Volume buttons on iPhone 5 loose and clicky

My iPhone 5 (black) has been having problems, the side buttons (volume) have been really loose. When I first got the phone (December) it didn't make that noise or feel like how it does now.
http://youtu.be/W2phgzTIfXA - that's exactly my problem, I've booked an appointment to be on the safe side. Can someone tell me if this is normal? Or if they've had the problem and what Apple will do?

I'll try uploading a better image by tomorrow. If I show this thing in an Apple Store, do you think they might be able to do something about it?

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