VOLUME and SPEAKER PHONE

I had to return my 8GB Iphone yesterday as the volume on the handset and speaker phone was absolutely poor! I need my phone for BUSINESS and not being able to hear is a large issue for me. The Apple salespeople at the store tried to keep me quiet and hushed me to the back for the return. I was by no means causing a scene just wanted to return it. The Apple techs and salespeople acknowledged the problem and said it has been the reason for most of the returns and were not sure of any updates. When the Store Manager came over to give me a credit he didnt speak one word to me. Sorta Rude...
I compared it to my Blackberry Curve and there is NO comparison of the headset volume or Speaker phone volume.
I am so dissapointed but will try generation 2 when it comes out! The Iphone is a great phone but Apple HAS to figure out the quirks and bugs.
For all you critics it is a Great phone and has some great tools and features but it is a PHONE and my MAIN purpose is to talk on it! And when you cant hear then their is a TRUE ISSUE. And yes I took the plastic off too.
I hope Apple gets this solved. As I would consider re-buying!
Cheers
BD

Of course most believe it is a solvable issue. The problem is that for those of us that need to use this for the phone feature the majority of the time, volume is an absolute neccesity. The 14 day return period is running out and some of us do not have the luxury of having more than one cell phone that we can use for the phone purpose until the issue is resolved. Any why should anyone expect one to do that? The phone was $650 with tax, then $80 a month for something you cannot use daily, is truly asking a bit much unless you have money to burn.
I'm not knocking the iPhone, I think it is a great item, but as a phone, it needs to have appropriate volume. And if Apple is not talking and releasing a statement about it, why should anyone wait around for something that may or may not be fixed in the very near future or even how long 'very near' may be?.... Especially when you cannot even get two Apple reps to acknowledge their is an issue with the volume?

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Hi, just got an iphone - I like the phone, but the earpiece volume and speaker phone volume makes carrying on a simple phone conversation difficult.
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Boy, what can you say about difference of opinion?
Anyway, I must personally disagree a bit with both davistld01 and Nick Buraglio. I guess my problem with their testimony is that it's delivered like a tire iron, and I think the issue is slightly more complex...
First, I agree that I would like more headroom in the gain of both the earpiece and, much more so, the speakerphone. But the devil is in the details...
Having had both a Treo 650, and most recently a 700p (still have it), I found the speaker volume of Palm Treo's quite wanting. But Palm Treo owners have had the benefit of the extremely popular 3rd party app, "VolumeCare". This nips the problem in the bud... And there was a brief period when I upgraded to the 700p that VolumeCare hadn't been updated, and the reintroduction of standard volume was a rude awakening... iPhone I find similar, except the speaker sound is a bit more 'tinny'. But, unlike Treo whose speaker is on the device back, iPhone's is on the bottom. This helps, because you can hold it with your hand such that the sound is directed (by your hand) forward. It makes a big diff, and is not awkward IMO, but natural. This may be exhibited by the commentary about using the speakerphone on a table, which essentially accomplishes the same thing.
And on the earpiece, I find it pretty similar to most mobile phones. That is, the effective volume depends greatly (maybe a bit more than most) on how you align it with your ear canal. If off by just a bit, gain drops off significantly. And if I'm in a noisy restaurant, say, I can press a bit against my ear and get ample sound volume.
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VOLUME and SPEAKER PHONE

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