VOIP phone and problems

You have probably heard this many times : I have bought a VOIP usb phone. The cd comes with a program to download Skype and Skypemate. When I activate Skype and Skypemate, skypemate does not recognize that Skype is working, therefore the features on my USB phone will not work i.e. the use of the dialpad and other buttons.
I bought the USB Wireless Phone model 3J-W1D, generic I know, shame shame, but I just want to know if there is any way I can make my phone work properly.
I have tried downgrading to skype 5.0.0.152 and skype 4.0.0.226 and thier captable skypemates, but with no success. So I was wondering if there is hope, or have I reached VOIP Hell....
Sincerely,
Breen Patterson

Breen2099 wrote:
Working on that, it took me a while to figure out what company made it. There is no support on the company's page, but I e-mailed them... Will skypemate ever return?
No news that I am aware of on that.
About Me You can also use a IP Camera as your camera for Skype video Example Instructions

Similar Messages

VOIP phone and airport express

I've been trying to use my old airport express as a remote access point to connect a VOIP phone to my Airport Extreme network. These are both older airports, "pre-N" and from what I've read here, what I'm trying to do won't work.
So, the question is, can I use the new Airport Express(N) to connect the VOIP phone to a Time Capsule(N)? If so, how do I set up the Express? The VOIP phone uses ethernet, and currently works through the LAN on port on my current airport base station.
Thanks.

I've use Netgear adapters and a no name brand from DirectTV. Linksys has them, probably D-Link as well. Best Buy will have several to choose from. About $100-150 for a pair.
Now, your question about whether the "g" Express could deliver an ethernet signal. In normal operation, no. But, if the TC and Express were both configured as part of a WDS (Wireless Distribution Network), the ethernet port becomes active in that event. But...you lose half of the bandwidth on your wireless network. WDS is difficult to configure as well.
The newer Express(n) is much simpler to configure and you won't have the big bandwidth penalty with the "extend a wireless network" setup.
Depending on how your wireless signal strength looks in the office, this will work. But, keep in mind there are far more problems with wireless drops, interference issues, etc. The boards are alive with these types of problems.
I think if it were me, (and this was my business phone), I would go with the ethernet powerline adapters, but make sure you get a return for refund privilege...just in case.

New C6-01 user/phone and problem with backup/resto...

Hello everyone.
I recently purchased a new C6-01 (and first-time Nokia owner) and having trouble with getting maps restored onto a new 32GB uSDHC card and need some help.
It is my understanding that I can backup and restore all my phone contents and settings to a new memory card using Nokia Suite. So what I did is performed a complete backup using Nokia Suite, ejected the old uSD card (that came with the phone), put in the new uSD card that I had purchased and format it, then performed a complete restore to the phone and the new memory card.
During the restore, I saw errors on the phone display that said something like disk write error and gave me the option of stop or retry. I hit the retry a few times and still getting the error. Thinking it may be a bad uSD card, I returned/exchanged for another identical one. With the 2nd new card, I still get the same error message so I rebooted the phone and ran restore again but this time instead of restore everything all at once, I selected a few items at a time and eventually got everything restored, at least without errors this time.
When I ran maps after the restore, it told me that I needed to download the maps, and when I tried to download it thru a WiFi connection (at my house), I keep getting Disk error - cannot complete write. Retry or data will be lost. At this point if I run Files, it will show drive E but not any free space number (and selecting it will show free space not available). A reboot will bring back drive E and show 29.4GB free. So I am completely stumped at this point and believe that for whatever the reason I can not get maps loaded onto a non-Nokia-provided memory card.
I am running Nokia Suite 3.5.34 on WIndows XP w/SP3. The new 32GB uSDHC card is a class 4 card made by Sandisk. The phone is running the Belle Refresh v111.040.1511 dated 7/28/2012. Map version: v3.09 12wk20 b01-MW OpenGL MN-Map version 0.2.46.103
Sorry for the large amount of information posted here, but I wanted to provide enough details for you to look at. Please feel free to ask for more information and thank you in advance for your help.
Bill

yes I reformatted the card, and after it was finished, I ran Maps. When it told me I need to download the maps (and gave me 3 options), I exited and connected the phone to my computer, browsed and deleted the cities folder and the qf file. Waited a little bit and reran Maps. This time I used the WiFi connection from the phone to download.
I gave me an error when I tried to download the entire USA maps, so I selected Texas and Pennsylvania state maps. Those downloaded ok. Next when I tried to download New Jersey, it started a little bit and the disk error message came up again so I hit stop. Ran Files and saw the memory card is grayed-out (did not indicate and free space), I know the same problem is happening again.

