Volume button not working

Hi,
i have recently purchased a nokia lumia 620 and since yesterday suddenly the volume button to increase the volume is not working
what can be done here ?
please let me know in case of any clarifications.
thanking you,
regards
Arpita

Is it the same if you try without the Back cover ? If it works fine without it then put the cover back properly and check again..
Else, you may try a soft reset : Press Power + Volume(down) keys until the phone vibrates (about 8-10 seconds).

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