Volume buttons on a Compaq CQ61-313US

My volume buttons do not work properly on me laptop. I have a Compaq CQ61-313US. I just got this laptop yesterday, December 1st. When I click on the plus, minus or mute, it does nothing. I have to change the volume with the volume icon in the taskbar. I do not know how to correct this problem. The volume controls are on the numeric keypad on this laptop. Any help would be appreciated.
Thanks

You need to hold the function (fn) key down whilst using the +, - or * keys on the keypad. 
This should fix your problem.

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