Volume serial number

I've recently purchased CS6 from King of Software, downloaded all the programmes and been using without an issue.
It now keeps coming up with enter serial number to license software, I enter the one given and it comes up with error message.
After some searching I've found out that the serial number is a volume one and won't be recognised for each product. Will all the programmes stop at end of trial period even though I've purchased and registered the product?
Thanks
Sam

You have to download the complete suite, & enter the serial number while install, once the serial number is entered. you can choose the product that you would like to install by checking the boxes in front of the product.
In this way you can install the product that you wish to use.
Regards
Rajshree

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An update from Win 8 Pro to Win 8.1 Pro has occurred automatically on one of my machines.
Prior to the upgrade (from memory) the machine had an OEM Partition (40MB), EFI System Partition (500MB), Recovery Partition (8.17GB) and OS (C:) partition. Only the latter was visible in Computer.
After the 8.1 upgrade there are two additional partitions, Recovery (500MB) and Recovery (450MB). All the partitions are now displayed in This PC as drives except the 40MB OEM Partition.
When viewed in This PC both the two new drives (that appear to equate to the new partitions) show as 499MB each with the same amount of free space. In Disk Management the first new partition is shown as 500MB and the second as 450MB.
I have SugarSync installed on this machine and since the upgrade it is displaying an error telling me it won't work because the two new drives have the same Volume Serial Numbers.
Clearly something has gone wrong with the upgrade:
Is there any way to resolve the Volume Serial Number conflict?
Is there any way to stop all these drives appearing in This PC?
Do I need the two new partitions and if not how can I get rid of them?

There is a fourth path to upgrading to Windows 8.1 provided by Microsoft. Microsoft have been displaying automated reminders from time to time on Windows 8 computers that Windows 8.1 update is available to download - from these reminders it is possible to
choose either Install or Not Now. Just recently these reminders have changed, they are instead notifying the user that the Windows 8.1 Update will be installed automatically or the user has options to postpone the installation for 1hr, 2hrs, etc. The
user of this computer tells me she went away from the machine and Windows 8.1 update installed automatically from one of these prompts.
I have seen these installation prompts on several of my customer's computers and they are not malware related (I deal with malware removal every day and would recognise this). However, I have scanned this computer with Bit Defender and MalwareBytes and there
are no infections present.
The only difference between this Windows 8.1 Update and the others that I have carried out is that it wasn't controlled and therefore I wasn't able to disable the security software (Bit Defender Internet Security 2015). This may be the cause of the problem.
I've uploaded the two screenshots you asked for - the two new drives are W: and Z: and SugarSync is reporting that they have the same Volume Serial Numbers. Note: X: and Y: were not visible prior to the upgrade.
There are two Windows Update logs at C:\Windows\ so I will upload both.

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Dear All,
I am using Portege Z830, and i have changed the volume serial number for hard disk "SSD" in this case. Can you pleae advise how can i recover the original serial number, or at least to know what was it?
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If you did not take the precaution to transfer any data that was on the HDD before you sent it off for warranty repair, then you must accept the reality that the data on the partition is gone. Saving impoprtant data to an external storage device is something that we try to advise people to do before they send in their noteboook before repair.
It is a norm that the operating system is reimaged, whether on a new or the original hard disk before return to a client. That is done to put the notebook back into the factory state in which it was originally deivered in.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

How to read volume serial number of partition?

Hi All,
Is it possible to read Volume Serial Number of partition through java?
Thanks in advance!!
Chetan Parekh

Hi,
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Where i need to find out the volume serial number through java.it is microsoft platform( win 2000 & win NT)
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How to get Physical Address and Volume Serial number of system

Hi Experts,
Is there any method or FM by which I can get System's Physical Address and Volume Serial Number ?
I want to validate a report specific to a system.
Regards,
Nitin Karamchandani.
Edited by: Nitin Karamchandani on Dec 30, 2009 2:36 PM

Hi,
By using the below statemnt you can achive all the details of SM04.
DATA :   USR_TABL       TYPE USRINFO    OCCURS 1 WITH HEADER LINE.
CONSTANTS: OPCODE_LIST                     LIKE TH_OPCODE VALUE 2.
DATA : TH_OPCODE(1)         TYPE X.
* SM04 session details of users logged accessing SAP APO
CALL 'ThUsrInfo' ID 'OPCODE' FIELD OPCODE_LIST
    ID 'TABUSR' FIELD USR_TABL-*SYS* .
READ TABLE USR_TABL WITH KEY BNAME = <USer-name>.
by double clicking this you can get the all the detsils of the User.
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SCCM issue - "LANG_LIST has some locales which does not match with the locale of serial number"

