- 2013-11-06 17:33:30.601 INFO [3c04618c] - [JabberWerx][log] [LoginMgr]: conn, canceled due to no needs. supposed:0, signning-on:0, signed-on:0
-- 2013-11-06 17:33:30.601 ERROR [3c04618c] - [JabberWerx][log] [LoginMgr]: login, OnError, 10
-- 2013-11-06 17:33:30.602 ERROR [3c04618c] - [JabberWerx][log] [JabberWerxCPP]: JWLoginSink::OnError, lerr:10
-- 2013-11-06 17:33:30.602 INFO [3c04618c] - [csf-unified.imp.Login][OnLoginError] ****************************************************************
-- 2013-11-06 17:33:30.602 INFO [3c04618c] - [csf-unified.imp.Login][OnLoginError] OnLoginError: LERR_CUP_AUTH: <10>. data: 0
-- 2013-11-06 17:33:30.603 INFO [3c04618c] - [csf-unified.imp.Login][OnLoginError] **************************************************************** -- 2013-11-06 17:33:30.594 ERROR [6dee000] - [JabberWerx][log] [CupSoapCli]: login cup failed, reason: Wrong username/password
-- 2013-11-06 17:33:30.598 ERROR [3c04618c] - [JabberWerx][log] [LoginMgr]: CLoginCup::OnLoginFailed, -1, Wrong username/password
-- 2013-11-06 17:33:30.599 ERROR [3c04618c] - [JabberWerx][log] [assert]: /Users/jingwliu/depot/jwcpp/branches/s201301mobile/jwcpp/LoginMgr/LoginContext.cpp(940): CacheCupServer, ASSERT(!"CacheCupServer() not implemented.") failed!
-- 2013-11-06 17:33:30.600 INFO [3c04618c] - [JabberWerx][log] [LoginMgr]: OnStateChanged CLoginStop::OnStateChanged
-- 2013-11-06 17:33:30.601 INFO [3c04618c] - [JabberWerx][log] [LoginMgr]: conn, canceled due to no needs. supposed:0, signning-on:0, signed-on:0
-- 2013-11-06 17:33:30.601 ERROR [3c04618c] - [JabberWerx][log] [LoginMgr]: login, OnError, 10
-- 2013-11-06 17:33:30.602 ERROR [3c04618c] - [JabberWerx][log] [JabberWerxCPP]: JWLoginSink::OnError, lerr:10
-- 2013-11-06 17:33:30.602 INFO [3c04618c] - [csf-unified.imp.Login][OnLoginError] ****************************************************************
-- 2013-11-06 17:33:30.602 INFO [3c04618c] - [csf-unified.imp.Login][OnLoginError] OnLoginError: LERR_CUP_AUTH: <10>. data: 0
-- 2013-11-06 17:33:30.603 INFO [3c04618c] - [csf-unified.imp.Login][OnLoginError] ****************************************************************
I've opened a support call with our vendor.

IP phone CP7911G over VPN

Hi,
is there voice problem with CP7911G over VPN? I have a CP7911G that works fine on my network, but when i call another extension on VPN, i hear some noise during the call.

Tomcat port needs to be manually modified per following instructions:
1. Change the http port in server.xml file in \conf
value="org.apache.tomcat.service.http.HttpConnectionHandler"/>
value="8088"/> <---------- Change this to 80
2. Restart Tomcat from Windows Service Control Manager
3. Change the Cisco IP Phone Services URL's Port to 80 or remove the port from the url.
For instance,
http://:8088/ipphone/jsp/sciphonexml/IPAgentInitial.jsp
to
http:///ipphone/jsp/sciphonexml/IPAgentInitial.jsp
4. Change the URL authentication parameter is applicable. This required IPPhone to be reset via the power cord.
For instance,
http://:8088/ipphone/jsp/sciphonexml/IPAgentAuthenticate.jsp
to
http:///ipphone/jsp/sciphonexml/IPAgentAuthenticate.jsp

VPN - can't access internet over VPN

Hi,
I have an issue with VPN.
For my work I need to be able to log into my office network remotely and then access remote desktop connection from within my work network.
This won't work unless I am accessing the internet from inside the VPN.
I have got this working on a PC, just had to select "Use default gateway on remote network" and now when I access the VPN on a windows laptop I am accessing the internet over the VPN.
When I connect to the VPN on the Mac I can access the network, email server, file servers etc, but can not access the internet through the VPN.
I have tried:
- changing the service order
- ticking and unpicking the send all traffic over VPN setting
I can get to the point where I can access my work network over the VPN while also accessing the internet over my wifi but cannot get it so I can access the internet over the VPN connection. It is a PPTP VPN.
Does anyone know how I get my Mac to use the default gateway on the remote network?

