Volume License Activation

We have purchased a site license for the Creative Suite. In past versions, we could deploy the creative suite in a computer image and we would just have to launch Photoshop once to activate each computer. Now, we have to sign in with an Adobe ID on each computer. And, since we use roaming profiles for our students, I often have to log in with my Adobe ID multiple times per computer in order to keep the software activated. This is a huge problem since we have deployed the software on 250 computers. I have literally typed in my Adobe ID hundreds of times. Is there a simpler way to manage this?

Creative Suite 6. They have added the requirement that you log in with an Adobe ID to activate each computer. But, it turns out that when a student is logged in with a roaming profile that does not have access to the C: drive, the activation is not recognized and you have to log in with the Adobe ID again. It is driving me crazy!

Similar Messages

Office 2013 Volume License Activation question

Hello,
we have software assurance, so MAK and KMS are available for O2013.
I cannot use KMS server (there are reasons for now). So I have to use MAK. I know that it is possible later on to convert MAK to KMS.
I found topic about ADBA. But missing few points from the description after my 2 questions.
1. Can I use KMS key for use with Volume Activation Tool without actually having KMS installed?
2. at the end it says just 180 days activation. What will happen then?
From:
http://searchenterprisedesktop.techtarget.com/tip/Using-Active-Directory-activation-and-other-new-Office-2013-tools
-------Prior to Office 2013, IT had to rely on Multiple Activation Key (MAK) or Key Management Service (KMS) activation. These processes were generally more complex than ADBA. Little has changed with either MAK or KMS in Office 2013. With ADBA, however,
IT can easily
activate Office 2013 clients through their connections to the domain.
To implement ADBA, administrators must use the Volume Activation Tools utility, which walks them through the setup process. After admins supply the KMS host key, the setup process adds an activation object to the
Active Directory Domain Services. The activation object uses the same Generic Volume Licenses Key (GVLK) and KMS host pair as that for regular KMS activation. When the client joins the domain, the activation object automatically activates the Office installation,
granting a license to the client for 180 days. --------------
--- When you hit a wrong note its the next note that makes it good or bad. --- Miles Davis

Hello,
we have software assurance, so MAK and KMS are available for O2013.
I cannot use KMS server (there are reasons for now). So I have to use MAK. I know that it is possible later on to convert MAK to KMS.
I found topic about ADBA. But missing few points from the description after my 2 questions.
1. Can I use KMS key for use with Volume Activation Tool without actually having KMS installed?
2. at the end it says just 180 days activation. What will happen then?
From:
http://searchenterprisedesktop.techtarget.com/tip/Using-Active-Directory-activation-and-other-new-Office-2013-tools
-------Prior to Office 2013, IT had to rely on Multiple Activation Key (MAK) or Key Management Service (KMS) activation. These processes were generally more complex than ADBA. Little has changed with either MAK or KMS in Office 2013. With ADBA, however,
IT can easily
activate Office 2013 clients through their connections to the domain.
To implement ADBA, administrators must use the Volume Activation Tools utility, which walks them through the setup process. After admins supply the KMS host key, the setup process adds an activation object to the
Active Directory Domain Services. The activation object uses the same Generic Volume Licenses Key (GVLK) and KMS host pair as that for regular KMS activation. When the client joins the domain, the activation object automatically activates the Office installation,
granting a license to the client for 180 days. --------------
--- When you hit a wrong note its the next note that makes it good or bad. --- Miles Davis
Q1) there is a KMShost product key, and there is a KMSclient product key.
The KMShost product key, you install this in your KMShost machine, and the client machines which have the KMSclient product key will contact your KMShost machine for activation.
Volume Licensed products are provided by MSFT with the KMSclient product key already installed. The KMSclient product keys are also publically available in the TechNet library documentation.
VAMT can be used, with or without KMS installed. VAMT is not part of KMS, and, KMS is not part of VAMT.
ADBA is not part of VAMT and VAMT is not part of ADBA.
ADBA can only be used if your AD is at the later version, and, ADBA only works for the latest products like Windows8 and Office2013.
If you have older AD or older products you will still need to have KMS or MAK.
Q2) after 180days, it's the same as KMS - the KMSclient (or ADBA client) will enter "non-genuine" mode if the client has not contacted ADBA object (or KMShost) to renew the activation status.
This wiki article I put together, includes a few helpful links about ADBA and KMS:
http://social.technet.microsoft.com/wiki/contents/articles/22510.volume-activation-kms-mak-adba-avma.aspx
Don
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Photoshop CS3 Volume License Activation

