Volume in one speaker is very low

Just bought a HP Pavilion dv7-4170eo with Windows 7 64 bit. Yesterday one speaker suddenly stopped working. However, after adjusting the volume to max I've realized that the speaker hasn't stopped working, it does indeed produce sound but in much lower volume than the other one.
I've checked the balance, reinstalled the drivers, restarted the computer but the problem remains.
What is wrong here?

It could be a hardware issue, a bad ribbon cable.
Call HP ASAP.
Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD

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