Volume won't work without speakers

My son's 4th gen itouch, just two months old, isn't working correctly anymore. Just worked fine this morning, but now the volume will only work thru the headphones. Internal speakers don't work. Not muted, we've turned the volume all the way up with the side buttons. Plugged and unplugged the headphones several times with no change. Help?

Try the standard fixes to rule out a software problem:
- Reset. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod
If still problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

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