Volume keyboard keys

I recently bought my laptop and not my volume keyboard key short cuts have stopped working. 

Hi @katiejay ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion 15 notebook and issues with special keys. You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook.
When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues.
You could try in the Control Panel, Clock, Language and Region, Language click Advanced Settings in the left pane.Then in Advanced settings, click Change Language bar hot keys.
In Text Services and Input Languages, click Change Key Sequence button and enable the the key sequence.
Here is a link to uninstall the keyboard. Restart the computer after uninstalling, it should reinstall automatically.
Let me know how this goes.
Thanks
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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    Attachments:
    SpecialKey.zip ‏17 KB

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