Recommendation needed for VOIP phone and apple extreme

I have been with Packet 8 phones for a few years, but they say their phones have problems with Apple Extreme which I just bought.
So I need to change companies. Anyne have some good recommendations so I don't have to go through this again? Torture. thanks!

I'd like to "piggyback" on this question. I have the original "family share" plan, (almost 10 years now) I had the only smartphone going back to the Blackberry Curve when that was the "thing" many years ago, so I still have unlimited data on my Razr Maxx. I recently got my wife her first smartphone, with the 2GB plan, last month she used it mostly at home on wifi so she used 0GB my bill which includes a standard phone which was used by my daughter and I'll cancel to reduce my bill, which is now $183. As I look at the shared data plan for even 4GB, (I'm a pretty heavy user with no wifi at work) it would be $180 plus tax. Seems like I'm better off where I am canceling the odd phone will save me what $30 a month?
Less than I could get on any shared data plan that would cover my usage and her minimal data use. BTW, I have unlimited taxt, she has 250 for $5 a month that she never goes over, and we hvae 700 shared minutes which we haven't come near even when there were 3 of us calling. Any suggestions will be welcome!
thanks,
Joel

VOIP phone connection problem

I have been using a Verizon dry loop DSL and VOIP (VYLMedia) for my phone for about two years. About one year ago (with no equipment change) the call would temporarily drop and then reconnect. This was a hindrance but at least you could talk. The past couple of months the frequency of dropping out during a call as about every 3 sec and I cannot carry on a conversation this way. I was told by my VOIP provider, 1-VOIP, that this is called jitter.
I have been working with the tech rep for over a week now and we cannot get it resolved. I have a Westell Versalink 327W wireless router (Verizon) and a Linksys SPA2102-R phone adaptor from 1-VOIP. He did alot of tweaking to no avail. He sent me a new phone adaptor this morning and that didn't help.
After this morning's tweaking session this is what he told me:
You are currently being registered on 50484 to our system, which can indicate that your ISP and/or equipment is blocking the proper authentication and registration on the appropriate ports.
You will need to forward the following ports to the phone adapter in order to have consistent phone quality as well as incoming phone calls:
5060-5160 UDP
10,000 – 20,000 UDP
You can still obtain this configuration with the proper ports forward which will ensure you have consistent and proper voice quality.
Using a link I found in this forum I tested the quality of line for speed and jitter. It showed 0.0mg jitter and no packet loss. The MOS score was 3.9. Upload: 738Download: 2.8
I am now thoroughly confused and have no idea how to get this resolved. Any takers?

Obviously the line is transferring data as it should. Do the following:
Log into the Westell at http://192.168.1.1/ using one of the following login credentials:
admin/password
admin/password1
admin/admin
admin/admin1
From there, go to System Monitoring, click on Advanced Monitors, and then choose Transceiver Statistics. From there, close the Transceiver Statistics page and then visit the System Logging section. Select the "All" log and post up the contents of that log. If you get an error about the post being too lengthy, use http://pastebin.com/ to post the log by providing the URL of your paste.
Next, go to the Firewall section of the Westell and ensure the Firewall is not by any chance enabled. If it is enabled, disable it by selecting "No Security."
========
The first to bring me 1Gbps Fiber for $30/m wins!

New Contacts on the Phone, and problem syncing with Outlook.

I have an iPhone4 with the iOS5 software. I recently did a sync with my phone (regular sync using iTunes and not iCloud). I had added some new contacts to my phone, but after the sync was complete, the contact was removed from my phone. I assume because it was not added to my Outlook contacts first. Is there a setting in iTunes that will add contacts that are only on my phone to my Outlook contacts? I don't want to have to keep adding all my contacts in two places just so I have them as a backup.

Hi and Welcome to the forums..
Have you tried a 'One way Sync' coming from the device to the computer only?
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

VOIP Phone "HOLD" Problems

Today the office received an important call for Provost Bain. The caller was placed on hold. At this point, Provost Bain was unable to pick up the call for more than 30 - 45 seconds. Everyone in the office tried to pick up the line that was placed on hold (at different times of course) and were unable to do so. This apparently is a major concern and is not working for us. We have tried to adjust to this...but it has become frustrating to us all. We really need to remedy this problem.

Are you trying to retrieve a call which is placed on hold or has it been parked? When a call is parked, it cannot be retrieved from hold from the Parked Calls window. I only suspect it to be a parked call.
Check out this document for more details.
Using the Parked Calls Window to Perform Call-Control Tasks
http://www.cisco.com/en/US/products/sw/voicesw/ps555/products_user_guide_chapter09186a008011b2c6.html#xtocid3

Voip phone\ BT Broadband softphone rings too quiet...

