Volume button doesnt work

well my volume doesnt work on my 4th generation ipod touch.
nothing happens when i press on the volume button, it doesnt do anything, the volume doesnt go up or down,
i go to the music app and theres no volume slide option, its just not there, only the play/pause button and previous and next are there
what should i do? cz theres no volume????? =(
plzz help

sorry but i actually need to use the volume buttons Jujusoccer11
i've tried resetting already and restoring from back up already but still has the same problem lllaass,
i'll try restoring to factory defaults now, i hope  it works

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