Volume Control Keys Not Working

I got a new MacBook Pro last week and i've noticed that the volume control keys on the keyboard are not working.  When I press any of the keys, the grey box that typically appears does show up, but the volume level indicator does not move and there is a small circle underneath with a line through it that shows up every time as well. The only thing that changes is the actual speaker icon, which will change from having a line through it to not having a line through it and vice versa. I've checked the setting for the F# keys, and this is not "checked" in the settings.  I'm not sure if this is something I can fix or if it is something I will have to go into the store to have checked out - suggestions?

I cant believe nobody has a fix on this!

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