Hey guys,
We are trying to activate Photoshop CS3 volume license we have but getting this message. How can we get it activated? This is a 43 user license we have, maybe 10 people here have it. We can't deactivate them because it's a volume license. We need Photoshop CS3 for Blu-ray authoring still, but have lots of people here on Creative Cloud 2014.
Is there still even a website to manage our CS3 volume license? I don't know of any way to do this. Adobe Creative Cloud phone support weren't able to help. The alternative activation via phone, when I called, just said to go to http://www.adobe.com/go/activation, which wasn't any help since AT ALL.

I have the following link to offer but I do not know if it leads to a solution for you...
Adobe Licensing Website | Serial numbers | Orders | Accounts

Office 2013 Volume licensing Activation using VAMT

Can we activate office 2013 pro plus volume license edition using VAMT 2.0

I found a confirmation on this link:
http://blogs.technet.com/b/office_resource_kit/archive/2013/01/30/volume-activation-of-office-2013-frequently-asked-questions.aspx
Why would I want to use Volume Activation Management Tool (VAMT) 3.0 rather than VAMT 2.0?
In addition to KMS and MAK activation, which VAMT 2.0 supports, VAMT 3.0 supports Active Directory-Based activation. For general information about VAMT, see
Manage Activations Using the VAMT. For more information about VAMT 3.0, see
Introduction to VAMT 3.0.
The quoted article doesn't confirm the question asked.
The quickest way to confirm if VAMT2 is suitable for Office2013 is to test it.
Even if it *does* work, it may not be "supported" by MSFT.
I've asked a MSFT contact this question, it may take a few days to get an answer. (and, the answer might be "it's not supported"..)
Don
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Office 2010 Volume License Activation

I am asking this here because it pertains to server 2012 R2 standard. We are education and have volume keys for office 2010, both kms and mak. So we don't have to go to each and every pc and enter the mak key, we want to use the kms key. I installed
the volume management role of the server. However, when walking through the configuration, it assumes you are using a kms key for server. We have a mak key for the server and want to activate office 2010 using kms key that was provided when we bought
the application.
Here is the error we get when opening office 2012:
This copy of Microsoft Office is designed for corporate or institutional customers.
Connect your computer to your corporate network to complete activation. Your system administrator can help. Problem is, I took over this computer when my brother died in Deceember of 2011. He did not work for a corporation but may have had his own small business. Help - how can I activate but not Professional Plus. And unfortunately, I have absolutely no paperwork. The girlfriend took the box that had all important papers.
I also tried the VAMT, this results in cannot connect to WMI service. How can we activate office 2010 with our kms key on our 2010 server?

Hi Forgiven,
If you want to activate office with the KMS method, first we need to
setup Microsoft Office 2010 KMS Host on Windows Server 2012 R2.
To install Office KMS Host License Pack on Windows Server, then enter KMS host key.
However, to install Office 2010 KMS Host License Pack on Windows Server 2012R2, a similar discussion is for your reference:
Microsoft Office 2010 KMS Host License Pack on Windows Server 2012R2:
http://social.technet.microsoft.com/Forums/en-US/dcf846ef-cab4-432a-a473-c34af3597c08/microsoft-office-2010-kms-host-license-pack-on-windows-server-2012r2?forum=officeitproprevious
To activate office with KMS, please follow this article:
Plan KMS activation of Office 2010:
http://technet.microsoft.com/en-us/library/ff603508(v=office.14).aspx
In addition, for the activation of office, I also recommend you can post in office forum for more effective support:
http://social.technet.microsoft.com/Forums/en-US/home?forum=officesetupdeployprevious
Thanks for your understanding.

How can i find the number of times my volume license has been activiated?

Volume licensing activations.

Try contacting Adobe support to see if they can help.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Activating Microsoft Office 2013 Pro Plus? Volume licensing needed?

