Volume problem in lumia 720

Got my 720 about a month back. Every thing looks and feels fine, but recently a problem is just irritating me.
If I select a song from albums in music +videos the volume is not changing, its struck on the volume you opened the song and if I go back increase to some number and again play it the song plays at the volume you changed, but during the song the volume is not at all changing. The volume number changes but not the sound.
If anybody found it on your phones and got rectified please help me fix it. Thanks in advance.

I bought lumia 720 abut 2 weeks ago, the volume function was working fine then. i have been facing the same problem since i started listening to music in 'NOKIA MIX RADIO' as now the music store is updated to this. i had downloaded all my songs from the store, but the volume function is not working while the song is running, i have to change the song to change the volume. and the problem is coming in all the songs except a few in which the volume is functioning. the audio settings (dolby effect and audio leveling) are not solving the issue.
i have noticed one thing that the problem is not coming if i play my downloaded songs from 'my music' option in 'nokia mix radio', but it is coming when i play them from 'music and videos'.

Similar Messages

  • Problem with lumia 720 down volume botton!!!

    Hello...
    I have problem with my 10 months nokia lumia 720 down volume button witch suddenly stopped working!!! I cant decrease the volume at all!!! Sometimes the button works after pushing it harder!!!
    I tried a soft reset but the problem still the same!!!
    I also updated my phone to the nokia black and i think the button is working more frequently, but most of the time it is not working!!! I have noticed after the update that , sometimes, after holding the button for 2-3 sec it will start working for a while!!!!
    I didn't install any application in the last month!!!
    please help me with these annoying problem since i can't adjust the volume witch is a very basic and important function!!!!

    Send it to repair

  • Issues Volume Keys of Lumia 720

    Volume Keys of my Lumia 720 particularly down key is not responding within few days of use. It happened to my neighbor also.

    My down volume key has not worked for weeks. I haven't used the camera button for a while either and just realized it doesn't work... sort of! So when I have the camera on and I press the camera button, the camera lens will refocus... but it doesn't snap the pic.
    When I press the camera button and the camera app is not open, the button does nothing...unless! Unless I simultaneously press the down volume key! So the key does work!!! But it doesn't reduce the volume and it must be depressed at the same time as the camera button in order for the camera button to work. I tried using the volume down key instead of the camera button and it is still inoperative. So! The camera button will only work when I press the volume down key at the same time.The volume key still doesn't work.
    Any thoughts?
    p.s. don't tell me to press the volume down key and the power key at the same time to do a soft reset. I've tried that. The volume down key doesn't function properly and will not soft reset the phone. I've tried a hard reset and even updated to 8.1. None of that has worked. I bought the phone new on eBay via India. I'm a US user. The phone has no warranty.

  • Problem Avec LUMIA 720 ( CAMERA & GLANCE )

    Salut
    j'ai un probléme avec mon lumia 720 :
    Le camera frontale au cours de debut de fonctionement elle se bloque
    et elle reviendra a la page d'accueil de windows phone .
    aussi GLANCE SCREEN ne fonctionne plus j'ai pas trouvée aucune solution j'ai l'envoyé 2 fois au SAV mais en vein....
    voila une capture pour le paramétre de Glance screen
    svp aide 
    Attachments:
    619855WP20131221.png ‏20 KB

    This is the English language forum, please ask your question on the French forum or ask again in English.
    http://discussions.nokia.com/t5/Forum-d-entraide-Nokia/ct-p/Forum_de_discussion_support_Nokia

  • No signal on 2g and flash problem on lumia 720

    I purchased my mobile on June month this year. After 2 months Gyro sensor not working, i contacted nokia care, they repaired and working now but after 1 week i had issues with my 2g no signal problem and 3g signal dropping.Another flash is not working , when i press below the flash from back side, it is working.. What's with nokia, lots of issues within 6 months.. I never expect this from you..
    I am a fan of SE and MS.. so i moved to you becoz of service issues and problems from SE,
    my suggestion is don't go with market pressure, Always trust in quality and faith in you...

    hi mate, in this case, you need to persist with Nokia Care until the issue is resolved to your satisfaction. if there are still problems occurring, then you should contact Nokia in your country directly and tell them what has happened. Nokia Care outlets are run independently of Nokia and are franchises.

