Voip phone\ BT Broadband softphone rings too quiet...

Hi all
I have a Sogatel Voip phone and the BT broadband talk softphone.
Here is some information on my internet connection.
Connection type Wireless
Wireless Adapter Buffalo Nfinity
Network provider BT Broadband
Router BT Home Hub 2
Encryption type WPA2
Internet browsers in use Chrome and Firefox
Firewall used Zonealarm
The router is in another room but is not too far away.
Signal strength: excellent, 5 bars.
Speed it connects at: 130 Mbps
The connection is generally fine but It rings too quietly. Can anybody help me turn the volume and make it ring loudly because I don't know how to do this.
Thanks in advance.

You are currently in a 10 day line training period the important thing now is not to manually restart your hub and let the exchange equipment find you best speed and stability
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Pointless Button

lunastrixae wrote:
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Traceroute:
First run: Traceroute has started…
traceroute to xxx.xxx.206.19 (xxx.xxx.206.19), 64 hops max, 72 byte packets
1 alfirving (192.168.0.1) 0.569 ms 0.363 ms 0.302 ms
2 10.72.28.1 (10.72.28.1) 27.567 ms 18.161 ms 22.288 ms
3 70.125.216.150 (70.125.216.150) 9.841 ms 10.346 ms 9.497 ms
4 24.164.209.116 (24.164.209.116) 11.042 ms 8.298 ms 9.433 ms
5 70.125.216.108 (70.125.216.108) 21.068 ms 20.657 ms 12.045 ms
6 te0-8-0-2.dllatxl3-cr01.texas.rr.com (72.179.205.48) 11.154 ms 11.540 ms 24.495 ms
7 107.14.17.136 (107.14.17.136) 11.994 ms 14.217 ms 15.816 ms
8 ae-3-0.pr0.dfw10.tbone.rr.com (66.109.6.209) 14.566 ms 32.670 ms 15.947 ms
9 ix-0-3-2-0.tcore2.dt8-dallas.as6453.net (209.58.47.105) 11.647 ms 12.260 ms 12.386 ms
10 if-2-2.tcore1.dt8-dallas.as6453.net (66.110.56.5) 10.023 ms 12.285 ms 12.338 ms
11 209.58.47.74 (209.58.47.74) 17.641 ms 16.741 ms 16.372 ms
12 0.ae2.xl3.dfw7.alter.net (152.63.97.57) 11.584 ms 12.315 ms 12.890 ms
13 0.so-6-1-0.dfw01-bb-rtr1.verizon-gni.net (152.63.1.90) 13.812 ms
    0.ge-3-0-0.dfw01-bb-rtr1.verizon-gni.net (152.63.1.17) 18.831 ms
    130.81.23.164 (130.81.23.164) 14.189 ms
14 p14-0-0.dllstx-lcr-05.verizon-gni.net (130.81.27.40) 14.561 ms 13.621 ms 15.544 ms
15 * * *
16 static-xxx.xxx.206.19.dllstx.fios.verizon.net (xxx.xxx.206.19) 23.125 ms 24.136 ms 22.411 ms
Second run: Traceroute has started…
traceroute to xxx.xxx.206.19 (xxx.xxx.206.19), 64 hops max, 72 byte packets
1 alfirving (192.168.0.1) 0.603 ms 0.420 ms 0.324 ms
2 10.72.28.1 (10.72.28.1) 40.494 ms 26.625 ms 14.152 ms
3 70.125.216.150 (70.125.216.150) 9.431 ms 9.660 ms 9.018 ms
4 24.164.209.116 (24.164.209.116) 16.293 ms 12.339 ms 19.252 ms
5 70.125.216.108 (70.125.216.108) 15.801 ms 11.438 ms 12.068 ms
6 te0-8-0-2.dllatxl3-cr01.texas.rr.com (72.179.205.48) 23.221 ms 30.459 ms 17.519 ms
7 107.14.17.136 (107.14.17.136) 14.611 ms 15.696 ms 15.775 ms