If this server is behind a (NAT-) router you need to turn on "ipforwarding only" in Server Admin NAT configuration otherwise the server wont route packets beyond it's subnet.

Not able to connect remote oracle database over VPN

I can not connect remote oracle database over VPN. tnsping is ok and it shows the server information of remote database. i can also telnet the 1521 port of remote database server. I can connect the same server when it is located in the same LAN. Please help me out this is very urgent.

6b6c669e-6baa-45c4-a6dc-444aef2d5e7a wrote:
I can not connect remote oracle database over VPN. tnsping is ok and it shows the server information of remote database. i can also telnet the 1521 port of remote database server. I can connect the same server when it is located in the same LAN. Please help me out this is very urgent.
First, this is a forum of volunteers. There is no "urgent" here.
"Urgent" means one of two things -
1) people are dying, or
2) you have a customer-facing, revenue-producing production system that is down.
(And to get some perspective on the second case, keep the first in mind.)
For the first, you call whatever civil emergency service seems appropriate.
For the second, you open an SR with Oracle - which requires a paid-up support contract. For *them* to consider your problem "urgent", you will need to demonstrate that your problem falls under item #2. I seriously doubt your problem fits that criteria.
You don't have a support contract? Now you know the exact dollar figure that your company places on the data.
That said, you need to understand a few things about your specific problem,
First, port 1521 is only used by the listener to accept a connection request. Once it gets that request (and finds that it is for a service (sid) that it knows about, it will fork a server process and tell the requesting client that it can communicate with that server process over some other port .. a randomly chosen port number in the "high" range. It could be your vpn is blocking that other port, whereas your internal firewall is not.
But this is just an educated guess since I cannot find "can not connect remote oracle database over VPN" in any error message manual. If you had mentioned the VPN along with an actual oracle error message we could be much more precise in our diagnoses and recommendations.
---- edit 22 Sep
It occurred to me that I just assumed you were using the same client machine in both cases ... a laptop that you use both at work (local network) and home (vpn). If that assumption is false, there are probably problems with your tns setup on the home (vpn) machine.
But again, it would be much easier to help if you gave us an actual error message.

