Volume button for going down not workig?

Hi, ive tryed to restore and reset my ipod using backup, with itunes, then i tried icloud. The volume button works fine when i turn it up, but whrn i try to turn it down, it wont even appear. When i turn it off it will turn down when i turn my ipod back on, this started happening after i restored it. Before i even restored it, the voulume would go up and down by itself, so i only got some progress. on friday i dropped my ipod in the sink while the water was running, but only for a couple secs. thoug, and everything else works perfectly fine. so i put in rice overnight, but the volume was still a problem. But thr thing is, i see other people have this problem, but because of the update, so any ideas? is there anything else i could do to for the volume? please help!!!!!!!!!!
P.s. i checked inside the ipod jack thing, and its white, so i know theres no water damage. and the thing wont disappear, untill i turn up the volume, but it still stays sometimes, and disappears when i turn the volume up.

Hello @voicewizard,
I understand that you are having audio issues with your audio having to ramp up before it hits the normal output range. I would be happy to assist you, but first I would encourage you to post your product number for your computer as there are numerous HP ENVY 810 All-In-One Desktop PC variations. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Volume button for going down not workig?

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