Hello,
I have unique scenario in my company where we need to install office 2013 pro plus on 10 hard drives. Each hard drive has its own windows 7 operating system. Due to security reasons, the setup consists of one computer tower (with no primary hard drive) that
has a slot in tray for one hard drive. These hard drives are accessed one at a time. There are not set up on a network and do not have internet access. What would be the best method of installing office? Of course we could install 10 copies of office on the
10 hard drives, but this would be expensive. I keep hearing about KMS (Key management service) and MAK (multiple activation key) which I believe would require volume licensing. Is this a possible cheaper alternative? Would we need to set up a server to manage
the keys?
Any feedback is appreciated.
Thank you

Hi,
A volume licensing aggreement is the best plan for your case, I think.
Multiple Activation Key (MAK) activation is used for one-time activation through Microsoft hosted activation services, either via the Internet or by telephone. Each MAK has a predetermined number of allowed activations, this number is based on volume licensing
agreements.
KMS is a client-server model in which the client requests activation from a computer serving as the KMS host. KMS activation requires TCP/IP connectivity between the clients and the KMS host. By default, KMS host uses DNS to publish the KMS service. It works
best with more than 50 computers.
So I think the best choice for your scenario is MAK as your setup is not on a network and only need 10 copies of Office. Also, with MAK, you don't need a server to "manage the keys" as the MAK key need to be added at installation time.
Here is the reference you'll need:
http://technet.microsoft.com/en-us/library/ee624358(v=office.15).aspx
http://technet.microsoft.com/en-us/library/dn385359(v=office.15).aspx
http://technet.microsoft.com/en-us/library/ee624357(v=office.15).aspx
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Silent installation + activation for CS6 design and web premium - volume license

Hi All,
I am having CS6 design and web premium - volume license and i am facing with a difficulty that we have to choose options for installation, also all of our computers are working behind proxy, therefore there is no direct internet which is causing problem with activation. Can you any suggest me away to implement silent install and activation without internet for bulk PCs ( about 500).
Thanks,

Can you login as the Hidden admin account and then run the installation,
http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/

Signal Express not activated with Labview Full Development System Volume License

I'm using a volume license manager to generate license for disconnected machines. I just upgraded to Labview 2009. The license files work for labview but are not working for signal express. I have the Labview full development system which included signal express in the past. Both labview and signal express work fine on my computer that also has the volume licensing manager software installed. This computer is connected to the license server. I need to get signal express activated on my disconnected machines.

LabVIEW Full Development licenses still include Signal Express. Are you saying that whenever you are connected to the server you can run Signal Express just fine, but whenever you create a disconnected license Signal Express is not able to launch? Can you verify that you are, in fact, checking a license out from the server whenever you are connected to the network?
If you still have trouble I would recommend calling NI support so we could get more informatioin (such as your license file, contract ID, etc).

Volume-licensed software has not been registered 90 days after activation

I puchased a volume-licensed copy of Photoshop CS6 from an online reseller, around 90 days ago. I was told it would be automatically registered in My Adobe account after activation, but the serial number does not appear under My Products. It can't be registered manually, as there is a message that the serial number is a volume-licensed product. How can I complete registration, so I am able to get tech support if needed?

Hi dddantes,
There is no need to register a Volume License no as you will get the access to licensing.adobe.com website to manage the serial no. You can contact our support for any technical and non technical issues on 800-443-8158.
Regards,
Abhijit

Deploy CC Download Manager with active volume license key

Hello.
In our organization we have a volume license with 145 seats.
Is it possible to remotely deploy the download manager and somehow already activate the volume license key?
I looked at the CC packager, but for our users there would be too many combinations of packages and everything in one package is also not an option.
I found no way to activate the volume license key on a Adobe ID.
thanks for any advice.
P

Hi Abhjit,
We are indeed an Enterprise customer, and i have been looking at the creative packager application. But if we use pre-activated packages i would have to make around 20 different combinations (mix of video editing, photo editing, recording, flash packages etc etc). Which would make the maintenance impossible.
I would prefer to ONLY install the Download Manager on everyone's computer, and let them choose which packages they actualy need without the need to enter the volume license key.
If i install the download manager, and only ONE packaged application (for example Photoshop), would all the other applications automaticaly be activated aswell?
Also: It's not possible to activate a volume license key on a Adobe ID right?
thx for reading

Creative Suite 6 Offline Activation (volume license)

Hello,
I have a Volume License for Creative Suite 6 an have installed the software to computer on a closed (secure) network with NO internet connection. I have used the request code wizard and entered the code into the Adobe offline activation/license request wizard on another computer (connected to the internet), along with my volume license key. The response always states that either the request code is invalid or the license is invalid.
I have had the software for ~6-8 weeks and have been unable to activate it, despite numerous calls to (and chats with) Adobe.
PLEASE HELP!