I have a problem with the error "LANG_LIST has some locales which does not match with the locale of serial number" recurring.
I am trying to install Acrobat XI Std silently by SCCM.
I've used the Adobe Customisation Wizard to create a mst which include the volume serial number we have with our licence purchases. Note that I am in Australia. I use the command line in SCCM for the install as "msiexec /i "AcroStan.msi" TRANSFORMS="D&B_AcroStd.mst" /qn" which fails silently. If I install on a local machine using an admin command prompt and changing to /qb at the end, I get the aforementioned error.
I have a few things to try and resolve, having searched the adobe forums and other forums for the solution. The mst is only trying to install US English & I have even gone so far as to use the direct editor in the customisation wizard and change some values in the property table to resolve this. In the property table I can confirm that LANG_SEL_DEFAULT = ENU, REGIONAL_LIST = ENU, LANG_LIST = en_US, ProductLanguage = 1033
Is there a way to check the language specified for ym serial number?
Bryndon

Update on a couple of details:
@Sabian,
Thanks for the location, I've downloaded and then when I tried an install of the newly extracted msi (admittedly on the same computer) I got exactly the same issue. Of note though is that running /qf automatically brought up the same serial number and the same incorrectly spelled company name. Installing on another computer (freshly imaged) doesn't have those inputs already present under /qf. Next when I try using the transfrom (a new one) with /qr it gives an error of the serial number, displaying the entire serial.
@Sebastian
I've had a look through yours and it seems our issues could have the same origin. Looks like I may have to call customer support regarding the serial number as Sabian suggested in your thread.
The bit that gets me is when the same serial number is used in a manual install (or /qf) then it installs ok without any errors.

Error installing Acrobat.pro (Invalid serial number??)

I have a DVD set Adobe creative Suite 5 design standard which consist with 2 DVD for Design Standard and one (1) DVD for Adobe Acrobat 9 PRO (all Windows version)
I was try to install all DVD's on my win8.1 machine, but I coudn't install Acrobat 9 PRO.
When I was write down serial number which I found on Adobe Certifikate printed from "Obtain License Certificates" site
(https://licensing2.adobe.com/sap%28bD1lbiZjPTAwMw==%29/bc/bsp/sap/zavlreports/certificate. htm)
Sistem give me an error "Invalid serial number" as you can see on the picture, below.
I was ask for the solution MEDIJA d.o.o. from which I was buy this set, but they haven't give me a solution.
Can someone please help me? (please don't ask me if I was write down serial number correctly, Answer is YES - few times! :-) )
Thank you in advance.
Ivan Kolenko
*** Post edited by Admin ****

Hi ivank25654647,
I have checked the serial number you have provided and it looks like a Volume Serial number to me. There are mainly two reasons why this error might pop up :
1) You are using the installer for a Retail product and using the volume serial number as that combination do not work.
2) You have a stand alone installer for Acrobat and not a suite installer.
I would request you to kindly navigate back to the licensing website and go to Licenses>Downloads and search for the download link for the Creative Suite 5 and then download Acrobat again. This should resolve the concern that you have.
Cheers,
Kartikay Sharma

Serial Number dosn't work when upgrading from CS4 to CS5.5

Hi All,
We are currently running CS4 Design Premium on several machines. This was bought as a 'Volume Licensed' product. We have recently purchased an upgrade to CS5.5 Design Premium, intending to install to a single machine but when we enter the serial number supplied for CS4 on the activation page it errors saying 'the serial number is not for a qualifying product'.
Where are we going or have gone wrong ?

I am not sure you can use a volume serial number for an upgrade to traditional product as the volume license would still be available for use. You might contact your volume license dealer to see how you can upgrade just one of those seats.

Serial number installs, but doesn't register

Just purchased CS6 today from an online merchant. Downloaded CS6, used the serial number they provided, and it installed properly.
Went to adobe.com to register with my Adobe ID, and get that it is in invalid serial number. Chat with Adobe support, they say it is a volume serial number, and can't be registered to my Adobe ID.
Chat with the online merchant, and they say it is issued through Adobe's TLP (transactional licensing program), and is a valid, registered serial number.
Can anyone shed any light on this?
Part of my concern is with the upcoming Lightroom/Photoshop CC offer, I'm probably going to need to prove to Adobe that I own Photoshop CS6, and I'm not sure how I am going to do that. Thanks.

I talked to two tiers of Adobe support, second tier said they couldn't do anything, but also couldn't tell me if it was a legal license or not.
Response from the vendor was they are using Adobe's TLP, and issuing legal licenses.
Adobe shop is still selling PS CS6 at full retail.
Really feels like Adobe direct sales, indirect sales, licensing, support and web registration aren't talking to each other, and there isn't a common set of rules across them.
You're right, I'll probably have to wait until the LR/PS deal goes live Tuesday, and use that to get some resolution from all the parties. But doesn't leave a very good customer experience. (Actually, didn't mention the infinite loop on the web page from trying to do "Complete/Update Adobe ID", the fact that Adobe's download page doesn't work with IE, or that the requested email to [email protected] got an "out of office" auto response.)
Message was edited by: ericbergan

Wrong Volume Serial # Problem

How can I extract the vol serial number for a photo from the catalog.pse7db database? My problem arose from copying the contents of an earlier external hard drive to a newer larger one and then disposing of the first one. Later, when I used Photoshop Elements 7, I found all my photos to be offline. Since the drive letter is the same as it was when the photos were originally cataloged, I presume the problem originates because the new external drive has a different volume serial number. Since the old drive is gone and I can't get the serial number from it, I thought I would change the volume serial number on the new drive to match what is in the database.