Hi all
I have a Sogatel Voip phone and the BT broadband talk softphone.
Here is some information on my internet connection.
Connection type Wireless
Wireless Adapter Buffalo Nfinity
Network provider BT Broadband
Router BT Home Hub 2
Encryption type WPA2
Internet browsers in use Chrome and Firefox
Firewall used Zonealarm
The router is in another room but is not too far away.
Signal strength: excellent, 5 bars.
Speed it connects at: 130 Mbps
The connection is generally fine but It rings too quietly. Can anybody help me turn the volume and make it ring loudly because I don't know how to do this.
Thanks in advance.

You are currently in a 10 day line training period the important thing now is not to manually restart your hub and let the exchange equipment find you best speed and stability
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Transfer VOIP Calls Between Cisco Desk Phone and Cisco Jabber For IPhone 9.5

Does anyone know how to transfer an active voip call from a Cisco IP Desk Phone to Cisco Jabber for IPhone? I can transfer a call from Cisco Jabber for IPhone to my Cisco IP Desk Phone no problem. I put the call on hold and then click "Resume" on my Cisco IP Desk Phone. However I cannot do the same but the other way around. If I put the call on hold on my Cisco IP Desk Phone, I see "no active call" on my Jabber client. The only information I could find slighlty relevant was using the Mobility Key/Remote Destination Profile feature however this defeats the object as this will forward to an external number, e.g. mobile and I just want to transfer the call within the VOIP environment between the two devices that are using the same directory number.
I am using Cisco Call Manager 9.1(2), Cisco Presence 9.1 and Cisco Jabber for IPhone 9.5.
Any help would be greatly appreciated.
Kind Regards,
Paul Parker.

Did you ever find an answer to this ?
I am seeing the same behavior and trying so see if I can put calls on hold and pick them up both ways also.
The only answer I seem to have found is to use park instead
That would/should work but I would just prefer to hold/unhold
Just not sure why we would not be able to hold/unhold on what is essentially a "shared" line
Does anyone have this working for them ?

