Volumne control via the earphones is not working, all other functions stop,start, next/orevíous title work fine

Hello,
the volumne control of my apple earphones is not working.
All other functions available at the switch on the earphones work fine (Stop, Start, next/previous title, accept incoming call)
I have already several times rebooted the iPhone 5S.
I'm gratefull for every hint

Hello Any one? Apple?
Ah forget it... it been two weeks and nothing.
The product wasn't even designed to last for 2 years, and mine is trash after less than one.
I will NEVER buy another song from the itunes store or another iPod. or even another Mac product for that matter.
Message was edited by: Chompers417

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