Volume wont work without headphones or speaker

when there is nothing attached to my 4th generation itouch, the volume icon switches to the way its displayed when there is a speaker attached & there is no sound at all.  the volume does work when speakers/headphones are attached& i know that the speaker isnt broken. I've tried turning it on & off, and I've already restored it but it still doesnt work. what do i do??

If you restored to factory defaults/new iPod and still have the problem you very likely have a hardware problem. Likely a bad headphone jack. I would make an appointment at the Genius Bar of an Apple store.

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