Volume button on IPhone4s only works when on a call

iPhone 4S has had no issues till 2 days ago suddenly do hear text tweet sound when get text, cannot hear songs or videos, email send "swish"...basically all sounds gone except hear phone ring and calls ok. Volume button only shows gray icon with bell but sound level indicator does not move unless on a call then ok. Move with buttons is on in settings and phone in ringer mode not on silent. Kicker is when plugged into car via headphone jack with cable or if use ear buds can hear all sounds normally. apple care helped me do system restore with no luck. seems like phone is stuck in headphone mode or has speaker problem?  Have cleaned out headphone jack hole, speakers and charging slot. Any ideas?

Hi,
Thank you for your help the problem is now solved.
Amit Singla,  you give me the clue
In a popup screen some field are shown or hidden depending on the G/L account. In the BDCDATA table each field of this were processed even if the value was null.
In the message table the message related to the missing field in the popup screen is type 'S' but data are not saved even if this message is a warning.
I rewarded points for your help
Thank you

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