Volume files not supported

I am using a Sony Handy Cam HDR-CX560. Whenever I import fottage I get a message saying the volume files are not supported. When I open the clips individually they work just fine in QuickTime.
Why won't the audio show up in Premiere CS6?

For those of us who do not have/know that camera... please provide more details... tape with capture via firewire... SD card and file transfer via Windows Explorer (are you Windows?)... or ???
More information needed for someone to help... please click below and provide the requested information
-Information FAQ http://forums.adobe.com/message/4200840

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