From the Creative Cloud FAQ http://www.adobe.com/products/creativecloud/faq.html
If I decide to stop my membership, will I still be able to use my Creative Suite software and the other components of Creative Cloud?
When you cancel a month-to-month or annual membership purchased directly from Adobe or let a 3- or 12-month prepaid membership purchased from a retailer expire, you will no longer have access to the CS applications, other desktop software, and services that are components of Creative Cloud. However, if you saved your work to your computer, you will continue to have access to those files. You will also have access to the same benefits as a free Creative Cloud member, which include 2GB of storage space (reduced from 20GB), the ability to sync and store your files, access to a free 30-day trial of the desktop software that has not already been installed and provisioned as part of your paid membership, and access to the free level of services included with Creative Cloud.

Activation Requirements Volume Licensing

I want to buy less than 10 Windows 8.1 64-bit client licenses for a small business under Volume Licensing. In reading about this here, I'm reading that there are all kinds of complex requirements for activation, including that we need to set up a KMS
Server to activate? Is there a simpler path to activation for a small company?
What was wrong with just having the OS client activate over the Internet to Microsoft directly? If that's still an option, then why not at least in the documentation make clear that this is the default behavior? The existing descriptions
of Activation on Microsoft's site make activation sound like a horror show, and this alone would scare many people away from buying volume licenses.
Will

Hi Will,
For just 10 computer, it is easier to just use the MAK key and activate them one-by-one instead of going through the KMS way.
Having said that KMS serve other purpose, for example, in a highly secured environment where server / client devices do not have Internet access at all, you will use one device as "proxy" to do "bulk activation" for others.
Do this :
1. Link your agreement and get the MAK key from Microsoft VLSC website. Click
Here.
2. Then use the command slmgr to do the activation on each client directly to Microsoft. Syntax is :
slmgr.vbs /ipk <MultipleActivationKey>
you can do it remotely with domain admin rights as well. Read
here for more abt slmgr command.

Choosing Office 2013 volume licensing plan ... or going retail ... or subscription ... or hunting for 2010 ... what a headache ...

Our company currently runs an office software equivalent comparable to Office 2003 level. I was researching options (licensing!) for stepping up our office to real Microsoft Office product ... and got stuck with that idea ... totally confused at this point.
Am I missing something or the cheapest SMB volume licensing option for MS Office 2013 (Standard, no Access component) is like twice as expensive as the retail equivalent? Why is that so? It makes no sense to me at all.
I can find retail box of Office 2013 Home and Business for around $190 while the cheapest Open License for similar equivalent seems to be priced at $369 (what!?) ... and that is even without Software Assurance?
Makes it kinda hard to convince management about benefits of VL program over retail ... especially since we are not a Volume Licensed customer (yet) and this purchase *might* make it worth becoming one (does it?).
On top of that I can't even make decision if we should really go with Office 2013 after reading about live/online account requirement for activation, and here a question how does it work in volume licensing version? I assume it will be a great pain with
installs from retail media and activation, but VL should have some tools or workarounds for that, no? I read that Office 2010 didn't have such problems and am sad I didn't push towards it when it was still available on retail market.
Maybe we should go with 2013 subscription for first year and see how that works for us ...
One thing for sure, I've been digging around this subject for weeks and my headache doesn't want to go away.
Open to suggestions.

anybody, any insights?
Pls, also note that I run a one person IT department for this company, so all the dirty work (installs) will be done by me, hence my question. I can do deployments via GPO, but would like to know about activation gotchas (MS live accounts) for Office 2013,
is that true for retail licenses?
As per Volume Licensing, am I looking right and cheapest 1 computer Office 2013 open license stands for like $369? why is i so expensive in volume licensing plans? I doubt our management approves it this way ... which probably means retail licensing for
me and a great headache with activations over a sneaker net ... times 30 ...