VoIP Phones - Testing Latency, Jitter, and Packet Loss

I am having big problems with my VoIP phone connection and I'll try to lay it out clearly here.
The main telephone system resides at Location A (static IP address - see below - xxx.xxx.206.19), which has a network connection of 50MB down/20MB up (i.e., very fast). The VoIP phone configured for that system resides at Location B, which has a network connection of 10MB down/1MB up (i.e., also fast, or at least fast enough "on paper" for a quality VoIP connection). The LAN at Location A uses an Airport Extreme router, which does not have QOS or EF capability. The LAN at Location B uses a D-Link DIR-655 router which does have QOS that is configured properly to direct all traffic to the VoIP phone's IP address.
The VoIP phone at Location B is having intermittent call quality problems with skipping of words, hollowing out noises, jittery conversations, etc. All the inquiries I've made to the ISPs and phone system manufacturer (ESI) suggest that my base Internet speeds are not the problem.
I'm told, instead, that the problem might be latency, jitter, or packet loss between Location A and Location B. This leads to several questions:
(1)     Is there any Mac software that can test latency, jitter, and packet loss? I've looked at Network Utility and it seems to only measure a few things.
(2)     Does anyone see anything in the following Traceroute and Ping results (done twice from Location B to Location A) that looks problematic to VoIP quality?:
Traceroute:
First run: Traceroute has started…
traceroute to xxx.xxx.206.19 (xxx.xxx.206.19), 64 hops max, 72 byte packets
1 alfirving (192.168.0.1) 0.569 ms 0.363 ms 0.302 ms
2 10.72.28.1 (10.72.28.1) 27.567 ms 18.161 ms 22.288 ms
3 70.125.216.150 (70.125.216.150) 9.841 ms 10.346 ms 9.497 ms
4 24.164.209.116 (24.164.209.116) 11.042 ms 8.298 ms 9.433 ms
5 70.125.216.108 (70.125.216.108) 21.068 ms 20.657 ms 12.045 ms
6 te0-8-0-2.dllatxl3-cr01.texas.rr.com (72.179.205.48) 11.154 ms 11.540 ms 24.495 ms
7 107.14.17.136 (107.14.17.136) 11.994 ms 14.217 ms 15.816 ms
8 ae-3-0.pr0.dfw10.tbone.rr.com (66.109.6.209) 14.566 ms 32.670 ms 15.947 ms
9 ix-0-3-2-0.tcore2.dt8-dallas.as6453.net (209.58.47.105) 11.647 ms 12.260 ms 12.386 ms
10 if-2-2.tcore1.dt8-dallas.as6453.net (66.110.56.5) 10.023 ms 12.285 ms 12.338 ms
11 209.58.47.74 (209.58.47.74) 17.641 ms 16.741 ms 16.372 ms
12 0.ae2.xl3.dfw7.alter.net (152.63.97.57) 11.584 ms 12.315 ms 12.890 ms
13 0.so-6-1-0.dfw01-bb-rtr1.verizon-gni.net (152.63.1.90) 13.812 ms
    0.ge-3-0-0.dfw01-bb-rtr1.verizon-gni.net (152.63.1.17) 18.831 ms
    130.81.23.164 (130.81.23.164) 14.189 ms
14 p14-0-0.dllstx-lcr-05.verizon-gni.net (130.81.27.40) 14.561 ms 13.621 ms 15.544 ms
15 * * *
16 static-xxx.xxx.206.19.dllstx.fios.verizon.net (xxx.xxx.206.19) 23.125 ms 24.136 ms 22.411 ms
Second run: Traceroute has started…
traceroute to xxx.xxx.206.19 (xxx.xxx.206.19), 64 hops max, 72 byte packets
1 alfirving (192.168.0.1) 0.603 ms 0.420 ms 0.324 ms
2 10.72.28.1 (10.72.28.1) 40.494 ms 26.625 ms 14.152 ms
3 70.125.216.150 (70.125.216.150) 9.431 ms 9.660 ms 9.018 ms
4 24.164.209.116 (24.164.209.116) 16.293 ms 12.339 ms 19.252 ms
5 70.125.216.108 (70.125.216.108) 15.801 ms 11.438 ms 12.068 ms
6 te0-8-0-2.dllatxl3-cr01.texas.rr.com (72.179.205.48) 23.221 ms 30.459 ms 17.519 ms
7 107.14.17.136 (107.14.17.136) 14.611 ms 15.696 ms 15.775 ms
8 ae-3-0.pr0.dfw10.tbone.rr.com (66.109.6.209) 17.643 ms 14.812 ms 16.294 ms
9 ix-0-3-2-0.tcore2.dt8-dallas.as6453.net (209.58.47.105) 11.169 ms 12.374 ms 9.849 ms
10 if-2-2.tcore1.dt8-dallas.as6453.net (66.110.56.5) 16.453 ms 12.168 ms 12.384 ms
11 209.58.47.74 (209.58.47.74) 18.015 ms 14.867 ms 16.432 ms
12 0.ae2.xl3.dfw7.alter.net (152.63.97.57) 11.471 ms 11.993 ms 12.395 ms
13 0.ge-6-3-0.dfw01-bb-rtr1.verizon-gni.net (152.63.96.42) 14.077 ms 29.153 ms
    0.ge-3-0-0.dfw01-bb-rtr1.verizon-gni.net (152.63.1.17) 17.962 ms
14 p14-0-0.dllstx-lcr-05.verizon-gni.net (130.81.27.40) 14.629 ms 12.297 ms 12.839 ms
15 * * *
16 static-xxx.xxx.206.19.dllstx.fios.verizon.net (xxx.xxx.206.19) 24.976 ms 22.170 ms 22.376 ms
Ping:
First Run: Ping has started…
PING xxx.xxx.206.19 (xxx.xxx.206.19): 56 data bytes
64 bytes from xxx.xxx.206.19: icmp_seq=0 ttl=242 time=22.814 ms
64 bytes from xxx.xxx.206.19: icmp_seq=1 ttl=242 time=24.621 ms
64 bytes from xxx.xxx.206.19: icmp_seq=2 ttl=242 time=24.711 ms
64 bytes from xxx.xxx.206.19: icmp_seq=3 ttl=242 time=24.109 ms
64 bytes from xxx.xxx.206.19: icmp_seq=4 ttl=242 time=23.336 ms
64 bytes from xxx.xxx.206.19: icmp_seq=5 ttl=242 time=25.644 ms
64 bytes from xxx.xxx.206.19: icmp_seq=6 ttl=242 time=27.755 ms
64 bytes from xxx.xxx.206.19: icmp_seq=7 ttl=242 time=25.135 ms
64 bytes from xxx.xxx.206.19: icmp_seq=8 ttl=242 time=22.443 ms
64 bytes from xxx.xxx.206.19: icmp_seq=9 ttl=242 time=24.635 ms
--- xxx.xxx.206.19 ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 22.443/24.520/27.755/1.448 ms
Second Run: Ping has started…
PING xxx.xxx.206.19 (xxx.xxx.206.19): 56 data bytes
64 bytes from xxx.xxx.206.19: icmp_seq=0 ttl=242 time=27.183 ms
64 bytes from xxx.xxx.206.19: icmp_seq=1 ttl=242 time=24.629 ms
64 bytes from xxx.xxx.206.19: icmp_seq=2 ttl=242 time=22.511 ms
64 bytes from xxx.xxx.206.19: icmp_seq=3 ttl=242 time=39.620 ms
64 bytes from xxx.xxx.206.19: icmp_seq=4 ttl=242 time=26.722 ms
64 bytes from xxx.xxx.206.19: icmp_seq=5 ttl=242 time=23.183 ms
64 bytes from xxx.xxx.206.19: icmp_seq=6 ttl=242 time=25.171 ms
64 bytes from xxx.xxx.206.19: icmp_seq=7 ttl=242 time=24.412 ms
64 bytes from xxx.xxx.206.19: icmp_seq=8 ttl=242 time=23.837 ms
64 bytes from xxx.xxx.206.19: icmp_seq=9 ttl=242 time=23.785 ms
--- xxx.xxx.206.19 ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 22.511/26.105/39.620/4.713 ms
(3) Any other ideas on what my call quality problem might be, or how I can tweak it? For example, would putting a DIR-655 router at Location A and enabling QOS really make a difference?
Thanks to everyone, and I hope this is not too long or difficult to understand.