EJB transaction hanging over VPN connection

EJB transaction hanging over VPN connection
I am trying to diagnose a problem that only occurs when I am doing testing from home and connected via VPN to work.
We are using WL 10.3. Our clusters are setup to communicate via multicast. We have a stateless session bean that uses many different resources (Sybase DB, other EJBs, Sonic JMS). I have a local EJB on my home network that I am testing and it connects with other EJBs and resources on my corporate network. While I don't think it is related to the problem, there is a cluster of the same EJB I am trying to test deployed to my corporate environment. i.e. I am testing ResetService EJB and there is a deployed domain cluster of several ResetService EJBs in the environment I am connecting to. My local server and admin domain are named differently than the one deployed and my local ejb shouldn't try to connect to the cluster in the environment.
When I make a call into my local ejb everything seems to work as expected until it gets to the commit part of the transaction (after my ejb returns). At this point the executing thread hangs at the following location
"[STUCK] ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)'" daemon prio=2 tid=0x2e8cb400 nid=0x22fc in Object.wait() [0x3031f000]
   java.lang.Thread.State: TIMED_WAITING (on object monitor)
        at java.lang.Object.wait(Native Method)
        - waiting on <0x091a4b18> (a weblogic.transaction.internal.ServerTransactionImpl)
        at weblogic.transaction.internal.ServerTransactionImpl.globalPrePrepare(ServerTransactionImpl.java:2130)
        - locked <0x091a4b18> (a weblogic.transaction.internal.ServerTransactionImpl)
        at weblogic.transaction.internal.ServerTransactionImpl.internalCommit(ServerTransactionImpl.java:266)
        at weblogic.transaction.internal.ServerTransactionImpl.commit(ServerTransactionImpl.java:233)
        at weblogic.ejb.container.internal.BaseRemoteObject.postInvoke1(BaseRemoteObject.java:621)
        at weblogic.ejb.container.internal.StatelessRemoteObject.postInvoke1(StatelessRemoteObject.java:60)
        at weblogic.ejb.container.internal.BaseRemoteObject.postInvokeTxRetry(BaseRemoteObject.java:441)
        at advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean_shnf9c_EOImpl.resetTradeByRate(ResetTradeServiceBean_shnf9c_EOImpl.java:1921)
        at advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean_shnf9c_EOImpl_WLSkel.invoke(Unknown Source)
        at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:589)
        at weblogic.rmi.cluster.ClusterableServerRef.invoke(ClusterableServerRef.java:230)
        at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
        at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
        at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)This thread is obviously waiting for a notification from some other thread but it is unclear what exactly it is waiting for. This only seems to happen when I am connected via VPN because when I try this same setup connected directly to my corporate network at work it works fine.
I connected w/ debugger and tried to dig. Some interesting observations I see are.
1) The ServerTransactionImpl object that is hanging has a 'preferredHost' of a different machine on my corporate network. It is an EJB that my service got some information from but it wasn't involved in any create, update, or delete aspects of the tran so in theory it shouldn't be part of it. Does anyone know what exactly this peferredHost attribute is signifying? I also see this same remote ejb server reference defined in a ServerCoordinatorDescriptor variable.
2) I also sometimes see other XA resources (JMS) with this ServerTransactionImpl that point to references of resources that live on other machines on my corporate network (not my local ejb). This doesn't always seem to be the case though.
VPN will definetly block multicast packets from the corporate env back to my machine. I don't think it works from my machine to the corporate env machines either.
I also have two IPs when connected over VPN. One for my local home network and one given to me by my VPN client. I have setup my local WL server to listen on the VPN client provided IP which the corporate machines should be able to resolve and send TCP message over.
This definetly seems to be transaction related because when I remove the tran support from my ejb things work as expected. The problem is I need to test within the transaction just like it runs in a deployed environment so this isn't really a fix.
My theory: My local test WL EJB is waiting for a communication from some other server before it can commit the tran. This communication is blocked due to my VPN connection. I just don't know what exactly it is trying to communicate and how to resolve if that is in fact the problem. I thought about looking into unicast rather than multicast for cluster communication but in my mind that doesn't come into play here because I am not deploying a local cluster for my EJB and I thought multicast was just used for inter-cluster communication.
I also saw some docs talking about resources need to be uniquely named when inter-domain communication is performed (http://docs.oracle.com/cd/E13222_01/wls/docs81/ConsoleHelp/jta.html#1120356).
Anyone have any thoughts on what might be going on?
Here is some log output from my local WL instance:
Servers in this output--
My test Server - AdminServer+10.125.105.14:7001+LJDomain+t3
Server in env I read data from during ejb method call - TradeAccessTS_lkcma00061-1+171.149.24.240:17501+TradeSupportApplication2+t3
Server in env I read data from during ejb method call - MesaService_lkcma00065-1+171.149.24.244:17501+MESAApplication1+t3
Server in env I read data from during ejb method call - DataAccess_lkcma00055-0+171.149.24.234:17500+AdvantageApplication1+t3
Server in env I read data from during ejb method call - DataAccess_lkcma00053-6+171.149.24.232:17506+AdvantageApplication1+t3
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606895> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: ServerTransactionImpl.commit()>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606895> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: TX[BEA1-0005C168CCCC337F43A8] active-->pre_preparing>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606896> <BEA-000000> <SC[LJDomain+AdminServer] active-->pre-preparing>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606896> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: before completion iteration #0>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606896> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: Synchronization[weblogic.ejb.container.internal.TxManager$TxListener@11b0cf9].beforeCompletion()>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606897> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: Synchronization[weblogic.ejb.container.internal.TxManager$TxListener@11b0cf9].beforeCompletion() END>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606898> <BEA-000000> <SC[LJDomain+AdminServer] pre-preparing-->pre-prepared>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606898> <BEA-000000> <SC[TradeSupportApplication2+TradeAccessTS_lkcma00061-1] active-->pre-preparing>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606898> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: delist weblogic.jdbc.wrapper.JTSXAResourceImpl, TMSUSPEND, beforeState=new, startThread=null>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606898> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: delist weblogic.jdbc.wrapper.JTSXAResourceImpl, afterStatenew>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606899> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: sc(TradeAccessTS_lkcma00061-1+171.149.24.240:17501+TradeSupportApplication2+t3+).startPrePrepareAndChain>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606900> <BEA-000000> <SC[TradeSupportApplication2+TradeAccessTS_lkcma00061-1] pre-preparing-->pre-preparing>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606902> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: delist weblogic.jdbc.wrapper.JTSXAResourceImpl, TMSUSPEND, beforeState=new, startThread=null>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606903> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: delist weblogic.jdbc.wrapper.JTSXAResourceImpl, afterStatenew>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTANaming> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606903> <BEA-000000> <SecureAction.runAction Use Subject= <anonymous>for action:sc.startPrePrepareAndChain to t3://171.149.24.240:17501>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278606903> <BEA-000000> <PropagationContext: Peer=null, Version=4>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278606904> <BEA-000000> < +++ otherPeerInfo.getMajor() :: 10>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278606904> <BEA-000000> < +++ otherPeerInfo.getMinor() :: 3>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278606904> <BEA-000000> < +++ otherPeerInfo.getServicePack() :: 1>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278606905> <BEA-000000> < +++ otherPeerInfo.getRollingPatch() :: 0>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278606905> <BEA-000000> < +++ otherPeerInfo.hasTemporaryPatch() :: false>
####<Mar 20, 2012 4:23:26 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <BEA1-0005C168CCCC337F43A8> <> <1332278606905> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: waitForPrePrepareAcks AdminServer+10.125.105.14:7001+LJDomain+t3+=>pre-prepared TradeAccessTS_lkcma00061-1+171.149.24.240:17501+TradeSupportApplication2+t3+=>pre-preparing MesaService_lkcma00065-1+171.149.24.244:17501+MESAApplication1+t3+=>active DataAccess_lkcma00055-0+171.149.24.234:17500+AdvantageApplication1+t3+=>active DataAccess_lkcma00053-6+171.149.24.232:17506+AdvantageApplication1+t3+=>active>
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Then eventually I get timeout errors like below in log
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789379> <BEA-000000> < +++ otherPeerInfo.getMajor() :: 10>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789380> <BEA-000000> < +++ otherPeerInfo.getMinor() :: 3>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789380> <BEA-000000> < +++ otherPeerInfo.getServicePack() :: 1>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789381> <BEA-000000> < +++ otherPeerInfo.getRollingPatch() :: 0>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789382> <BEA-000000> < +++ otherPeerInfo.hasTemporaryPatch() :: false>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789382> <BEA-000000> < +++ Using new Method for reading rollback reason....>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTANaming> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789383> <BEA-000000> <RMI call coming from = TradeSupportApplication2>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTANaming> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789384> <BEA-000000> <SecureAction.stranger Subject used on received call: <anonymous> for action: startRollback AUTHENTICATION UNDETERMINABLE use SecurityInteropMode>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789385> <BEA-000000> <PropagationContext.getTransaction: tx=null>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789385> <BEA-000000> <PropagationContext.getTransaction: xid=BEA1-0005C168CCCC337F43A8, isCoordinator=true, infectCoordinatorFirstTime=false, txProps={weblogic.transaction.name=[EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)], weblogic.jdbc=t3://171.149.24.240:17501}>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789391> <BEA-000000> < +++ looking up class : weblogic.transaction.internal.TimedOutException :: in classloader : java.net.URLClassLoader@15e92d7>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789397> <BEA-000000> < +++ looking up class : weblogic.transaction.TimedOutException :: in classloader : java.net.URLClassLoader@15e92d7>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789398> <BEA-000000> < +++ looking up class : java.lang.Exception :: in classloader : java.net.URLClassLoader@15e92d7>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789398> <BEA-000000> < +++ looking up class : java.lang.Throwable :: in classloader : java.net.URLClassLoader@15e92d7>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789402> <BEA-000000> < +++ looking up class : [Ljava.lang.StackTraceElement; :: in classloader : java.net.URLClassLoader@15e92d7>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789403> <BEA-000000> < +++ looking up class : java.lang.StackTraceElement :: in classloader : java.net.URLClassLoader@15e92d7>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTAPropagate> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789404> <BEA-000000> < +++ converted bytes to rollback reason : weblogic.transaction.internal.TimedOutException: Timed out tx=BEA1-0005C168CCCC337F43A8 after 30000 seconds>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789404> <BEA-000000> <Name=[EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)],Xid=BEA1-0005C168CCCC337F43A8(21880283),Status=Marked rollback. [Reason=weblogic.transaction.internal.TimedOutException: Timed out tx=BEA1-0005C168CCCC337F43A8 after 30000 seconds],numRepliesOwedMe=0,numRepliesOwedOthers=0,seconds since begin=502,seconds left=29497,activeThread=Thread[[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)',5,Pooled Threads],XAServerResourceInfo[weblogic.jdbc.wrapper.JTSXAResourceImpl]=(ServerResourceInfo[weblogic.jdbc.wrapper.JTSXAResourceImpl]=(state=new,assigned=none),xar=null,re-Registered = false),SCInfo[LJDomain+AdminServer]=(state=pre-prepared),SCInfo[TradeSupportApplication2+TradeAccessTS_lkcma00061-1]=(state=pre-preparing),SCInfo[MESAApplication1+MesaService_lkcma00065-1]=(state=active),SCInfo[AdvantageApplication1+DataAccess_lkcma00055-0]=(state=active),SCInfo[AdvantageApplication1+DataAccess_lkcma00053-6]=(state=active),properties=({weblogic.transaction.name=[EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)], weblogic.jdbc=t3://171.149.24.240:17501}),OwnerTransactionManager=ServerTM[ServerCoordinatorDescriptor=(CoordinatorURL=AdminServer+10.125.105.14:7001+LJDomain+t3+, XAResources={LJDomain.AdminServer.JMSXASessionPool.advantage.jms.queue.sonicConnectionFactory, LJDomain.AdminServer.JMSXASessionPool.advantage.jms.topic.sonicConnectionFactory, WLStore_LJDomain__WLS_AdminServer, WSATGatewayRM_AdminServer_LJDomain},NonXAResources={})],CoordinatorURL=AdminServer+10.125.105.14:7001+LJDomain+t3+) wakeUpAfterSeconds(60)>
####<Mar 20, 2012 4:26:29 PM CDT> <Debug> <JTA2PC> <F68B599F56D71> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1332278789406> <BEA-000000> <BEA1-0005C168CCCC337F43A8: [EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]: setProperty: weblogic.transaction.name=[EJB advantage.tradesupport.rates.resets.ejb.ResetTradeServiceBean.resetTradeByRate(java.lang.Long,java.util.Set,java.lang.String,java.lang.String,boolean,advantage.common.service.context.ServiceContext)]>