Activate / Deactivate Illustrator CS3 - Volume License

Hi Guys,
Well to start this topic, I must say I have never received such poor support for software as I have "received" from Adobe Chat Support team..
The case is as follows;
We have a volume license for Adobe Illustrator CS3 and haven't used it since somwhere before 2010. In 2010 we have moved to another city with our company. Therewith also renewing all hardware for our stylists. For over 5 years we haven't used Illustrator CS3, so we never thought about de-activating the software before getting rid of the old hardware. Since a couple months we have a new manager on the styling department, whom wants to introduce Illustrator again. Since all the stylists will need to be trained again for Illustrator, we'd like to do this in the CS3 version before upgrading to CC or CS6.
So the issue that comes up, is that I cannot activate the software, because the serial number that I've received many years ago, when buying the volume license, has been used too many times. This is because it was never deactivated on the old hardware.
The only option I had was to contact Support via Chat or Phone. Since I like to keep track on what have been said by both parties, I decided to go for the chat option..
If any of the Adobe Staff is reading along, the case number is 0215516123.
In a nutshell; If you have a retail version of a discontinued product with adobe, they can reset the activation count without any problems. If you buy bulk and have volume license, it all comes to this; please upgrade to the latest version.. There is nothing we can do for you..
Here is the complete chat log with 2 employees of Adobe, who are just not willing to help in ANY way.. I must say this really tested my patience and counting to ten skills..
Still looking for a solution tho, so any help is appreciated highly!
Thanks in advance!
=============================================================
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Naveen.
07:31:27
Naveen:
Hello. Welcome to Adobe Customer Support.
07:31:32
ME:
Hi Naveen, did my previous message come thru?
07:31:35
Naveen:
I'll be glad to help you with your issue today.
Your chat transcript will be sent to at the end of your chat.
07:32:28
ME:
that would be great!
07:34:19
Naveen:
May i know the operating system you are using?
07:34:25
ME:
W7 and W8
07:37:07
Naveen:
I am sorry to inform you but the CS3 is not compatible with windows 7 and 8.
07:37:24
ME:
What do you mean? The software works fine on W7 and W8
07:37:50
ME:
The issue I have is that from the 11 licenses that i've got, I got only 2 to activate
07:39:03
ME:
and thats probably because the old computers that we're phased out in 2010 had illustrator cs3 running on them. But since we didn't use it back then, we never thought about deactivating them.. Now the new styling manager wants to start working with Illustrator again, but I have the activation issue.
07:40:21
Naveen:
I am sorry but the CS3 is not compatible with windows7 and 8
07:41:22
ME:
How can you say that, it works fine on all of them.. 2 that have been succesfully activated and the other resigning ones are working fine on the 30 day trial.. We will be upgrading them sometime this year to CC or CS6. But for now we need to be able to activate the ones we have..
07:42:52
ME:
Your file was successfully uploaded: cs3.jpg.
07:43:01
ME:
Have a look for yourself
07:43:09
Naveen:
I have
07:43:25
Naveen:
http://www.adobe.com/store/en_us/popup/software/creativesuite/mastercollection/systemreqs. html
07:43:41
Naveen:
Please look the tech specs for the CS3
07:44:06
ME:
I have, so lets say I want to activate them over XP I have the Same issue, please help me resolve this issue
07:46:02
Naveen:
May I take the serial number please?
07:46:10
ME:
[removed by moderator]
07:47:06
Naveen:
Its a Volume license serial number, We need to transfer the chat to AVL team.
Please wait while we connect you to a representative.
You are now chatting with 'Deepti'
07:47:19
ME:
Thats fine by me
07:47:40
ME:
Hi Deepti
07:48:08
Deepti:
Hi,welcome to Adobe Support!
07:48:33
ME:
Thank you! Can you read the conversation back between me and Naveen?
07:50:51
Deepti:
Sure.
07:51:37
ME:
Great
07:51:49
ME:
I hope you can help me resolve this
07:52:30
Deepti:
So you are facing issues with CS3 license , right?
07:52:49
ME:
yes I could only activate 2 of the 11
07:53:58
Deepti:
I would have loved to help you in getting these license activated however, we are not supporting CS3 anymore. This is a very old version of Creative suite that you have.
07:55:44
ME:
