Volume Purchase Program and iTunes Store
How do i remove an apple id from the Volume Purchase Program?
it was indeed. one called 'apple-vpp@.......' and then called 'apple_ios@.......'
both of these had been created from scratch and the only system they had wver been entered into was the ios vpp program!
Similar Messages
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I want to use the Volume Purchase Program, and in order to use this, whether my Apple ID must be under certain iTunes Stores like US and Canada, or it can be under any iTunes Store, like Hongkong and China?
The VPP is available in Australia, Canada, France, Germany, Italy, Japan, New Zealand, Spain, United Kingdom, and United States. If you are not in one of those countries, the VPP will not be availble to your company or school.
Regards. -
Is there anyway I can transfer itunes balance to volume purchase program
Is there anyway to transfer your iTunes balance to a Volume Purchase Program account. A school bought two iTunes gift cards and bought some apps. They didn't realize that they needed to order Volume Purchase Program Voucher. So they have a balance in iTunes and would like it transfer it. Is it possible?
To the best of my knowledge, no, it is not. You cannot transfer a balance from any iTunes Store account to any other account of any type.
Regards. -
When I try to access PURCHASES in the iTunes store, the program crashes
Every time I click on Purchases in the iTunes store it attempts to load my purchases (it seems) and then the program just crashes and Windows shuts it down. What's up with that? I can only access purchases through my iPod touch or iPhone & then transfer them to iTunes when syncing. Any suggestions?
Hello DMac@Brooklin,
If you are stuck trying to access your purchases on the iTunes Store on your computer because iTunes is crashing on you, then refer to the article below to further assist you. I would start with starting iTunes in Safe Mode to see if it still gives you issues with accessing the purchased page in the iTunes Store.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-us/HT203206
Take care,
-Norm G. -
A movie I purchased in the iTunes store is missing. It isn't hidden and doesn't show up in search. I've followed support steps. Where is it and how do I find it? I believe I originally purchased the film on my 1st Gen AppleTV...other movies show up. Help.
It was Love Actually. It's been in my library a few years but is now missing. It's odd...it isn't even in the iTunes Store anymore. I think there is a rights issue because a message appeared in the store saying it wasn't available at this time in the U. S. store. Still, if I bought it years ago it should be in my library or I should get a refund....
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I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?
You copy them from your old computer or your backup copy of your old computer.
The iphone is not a backup/storage device. -
Ok. So my iTunes started acting up a few months ago. ALL of the songs I purchased from the iTunes store stop in the middle of the song and then go back to the begining (I keep it on repeat one song by the way). Please help!!! (Windows 7) I would really like to hear my songs all the way through, but I can't . I tried the "Convert Protected ACC files to Purchased ACC files fix" but it DIDN'T work. I don't know what to do. It does it when I transfer the music onto my Classic too.
What do you mean "doesn't recognize"?
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why are not all my songs I have purchased in the itunes store and are on my computer not on my phone? Very frustrating I purchaed almosta $100 worth of songs for a trip and they are not on my phone after continuious syncs. Do I have to pay for itunes match for this?
Welcome to the Apple Community.
Have you actually selected them to be synced to your device from the iTunes sync settings. -
I gifted a ringtone to my sister that I purchased from the iTunes store, and it is on her phone, but we can't figure out how to get it moved to her ringtones. Can anyone help?
Edit > Preferences. Select the check box for Ringtones, this will add them to the listing in iTunes.
Not sure that really answers your question though. -
I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87808) -
All is in the title, so I repeat it below with a better identation.
What are the pros and cons of
1) choosing to use the SAME
Apple ID for iCloud services on one side, and
purchases on the iTunes Store, App Store, and iBookstore, on the other side; or
2) to have and use two separate Apple Ids for these "two sides"?
P.S.
I have loads and loads of free podcasts in iTunes in my iMac, that are certainly more thant the 5 gigas the iCloud provides for free, so I don't want those to go to the cloud. But this is perhaps a different question...
Also need to mention that I have itunes on a mac, a pc and an iphone.
Sorry to look so silly with this question, but I don't get the "big picture".You need to create a user account for your wife (or yourself depending on who has the current user account). When syncing, each of you should sign in as a separate user, login to iTunes and then sync. I had this problem when my sister got an iPhone. When we did her initial sync, everything on my iPhone showed up on hers. Apple gave me this solution.
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Help
Downloading past purchases from the App Store, iBookstore, and iTunes Store
(the music feature currently works in the US only) -
I purchased songs from Itunes store and I would like to record a CD to my parents with specific songs but when introduce the cd a message appears that the songs are not in MP3 format, how could I convert them?
Hello
In itunes...preferences you can change the setting to import songs instead of mp4 to mp3. Afer changing this setting, right click to the songs and than you are able to convert to mp3. ths's it -
Having a bad day my iTunes library got corrupted and my back up disk has failed how can I restore my purchases from the iTunes store? When I try it tells me the pruchases have already been downloaded to this computer.
Does your purchased rmusic appears under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (music can't be re-downloaded in all countries) ? If they do and you don't have the cloud symbol against them so as to re-download them, then do you still have the entries for them in your library i.e. where you would normally click on them to play them ? If you do then try deleting them from there (iTunes will be seeing them and assuming that you still have them somewhere) and they should then get the cloud symbol for re-downloading in the Purchased link.
If you aren't in a country where music can be re-downloaded then you could try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, -
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. The representative who assisted me said that I would have those $20 posted back into my Visa card if it didn't go through. The service never got to happen and failed. Prior to this I made a purchase from the iTunes Store for $7.00, which they never billed me. So until I pay for the previous iTunes purchase, I am not allowed to download any applications. This is the reason why I need the $20 back from the separate request I made with apple which never worked out. Cause as soon as I pay for the previous iTunes purchase that I made apart from apple, then I could once again start to download and install applications. I have a week already without downloading apps. Please refund my money back a.s.a.p.
Not sure what this is all about...
JamesAbreu55 wrote:
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. ...
However... This is a user to User Forum.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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