  • Nokia Lumia 720 Touch not working even after repla...

    Hi ,
    I had bought lumia 720 on 31/05/2013 , but on 28/12/2013 the touch was not working or the touch was working on its own. Since my phone was in warranty then, they replaced the touch free of cost. But again from 20/08/2014 my phone is having the same problem, touch not working. When i showed it to Nokia care, they told that again they need to replace the touch , it will cost around Rs. 7950 (since my phone was out of warranty this time)... My question is, within 1 year 2 months , twice the touch pad has problem. What kind of phone it is .... Please think before buying Nokia touch phones, I think still they are far behind in touch screen technology ( no offense :-)  )....
    Not only me, one of my friend also facing same problem with Lumia 720 ....

    Not beeing familiar with other countries consumer laws and consumer rights, I can only speak for my self and Norway. But as far as I'm concerned I would have expected extended rights for the new parts and the labour. - If however the fault can relate to the parts involved with the mentioned replacement.
    But if this is not possible in your country, there isn't much to do other than repair it for pay or leave it.

  • Lumia 720 volume down key problem

    There is some problem with the volume down key in Lumia 720.....it works sometimes.....n sometimes it does not work at all!!...
    i took it to Nokia Care yesterday....they did something and returned my phone in about 15-20 mins....it was working fine then....but now the problem has started again!!!
    now what do I do????

    My problem was solved when I took my Lumia to the care center again........they said they changed the volume rocker......whatever they did it helped.........no more problem now...

  • Lumia 720 down volume button problem

    Hallow,i am facing great problem for my lumia 720 down voliam batton,it doesn't work totally.plz tell me ,how can i set or currect it ,
    or how does it work ,plz tel me ?
    Moderator's note: We have amended the title of this post so that other users can understand and provide appropriate solution.

    I am also facing this issue for quite some time now. I took it to Nokia care. They said they changed the volume key strip. Worked for some time. Again same issue. Yesterday I tried reinstalling the OS using Nokia software recovery tool. After that it worked for some time. But again gone.
    Admin / Nokia employees,
    Could you please confirm whether its a software or hardware issue. If its a software issue, we can atleast wait for a fix rather than running around.

  • Lumia 720 volume down button not working

    Hey buddies, I'm using lumia 720 and often i get this volume down button not working.
    I changed the button by giving it in nokia care for 3times and still im facing the same problem.
    And also noticed that this is happening to most of the lumia 720's.
    so kindly look into it and rectify the problem as soon as possible.
    If there is any solution for this, kindly reply me.
    Thanks in advance...!

    Your only solution would be to return the unit back to nokia care for inspection,if there is a recurring issue with this im sure nokia would be aware of it now,and it could be a slight manufacturing defect which again would be looked into.
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • Nokia Lumia 720 down volume button not working aft...

    Hi just got my Lumia 720 25 days back and now i'm having this issue going on started from today after I wake up my phone the down volume button does not work for a while. What i noticed is until i press the Up volume button the down volume button does not respond anuthing. Is that a software problem ? Because i feel like if i press it little harder than usual it start working fine.
    Not sure what to do ? Like it will get resolved with an upcoming update or an hardware issue ? Should I need to check with the Nokia Care.
    I already tried to do a soft reset thrice but it still the same. Someone please help !
    Thanks in advance.

    Even I have the same issue with my Newly purchased nokia lumia 720... Sometime the volume down buttons works perfectly and with time is doesn't work at all is this a software issue... i am facing this since i have downloaded an audio update.... i m tired of resetting the settings i am tired visiting service centers, as they are asking me to leave my phone for 15-20 days as the part is not available with them and my question is. if there is a hardware issue then is should stop working but in my case sometimes it works as perfect as the day i bought the device and sometimes it doesn't work at all. Will this issue be fixed with Amber update... What is the appropriate solutions for this matter please reply......

  • Lumia 720 volume down key

    Recently the volume down key on my lumia 720 has stopped working. It works sometimes if I restart my phone but again stops after a while. I am also unable to soft reset the phone because the volume down key is not working. It does not seem like a hardware issue because it works sometimes. Please guide what can be done for this.

    If its a hardware problem then you will need to have it checked out at your local Nokia Care Point. 

