Volume on iphone is very low, this is a common problem, Apple Needs to FIX!

I have a new iphone 3GS that I got at the end of July, 2009. Since then i've been having problems with the volume! I called support because i had this problem along with my screen turning blank and freezing up. Support said to take the case off and this might help. well it did help the screen issue (which is kind of dumb when you think about it because the case is supposed to protect the phone and instead it caused it to malfunction!!,wierd), but the volume issue never really changed. I am hearing impaired and I do wear hearing aids, BUT....I have ALWAYS been able to use cell phones that have good loud volume, as i need to remove my aids to use the phone. My LG phone had BEAUTIFUL volume, never had a problem!
So, then I started to do some research and saw this is a very common problem! everyone I know that has an iphone has this problem, and all these people are normal hearing people! So then i decided to just get some really good, superduper headphones, because the headphones that came with the phone were ok, but i had to hold them in my ears.
The other day i bought the new Bose in-ear headphones with superior sound quality and at $130 bucks, they better be and the are compatable with the iphone. But.....again, while actually talking to someone on the phone the sound, even with the headphones and all volumes max'd, was still very low!! and i know its not the headphones because listening to the ipod is fantastic! it must be the phone!!!
I even used the "accessibility" setting that is on the phone and selected the mono audio feature which pushes both L&R sounds through one channel, and still doesnt help!
I even called support back today and one guy said i had to "restore" my phone by plugging it into my computer (not really sure what he means) but we got disconnected and the other guy said that i should bring my phone into the apple store. Both tech guys denied that there are lots of calls or complaints about this....but as you all know from reading the many posts, that this is a very common problem!!!
I think Apple should do the right thing and recall these phones or at least fix them or SOMETHING!!!! this volume issue is internally, because when i make a call and an automated voice comes on, it works fine (majority of the time) but as soon as a live voice comes on the phone, the volume drops! there must be some type of automatic voice adjuster that is just not working properly. I mean i love my phone!!! But....i cant use it!!! And now, im going to have to return my Bose headphones and try to find something else.
Can anyone really help me?????

stewa348 wrote:
I agree with you about the volume on the phone itself. (I have 3Gs). It needs to be louder. I also wear hearing aids. However I do think there may be something wrong with your phone because when I connect my earbuds (Klipsh) I get very good volume through them. In fact at full volume it's way too loud. I would push for a replacement phone.
FWIW, my daughter (who also wears hearing aids) has trouble hearing her iphone. It appears to have more to do with the speaker not being lined up with the hearing aid's input. Her audiologist pointed out that some current hearing aids support bluetooth, I think we will get those next time we replace her hearing aids.

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