Volume on Polycom phones

I am having a problem reported to me that the volume on all the Polycom phones are very loud and can't seem to be able to adjust on the phone. Is there some way to adjust?
Thanks,
Mike

Me Too:
Hello,
We have a single-site, single Pool, Lync Standard with Enterprise Voice deployment and a separate (not co-located) Mediation server with a direct SIP trunk. The endpoints are Polycom CX600 phones with a mix of the December 2012 and January 2013 updats.
We've recently started having issues with severe audio distortion for the Lync user when a PSTN call is resumed from hold. The External person hears the audio fine but the Lync user hears highly distorted audio.
Working with our SIP trunk provider and looking at our monitoring server, we can see that the the media quality becomes severely degraded for the Mediation Server --> Polycom Phone leg. I'm attaching a screen shot of an affected call.
This only appears to happen with Polycom CX600 phones with external calls. Lync calls and calls made with the Lync client do not seem to to affected.
These issues suddenly started on 31st Jan 2013. Before there were no isues and suddenly we're experiencing them. I don't know anough about what all the various metric in the call logs mean. Can someone tell me in lay terms what is happening to the call and
why the audio is distorted? The phones share the same gigabit network as other Lync clients and the audio distortion only happens when a call is resumed from hold, there is no issue with the audio for normal calls.
Thanks
Sunil

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Hey there Claudia,
It sounds like the audio from the receiver is low when you are talking on the phone. I found this article for you to help troubleshoot this issue named:
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http://support.apple.com/kb/ts5196
Receiver
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Increase the volume during the call.
Make sure nothing is blocking the receiver. If you're using a protective case or display film, remove it and try again.
Make sure nothing is plugged into the headphone jack or the dock connector.
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VOLUME and SPEAKER PHONE

I had to return my 8GB Iphone yesterday as the volume on the handset and speaker phone was absolutely poor! I need my phone for BUSINESS and not being able to hear is a large issue for me. The Apple salespeople at the store tried to keep me quiet and hushed me to the back for the return. I was by no means causing a scene just wanted to return it. The Apple techs and salespeople acknowledged the problem and said it has been the reason for most of the returns and were not sure of any updates. When the Store Manager came over to give me a credit he didnt speak one word to me. Sorta Rude...
I compared it to my Blackberry Curve and there is NO comparison of the headset volume or Speaker phone volume.
I am so dissapointed but will try generation 2 when it comes out! The Iphone is a great phone but Apple HAS to figure out the quirks and bugs.
For all you critics it is a Great phone and has some great tools and features but it is a PHONE and my MAIN purpose is to talk on it! And when you cant hear then their is a TRUE ISSUE. And yes I took the plastic off too.
I hope Apple gets this solved. As I would consider re-buying!
Cheers
BD

Of course most believe it is a solvable issue. The problem is that for those of us that need to use this for the phone feature the majority of the time, volume is an absolute neccesity. The 14 day return period is running out and some of us do not have the luxury of having more than one cell phone that we can use for the phone purpose until the issue is resolved. Any why should anyone expect one to do that? The phone was $650 with tax, then $80 a month for something you cannot use daily, is truly asking a bit much unless you have money to burn.
I'm not knocking the iPhone, I think it is a great item, but as a phone, it needs to have appropriate volume. And if Apple is not talking and releasing a statement about it, why should anyone wait around for something that may or may not be fixed in the very near future or even how long 'very near' may be?.... Especially when you cannot even get two Apple reps to acknowledge their is an issue with the volume?

Dot1x authentication - Switch 3650 / Polycom phone 430

Hi,
I have a switch 3650 with the IP base image IOS 12.2(25) SEE3, a polycom phone SoundPoint IP 430 SIP, A radius server IAS 2003 and a Windows XP PC.
I enabled the windows XP pc for wired authentication ( started the service Wired AutoConfig, added the registry entries AuthMode, SupplicantMode, choose Enable IEEE 802.1x authenticaiton with PEAP, then secured password EAP-MSCHAP-v2.
I configured the RADIUS server for ethernet authentication and domain users. In the profile I choose Eap, mschap v2
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Building configuration...
Current configuration : 590 bytes
interface FastEthernet0/1
switchport access vlan 121
switchport mode access
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switchport priority extend trust
service-policy input QoS-Policy-LAN
speed 100
duplex full
spanning-tree portfast
end
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switch(config)#dot1x system-auth-control
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switch(config-if)#dot1x port-control auto
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Then I plugged the PC to the phone( Polycom 430) and the phone into the switch port. the network card appears as attempting to authenticate but it doesn't prompt, and I am not able to access the network, neither I am able to use the phone.( the problem that the authentication packets sent from the PC do not reach the switch, as I see in the debug dot1x (on the switch) comparison when I was connecting the PC alone and when I connected the PC&Phone, the client ID trying to authenticate is different in each case. I will put the debug for both down, when it connects and when it was unable to connect)
I tried dot1x host-mode single-host
I did many changes , one time with single-host and then with multi-host: ( each time , I tried to disable/enable Network card of the PC, and make a phone call in order generate traffic)
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Second in addition to First , i added dot1x control-direction in   --- didn't work (neither phone , nor PC).
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Thanks
Sayed

I run a test that I run was making the duplex to half on all switches/phone/PC,
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Thanks

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My "+" button on the side of my phone is broken and I cannot turn up the volume during a phone call. Is there any other way to control the volume during phone calls?

After trying everything I gave up.
But just 5 minutes ago... I dropped by phone on the floor, not from high, just sitting on my chair at my pc desk...
And someone just called and i can hear them!!!
So...
for me, i guess it was really a piece inside that wasn't making a good connection and well...
I accidentally fixed it...
But I wouldn't reccomend you to drop it on purpose.
But maybe go to your nearest apple store, ask them to open it and see if everythin is in place inside?
cheers

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http://support.apple.com/kb/ts1630
-Griff W.

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Volume on Polycom phones

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