I know that, but it is a license we paid for and still are i title to use according to the license rights.. And as I said, we have the intention to upgrade them this year to the latest CC or CS6 version. But we need to start somewhere again and still have these licenses. I work for 3 companies in the group I work for. And 2 of them have all of the latest versions available. This company is a little behind on things, but we do need your help to get further..
08:03:06
Deepti:
I would have helped if it would have been cs6 or CC. This is an obsolete product and we are not supporting it anymore. You can refer to forums.
08:03:46
ME:
How will the forums help me on activating licenses.. I'm not asking for product support, I'm asking for license activation support, for licenses that we have paid for!
08:04:53
ME:
Clearly it is only some reset button you have to use to empty out the registration/activations from before 2010.
08:05:33
ME:
To show we are trying to keep up to date with licenses and latest versions you can see the volume licenses registered to
08:06:05
ME:
I really don't understand the mindset where you don't help out a paying customer
08:06:22
Deepti:
I am sorry but we don't have any reset button for volume licenses.
08:07:23
ME:
It was ment figurely.. There must be something you can do to help? I get the feeling that the support you are "giving" only means getting customers to pay more for the latest versions.
08:07:50
ME:
which as said we will upgrade somewhere this year.. But my stylists need training first
08:08:03
ME:
Hence thats what we need to activate them for right now
08:08:52
ME:
We paid for the license and are in title to use them.. But you are blocking that right now..
08:09:09
ME:
Which is totally outrageous
08:11:33
Deepti:
Yes you are entitled to use them. You have the serial key. You can install the product and use it till the time you want. It's just that Adobe has stopped providing support for obsolete versions.
08:12:49
ME:
I understand, but since I cannot activate them over the internet It only works for 30 days... The connection is fine, the serial is volume licensing.. But adobe says no sorry cannot activate because of too many activations.. And I only used 2 out of 11.. So please provide me a solution!
08:22:05
Deepti:
I am so sorry but there is nothing that I can do . I mean I don't have any deactivation button that I could use to deactivate the license for you.
08:23:22
ME:
So what happens when a customer has CS6 and the hardware was disposed of, on which CS6 was installed and wasn't deactivated? He buys new hardware and has the same problem as I currently have.. What do you tell that customer? I'm sorry there is nothing we can do for you? I really doubt that..
08:30:23
Deepti:
CS6 version is still in the support boundary hence, if there is any activation issue that you are facing with CS6 , we would be supporting you for that.
08:31:38
ME:
Wow.. I have never ever experienced such poor support for software as I have today with you from Adobe.. This is really dissapointing, especially if you spend that much money on licenses to be compliant..
08:32:26
ME:
So please tell me, what options do I have to make this work?
08:51:01
ME:
It would be appreciated if you can answer my question?
08:59:50
Deepti:
I am sorry but this is out of support boundary. You can refer to the forums , I am sure you will find some information related to the activation queries.
09:01:22
ME:
I am reading on the support forums that support of adobe needs to clear the current activations..
09:01:34
ME:
Only you @ adobe can do that
09:02:28
ME:
You should be able to tell me how many activations of the CS3 illustrator are currently done in the licensing portal
09:02:37
ME:
and you should also be able to clear them!
09:03:00
ME:
https://forums.adobe.com/thread/441285
09:03:17
ME:
https://forums.adobe.com/thread/1324890
09:05:40
ME:
Manish-Sharma (in answer to Leonardophoto) It might have not got deactivated properly from your old computer hence contact Adobe Support to get the count of activation resetted.
09:05:59
ME:
everywhere I look I need you from Support to reset the count of activations..
09:06:05
ME:
So please help me with this
09:10:15
Deepti:
I would have not kept you waiting for so long if I would have the option to deactivate your license key.
09:11:09
ME:
Then how come Jeff A Wright (your collegue) refers to this in every post he makes on the forums regarding activation/deactivation reset count settings..?!
09:12:23
Deepti:
That is for retail licenses.
09:13:00
ME:
Wow, so as a customer who buys bulk there is no solution?
09:14:23
Deepti:
There is no such problem that the Volume license customers face.
09:21:26
ME:
So now your saying that my problem doesn't excist?

I have the following link to offer but I do not know if it leads to a solution for you...
Adobe Licensing Website | Serial numbers | Orders | Accounts

Volume License Activation

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