Volume disappearing when earphones are out

My brother's iTouch becomes silent when you take the headphones out and the volume control disappears; it doesn't let you play songs out loud. What happened? Is there some setting to change or whatever?

@Clayton Rhoades
After reading almost all threads related to this problem, I don't think its a feature in ipod touches 2g and 3g coz whats the use now of the built-in speaker if they will not be used? You get my point? and it used to work before. I've read somewhere here that it has been feature in 1G after updating in software 3.0, but not in 2G and 3G!
@all
Just to tell you that this happened to me instantly on software 3.1.0, I even tried to reset, restart and restore and even upgraded to software 3.1.2 but no use! It looks like a common problem here in ipod touches.
The bad thing is that I'm in the Philippines and we don't have an Apple Store here only resellers and I need to ship my unit to Singapore to claim warranty! So I need to pay shipping fees myself which is already a burden to me. This is my first apple product and I never expected a popular device from a well respected company would have this issues from a unit which is 2months old! I don't know whether its an hardware issue or software but this is just frustrating.

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Volume disappearing when earphones are out

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