  • Lumia 720 volume not changing and freeze

    Hello! I m user of Lumia 720. The volume of my phone is not changing while playing music. For ex- If a song is playing at30/30 its volume does not decreases even after playing at 0/30.There is 1 more problem in it, it get freeze at lock screen and touch not respond well (after going to head office). I had visited Nokia center for 3 times and my phone has also gone to Nokia's head office when i submitted it. I got my mobile 1 week ago bt the problem remain same. I m a huge Nokia fan bt after buying this phone MERA BHAROSA NOKIA SE UTHTA JA RAHA HAI.Please make some solution otherwise people will not trust on u and they will not buy your Phone. Which could proved fatal for u. Please help me.

    Hi, Prashant1373. Welcome to the Nokia Support Discussions. Sorry to learn about your experience. Just to verify, when did it start to happen? Let's try to perform troubleshooting steps first before sending it back to the repair facility. Aside from rebooting the phone, is your phone's software up to date? Can we have its software version? Settings > about > More info. Keep us posted.

  • Lumia 720 vibrations and music player problem

    The disturbing vibrations occur while operating the phone..absolutely disgusting this problem is..your phone simply vibrates and you can do nothing but wait till the vibrations stop and the screen goes back ,changes and what not during this..the only thing you could probably do is lock your phone..but that is not a solution..very poor and totally unexpected in a phone you buy after paying so much..moreover the newest discovery in the list of problems is freezing of the music player..not responding to volume adjustments..please look into all this..making me wonder if i did the right thing by buying nokia !

    rohitr wrote:
    The disturbing vibrations occur while operating the phone..absolutely disgusting this problem is..your phone simply vibrates and you can do nothing but wait till the vibrations stop and the screen goes back ,changes and what not during this..the only thing you could probably do is lock your phone..but that is not a solution..very poor and totally unexpected in a phone you buy after paying so much..moreover the newest discovery in the list of problems is freezing of the music player..not responding to volume adjustments..please look into all this..making me wonder if i did the right thing by buying nokia !
    Welcome too Nokia lumia 720 sick family LOL 
    mine still at nokia care centre it has been 9 days, waiting like zombie  

  • Problem with store app, lumia 720

    hi
    i bought lumia 720 few weeks ago, and because i can't download apps from the windows store directly (cuz i'm from syria), i have to download them to the laptop then move them to the SD card, and later open the .XAP files from the store app.
    the problem is that THE STORE APP ISN'T WORKIING, it keeps saying "service unavailiable right now. Check back in a little while".
    so now i can't download any thing on my lumia and this sucks
    plz help..

    Hi, Adeptbe. Thanks for posting your concern on our community. Does the issue occur regardless of the connection you are using? Does the date and time of your phone are properly setup? Check it by going to Settings>date+time. Also, try checking if the Microsoft account on your phone is syncing properly. Do it by going to Settings>email+accounts>press and hold Microsoft account>sync. If you encounter any error message, you may check it in here: Common Windows Store error codes. Let us know if you need further assistance.

  • Lumia 720 YouTube live streaming problem

    I've problem in playing live YouTube videos in Lumia 720 even im using a wifi connection..... Error : sorry, video cannot be played on your device

    I am having the same problem with all three windows phone 8 devices. Videos on youtube play fine on 3G/H/H+ network status. But fails to play while connected through wifi. I have set the preference in internet explorer browser for mobile version of webpages. 
    On cellular network when I type youtube in bing and searched, it automatically sends me to the mobile version of youtube. I searched for videos in youtube srarch window and the results also open in mobile page format. so playing a video from there is not a problem.
    Over wifi connection I searched the same on bing and as usually landed on mobile version of youtube page. Upto this everything is fine. But when i browse for videos on youtube page surprisingly it redirects me to desktop webpage format and never redirects to mobile page and in desktop version of youtube, most of the videos (almost all videos) will not play without Adobe flashplayer.
    The same problem is occurring for all of my three windows mobile 8 devices.
    I think this is a "nasty trick designed by youtube" to receive (steal?) information what kind of networks as well as devices people are using and behave that way, irrespective of the fact that I am using a mobile phone, they will treat me as viewing videos in a desktop computer.
    Nokia and Microsoft must look into the matter seriously and should provide us a solution.
    Attachments:
    youtube problem.jpg ‏42 KB

Maybe you are looking for