I've made some changes to the catalog database but not this specific type of change. It should work. I would recommend making a backup of the catalog directories before you attempt to do this... Also, be aware I don't have PsE7, just PsE8 and 9. I there might be some slight differences in the instructions below.
Make backup!
Download sqlite3 and install it.
Add a photo to your new drive.
Open PsE and add the photo to your catalog. This creates a new entry in the catalog for the new volume.
Close PsE.
Open a command prompt
Change the directory to where your catalog resides (i.e. cd \<directory>)
Rename the catalog
rename catalog.pse7db catalog.pse7db.old
Dump the catalog to a text file by typing the following
<path to sqlite3>\sqlite3 catalog.pse7db.old .dump > catalog.pse7db.txt
Open the catalog with a good text editor (WordPad may be sufficent but Notepad will not work as it does not handle linefeeds correctly)
Search for the line INSERT INTO "volume_table"
You will see something like this...
INSERT INTO "volume_table" VALUES(2,'database relative','amoc:database_relative_volume','','database_relative_drive');
INSERT INTO "volume_table" VALUES(1514,'MyVolume','1234567890','G:','builtin_drive');
INSERT INTO "volume_table" VALUES(1515,'MyNewVolume','2222222222','G:','builtin_drive');
INSERT INTO "volume_table" ...
The "builtin_drive" entries are the interesting ones. One entry will be your old drive and one will be your new drive. The volume name is the second parameter. The serial number is the third parameter. You may have additional entries for your local drives as well but these should be indicated by the fourth parameter.
Switch the volume name and serial numbers ('MyVolume' <-> 'MyNewVolume' and '1234567890' <-> '222222222') in the two lines which you have identified to be the external drives.
Save the file and exit the editor.
Create a new catalog
<path to sqlite3>\sqlite3 catalog.pse7db < catalog.pse7db.txt
Open PsE and see what you get.
Remember to remove the photo you added earlier to create the volume as this should photo should show offline.

I have a "Creative Cloud ENT" serial number but I dont' know the product I should to download

I have downloaded Creative Cloud and then InDesing CC, but when I tried to activate the product in the Adobe accounts web page I get the error "Invalid serial number"
Perhaps I have installed a wrong product....

Hi Francisco,
First of all Creative Cloud ENT is an Enterprise volume serial number so it cannot be registered under retail account.
There is different method for using CCE serial number, install and activating programs.
Please refer the following help article on how to create serialized package for Enterprise customer.
https://helpx.adobe.com/creative-cloud/packager/serial-number-based-licenses.html
As you have already installed InDesign CC and Creative Cloud Desktop app then next you need to signed out from Creative Cloud first and
create License File using Creative Cloud Packager.
https://helpx.adobe.com/creative-cloud/packager/create-license-file.html
Run this license file on end user machine. it will fix the license issue.
Hope this helps.
Regards,
Sumit Singh

Find Hard Disk Serial Number

Hi,
How do i get the Hard Disk Serial Number or Hard Disk volume Serial number or complete
system information using java programme?
Balan V

http://forum.java.sun.com/thread.jsp?forum=31&thread=52
927which he could have found in maybe a minute using the search function...

I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported. Please choose a different volume for installation." I am f

I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported. Please choose a different volume for installation." I am further told that "Adobe apps cannot be installed on case-sensitive drives, you need to Install the product onto an HFS+ or HFSJ non-case-sensitive drive."
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It means what it says. The "computer person" formatted it wrongly/ unsuitably. it needs to be formatted again.
Error "Case-sensitive drives not supported" or similar install error | Mac OS
Mylenium

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I bought a volume license for CS6 Design Standard. Because of my system restrictions for now I can only run a prior version (CS5.5). I have also previously downloaded its trial version which works perfect. Now, after buying a license for CS6 I would like to get a serial number for a prior version as well. How would I go about receiving it?
Many thanks in advance!
Nelle

Hi Nelle,
You can request downgrade from Adobe, but you can't get back to CS6 after that, so it might be better to upgrade your system?
Anyway, in my laptop CS6 has been running faster and better than CS5.5 without any changes to system, so you could give it a try before downgrading...
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I want to check the serial number of my FCP 7.0.3 Volume License but could not able to locate it in about Final Cut Pro or any other location.

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