Volume buttons on keyboard stopped working

Hello, the vol +/- and mute buttons have stopped functioning on my pavilion g7 1260ca running win7 home prem 64 bit. All other buttons perform. I've tried the shut down ,remove a/c, battery, press pwr reboot - no luck. I've uninstalled Quick Launch and had the HP website scan my system to detect missing software and drivers and it said all was fine. I downloaded Quick Launch from this forum still no luck. Please advise where I might confirm and install the correct QL for my laptop
thanx
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Hi,
The volume and mute functionality should be provided by the audio driver, so try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55026.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, restart the notebook and let Windows fully load. Open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed,restart the notebook once again.
Regards,
DP-K
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Microsoft MVP - Windows Experience

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