Hello asirigaya,
MSDTC configure does not belong to this forum, this forum topic is "Discuss client application development using Windows Forms controls and features."
I didn't see MSDN has this kind of forum so I will help you move this case to "Where is the forum for"
Regards,
Barry Wang
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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BPC NW 10.0 - Over VPN connection, can't launch Excel add-in - can't download/install Office EPM add-in

Dear All,
I am facing a serious problem in BPC 10.0 NW version.
I am using Windows 8.1(64 bit) and Firefox Version 30. And, trying to access BPC 10.0 web over VPN connection.
After establishing VPN connection, I am able to login to BPC web. But, the landing page shows only the Admin link. It is not showing other links to laucnh Excel, Word, Powerpoint. Instead, as usual, There is a button(Install) to Install EPM office addin.
When I clicked the Install button, download just stops immediately, showing the byte size as ZERO. I believe since I have established VPN connection, it is not letting me to go to the Internet to download the EPM office addin. It sounds logical. But, I need to resolve this i.e. I should be able to launch Excel interface from the BPC web(web interface). This issue is eating my time.
I am getting the same result for IE 11.0 and Chrome 35.0 version browser as well.
Pls. note that, I am able to launch Excel DIRECTLY from the machine and establish connection to BPC web and everything works fine here.
Pls. help to resolve this.
Thank you.
Regards,
Peri

Hi Peri,
I just wanted to know if you resolved the issue since I've been also getting the same issue and it's eating lots of time .. :-(
Could you please share the solution if it's now working fine?
Regards,
Rachal

VOIP over VPN need clarification

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