Volume control for 2nd gen. Itouch

I recently purchased a 2nd gen. Itouch. The volume buttons on the side has started to not function properly. Sometimes I can not decrease the volume and sometimes the volume will just not change. Also the volume display will remain frozen on the screen

I'm having the same issue. Except mine is a little worse.
At random it will shoot the volume up, and only up. My device seems to be emulating the "volume up" button press on the side of the unit. Every time I'm listening to something, it will nearly shatter my ears when the volume shoots up. If I try to bring the volume back down again, it will fight with me to keep it all the way at the top. There's no way I can possibly turn the volume down on my iPod Touch!
It's happening more and more frequently, and I've tried remedies such as wiping everything and installing the new firmware to no avail.
How might one go about getting a replacement unit?
Message was edited by: pwn247

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