Volume problems on my Nano 8 GB

I tried everything to get the volume of my Nano 8 GB to a decent value, but all my efforts have been unsuccessful and I still hardly hear artists like Iron Maiden and Metallica when walking outdoors.
Here is what I tried:
-I checked the volume of my MP3s, but they were all fine on the PC;
-I reset the memory of the iPod twice;
-I tried to put +100% volume on every song using iTunes;
-I tried to search a program so as to unlock the volume limitations on european iPod (I'm in Italy and here there are no laws that limit the volume of portable MP3s readers in any way), but they weren't compatible with Nano 2G;
-I tried to exchange the headset with a friend of mine who has got a Nano 1G with a decent volume: he was hearing fine with mine and I was hearing at the same (low) volume with his.
-I triend to send my Nano to the Support, but after one month they sent it back to me saying there's no hardware problem and suggesting to check my headset.
I don't really know what to do and even what to think, since I'm still sure it's a hardware problem, but I'd rather avoid to send it again to the Support, since they'll probably tell me the same they did. Any idea?

All iPods sold within the EU countries have a volume cap on them that makes the max volume lower than the ones sold in non-EU countries. At this time there is no way to remove the cap. So Apple was correct when they sent your iPod back staying there was nothing wrong with it. If you do a search on this issue on this forum you will find threads discussing this issue at length. You can also google the topic and find articles and other discussion forums about it. There isn't much you can do at this point except either try and get one that is sold outside of the EU or wait until a "hack" is created to remove the cap. The current ones do not work for the 2nd gen nano's at this time.

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