Volume for music and video not working on my iphone 4S

Just today the audio for videos (like Youtube) and Music on iPhone stopped working. i cant increase the volume through the volume control. I reset the phone to factory settings, yet it isnt working. Other sounds like Siri, alerts and ringer volumes are working. Anyone has a solution for trouble shooting this issue.
Regards

Hello mukundaniyengar,
We've an article that provides a few additional troubleshooting steps that may help get your iPhone's speaker working again.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/TS5180
Cheers,
Allen

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