Hey thanks for your reply Yeah im only getting 1 ro sometimes 2 bars reception so hopefully the antenna will beef things up but I think it is what it is perhaps.

Problem transferring calls between Voip phones when the call is originated

Hi,
I have configured a gateway h323 (3640- 12.3) to communicate with Cisco Callmanager 3.3(4).
On the H323 gateway I have installed one BRI interface and one FXS interface.
Inside my network I am using VoIP telephones 7910.
Originating calls in the Voip telephones which destination is the PSTN is working fine;
Receiving calls from PSTN that destination is VoIP telephones is OK also;
Redirecting or doing Hold on calls between VoiP telephones works but..
When redirecting or doing Hold on calls between a VoiP telephone and a call from PSTN I loose the voice stream.
Apparently, all signalling is working fine because when redirecting the call originated in the PSTN from one VoIP telephone to another VoIP telephone, I can see the Calling number ID. Even if I use the telephone keyboard, I can listen the tones, but I have no voice stream.
Please any help will be welcome.
Thanks,
David Costa

I have tried different configurations and now it is working. The problem is that I couldnt identify were the miss configuration was.
Another question is: Can I use a codec with compression between voip interface of h323 gateway and the Callmanager or Voip phones to pass music on hold?
Now I only pass music on hold if I configure G.711 on the voip interface of h323 gateway.
Thanks,
David Costa

My new iPhone 4S has hearing problem.speaker and headphone works very good.However using handset to make and receive calls I cannot hear anything?I did restore the phone and removed the plastic.Is there any solution to this problem please?

I am having heraing problem with iPhone 4S.Speaker and headphone works well.No echo.When I use handset to receive or make calls,I can't hear anything?I restore the phone and removed the plastic as well.Is there anyway to fix this problem?

I personally haven't experienced much of the "reverberation/feedback" when using a headset on the i4S...
Yes, I have near-perfect hearing too (for scope, squeaky brakes hurt my ears) I come from many conversations on many phones and types and first off, CDMA technology is great for coverage, terrible for voice quality. HD Voice in Europe made for some of the best phone conversations I've ever had.
Back on track, feedback is most noticable (similar to the landline phone) when using the iPhone without a headset, but for me it's not an absolute criticality mainly because I use VoIP apps alot, so maybe it has desensitized me some over the past year.
But whenever I'm on a call, and the other person has me on speakerphone, I have alot of trouble talking because of the feedback loop caused. So the less of my voice I hear the better I can talk.
Have you tried a bluetooth headset yet?

HT4623 please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.

please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.

Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H.

I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?

I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?

fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing.

My yahoo e-mail not pushing to iPhone4, again. Had this same problem in October for several weeks. My kids and husband have 3 other types of smart phones, and none of them are experiencing this problems. This has been going on for 2 weeks so far.

My yahoo e-mail is not pushing to my iPhone4, again. Had this same problem for several weeks in October/November 2011. It's been a problem again for two weeks now. My kids and husband have three other types of smart phones, and none of them have had this problem. I'm NOT impressed. I've seen that others in the iPhone community have also been having this problem. Is Apple doing anything about it?

Read this: https://discussions.apple.com/message/17333604#17333604
It's a yahoo issue. Nothing you can do on your phone to fix it.

VOIP phone and problems

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