8 ae-3-0.pr0.dfw10.tbone.rr.com (66.109.6.209) 17.643 ms 14.812 ms 16.294 ms
9 ix-0-3-2-0.tcore2.dt8-dallas.as6453.net (209.58.47.105) 11.169 ms 12.374 ms 9.849 ms
10 if-2-2.tcore1.dt8-dallas.as6453.net (66.110.56.5) 16.453 ms 12.168 ms 12.384 ms
11 209.58.47.74 (209.58.47.74) 18.015 ms 14.867 ms 16.432 ms
12 0.ae2.xl3.dfw7.alter.net (152.63.97.57) 11.471 ms 11.993 ms 12.395 ms
13 0.ge-6-3-0.dfw01-bb-rtr1.verizon-gni.net (152.63.96.42) 14.077 ms 29.153 ms
    0.ge-3-0-0.dfw01-bb-rtr1.verizon-gni.net (152.63.1.17) 17.962 ms
14 p14-0-0.dllstx-lcr-05.verizon-gni.net (130.81.27.40) 14.629 ms 12.297 ms 12.839 ms
15 * * *
16 static-xxx.xxx.206.19.dllstx.fios.verizon.net (xxx.xxx.206.19) 24.976 ms 22.170 ms 22.376 ms
Ping:
First Run: Ping has started…
PING xxx.xxx.206.19 (xxx.xxx.206.19): 56 data bytes
64 bytes from xxx.xxx.206.19: icmp_seq=0 ttl=242 time=22.814 ms
64 bytes from xxx.xxx.206.19: icmp_seq=1 ttl=242 time=24.621 ms
64 bytes from xxx.xxx.206.19: icmp_seq=2 ttl=242 time=24.711 ms
64 bytes from xxx.xxx.206.19: icmp_seq=3 ttl=242 time=24.109 ms
64 bytes from xxx.xxx.206.19: icmp_seq=4 ttl=242 time=23.336 ms
64 bytes from xxx.xxx.206.19: icmp_seq=5 ttl=242 time=25.644 ms
64 bytes from xxx.xxx.206.19: icmp_seq=6 ttl=242 time=27.755 ms
64 bytes from xxx.xxx.206.19: icmp_seq=7 ttl=242 time=25.135 ms
64 bytes from xxx.xxx.206.19: icmp_seq=8 ttl=242 time=22.443 ms
64 bytes from xxx.xxx.206.19: icmp_seq=9 ttl=242 time=24.635 ms
--- xxx.xxx.206.19 ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 22.443/24.520/27.755/1.448 ms
Second Run: Ping has started…
PING xxx.xxx.206.19 (xxx.xxx.206.19): 56 data bytes
64 bytes from xxx.xxx.206.19: icmp_seq=0 ttl=242 time=27.183 ms
64 bytes from xxx.xxx.206.19: icmp_seq=1 ttl=242 time=24.629 ms
64 bytes from xxx.xxx.206.19: icmp_seq=2 ttl=242 time=22.511 ms
64 bytes from xxx.xxx.206.19: icmp_seq=3 ttl=242 time=39.620 ms
64 bytes from xxx.xxx.206.19: icmp_seq=4 ttl=242 time=26.722 ms
64 bytes from xxx.xxx.206.19: icmp_seq=5 ttl=242 time=23.183 ms
64 bytes from xxx.xxx.206.19: icmp_seq=6 ttl=242 time=25.171 ms
64 bytes from xxx.xxx.206.19: icmp_seq=7 ttl=242 time=24.412 ms
64 bytes from xxx.xxx.206.19: icmp_seq=8 ttl=242 time=23.837 ms
64 bytes from xxx.xxx.206.19: icmp_seq=9 ttl=242 time=23.785 ms
--- xxx.xxx.206.19 ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 22.511/26.105/39.620/4.713 ms
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Thanks to everyone, and I hope this is not too long or difficult to understand.

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Hi
Welcome to the Community!
It might sound daft but have you tried a few of the different ringtones to see if any are louder?
How long have you had the devices for and where did you do the upgrades?
Thanks.

Voip phone\ BT Broadband softphone rings too quiet...

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