Volume icon pops up all the time

So I just received a brand new iphone5s and already there's problems. The volume icon keeps popping up in the middle of the screen, raises the volume all the way, and it won't go away unless I press the lower the volume button. How can I change that?

@hembrocm ,
Hello  and thank you for posting on the HP support forums.  Please go to the following link.  It will help you for when you wish to post here.
Advice for asking the "Very Best Question"
Now you mentioned a PIN request.
Is this when you start your notebook or is this something to do with a security software or Windows?
Please post back with your full model and product number as well.
HP Notebook PCs - How Do I Find My Model Number or Product Number?
Please post back when you get a chance.
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

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